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HomeMy WebLinkAboutOptimum Voice RESOLUTION 2016-1094 3 ADOPTED DOC ID: 12570 THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2016-1094 WAS ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON DECEMBER 6, 2016: RESOLVED that the Town Board of the Town of Southold hereby authorizes and directs Supervisor Scott A. Russell to execute a Letter of Agreement between the Town of Southold and Optimum Voice from Cablevision for the installation of a wireless system at Downs Farm located at 23800 Route 25, Cutchogue, subject to the approval of the Town Attorney. a k&q 4?. j Elizabeth A.Neville Southold Town Clerk RESULT: ADOPTED [UNANIMOUS] MOVER: James Dinizio Jr, Councilman SECONDER:William P. Ruland, Councilman AYES: Dinizio Jr, Ruland, Doherty, Ghosio, Evans, Russell 1 Attention:Please separate the attached LOA from the Order Form before placing order. BUSINESS SALES ORDER FORM optimum® Customer Service#: 1-666-575-8000 Company Name: Downs Farm Account No 7635- Tax ID. Business Street Address: 23600 Route 25 Cross Street Suite. Town/City: Cutchogue State: NY Zip 11935 Business Phone: 631-734-6413 Alternate Phone: Primary E-Mail- Iloyd reisenberg@town Southold ny us Owner/Manager Name- Mr Lloyd Reisenberg Alternate Contact Name: Billing Name[if different from above] Billing Address Suite. Town/City State: Zip Promo Price* Standard Price Promo Price' Standard Price Broadcast Basic* $ $ z $ $ Optimum Business* N $ $ z $ $ Optimum Entertainment* z $ $ r $ $ Optimum Total Business* m $ $ f $ $ Optimum Total Entertainment* $ $ w $ $ Promo Pnce♦ Standard Price Uj $ $ t(qj 2. $ $ *Depending on your location.some of all ofyour sernce and egmpment rales plus certain additional charges,maybe subledto state and local lees ol0-53%and an FCC user fee of W.which will be added to your monthly bill A sports programming surcharge of$4 9s also applies CT requires collection of taxes on add I winces :? 'a°• 2s Cable Box&Remote _@ $_ Digital:_HD._ Fire Code Occupancy. CableCARD _@ $ TV Outlets 2-10$ 11-20$ (A)TV MONTHLY CHARGES $ Promo Pnce♦ Standard Price Total Optimum Online Static IP Optimum Online* $ $5995 $5995 #IP addesses: $ Additional Modem Service* $ $999 $999 Smart Router: Y N Yes Optimum Online Ultra 50* $ $ $ Indoor WiFi: Y N Yes Optimum Online Ultra 101* $ $ $ Integrated Router Y N Y fjIf yes,IT Rep must be on site. •Opbmum Online is a miliamment for Optimum Online Ultra 50 and Ultra 101 Optimum Online Ultra 50 or Ultra 101 is a requirement for Static IP • e� ♦ Ifirig � Promo Price* Standard Price Total TFN D/L Name. 1 OV Lines @ $ $39 95 $2995 Number Price Total OV D/L Name: Downs Farm SIP Sessions: _@$_ $ CNAM: (15 characters) Addl.DID Blocks: —@$— $ Alarm:Connect to Monitored Security? No alarm, Pilot TN: High Security; Use OV for Fire Alarm? SIP D/L Name: (circle all applicable) SIPTrunk Type IP❑ PBX System. Toll-Free Numbers Cal$9.95 per 250 minutes per number #of Digits sent to PBX for DIDs. (3-10) TFN: Port.Y N PTN: PRI ❑ Protocol Type: (ardeone)N12 4ESS 5ESS DMS100 TFN: Port.Y N PTN: D Channel: 24 (1-24) Internal Clocking:Yes__No_ TFN: Port.Y N PTN: B Channel•Ascending or Descending Virtual Receptionist/Hunt Group Call Queue Caller ID Enabled.On_OH_ $14.95 each(up to two) Special Instructions: Note D/L can be up to 50 characters for proper name and 75 characters for straight line format (B)OOL MONTHLYCHARGES $6994 (C)OV MONTHLYCHARGES $39 95 TOTAL MONTHLY CHARGES [A+B+C] PROMO♦: $N/A STANDARD: $10969 Not including taxes and partial month charges Keep in mind you may also see additional taxes and fees as well as partial month charges for semces from the day after your installation to the fast day of your billing penod This will be in addition to the charges noted above which are for a full billing penod since we charge one month in advance ♦Promo pine for a limited lime At the end of the promotional period,semces will be billed at the then regular nates Customer must maintain required seances for durabon of promotional period to maintain promotior it pricing Standard Installation. $ 5995 Standard vutallahon tooforTV/OOUOVat primary location only.other locations addibonal OV installation includes semceto the NID(Network Interface Demce),modem and standard wrong up to Additional TVOutlet(s): _@ $ 150 feet from—in cable line 2nd modem or NID installed at the same fimefor anadditional charge If Additional Modem/NID. @ $ additional cable line from pole is required,additional fee will be charged Additional femfonnstalbbon ofTV outlets beyond the primary seUnstalbtion fees will appear on your monthly bill Custom wmng Additional OV Lines. _@ $ fees will bedelermmedatthe time of-tallabon [over 4] AdditionalOV]acks: @ $ Speciallnstrucbons: TOTAL INSTALLATION CUARGES $ SSSS INSTALLATION DATE/TIME By signing below.Customer acknow es that the neral Terms and Conditions of Service on the reverse side of this form have been read and agreed to Customer Signature: ate: 11/22/16 Sales Representative: Michael Hopkins(631)872-0943 dE Clear.Form Print Save As u Y � `• IMPORTANT CUSTOMER INFORMATION*The listed programs,packages and services are Optimum's current offerings.The programs,packages,services,number of channels,- C ontent,format;rates and other aspects of Optimum's offerings are subject to change or discontinuance at any time in accordance with applicable law,, ORDER ACCEPTANCE This order is subject to acceptance by an authorized representative at Optimum s corporate office Some sevice restrictions apply ACCEPTANCE OFTERMS AND SERVICE-Customer agrees to be bound by General Terms and Conditions of Semce and the applicable terms of service as set forth in the Agreements for COL.for Business. OVfor Business,Optimum for Business and Optimum BusinessTrunking,available at www optimum net,as maybe updated from time to time by Optimum Customer further agrees that any use by Customer of these seances shall be deemed acknowledgment that Customer has read understood,and agrees to be bound by such terms and conditions For minimum system requirements,visit www optimumbusiness corn CANCELLATION OF PRIOR SERVICE Customer is solely responsible for cancellation of prior seances An adult(18 years or older)must be present during connection and service appointments Digital programming only available with the digital cable box See below for terms and conditions. �•, far •rte In addition to these general Terms and Conditions of Service,Subscriber agrees to be bound by the terms of 9 Assignment or Transfer This Agreement and the Services and/or Equipment supplied by Optimum are not service for the applicable Optimum service as set forth at www optimum nel,such as Optimum TV,Optimum assignable or otherwise transferable by Subscriber,without specific written autharizxben from Optimum Online and Optimum Voice,as well as the Optimum Customer Privacy Notice,as such may be updated tram time 10 Tennmafian of Service.Unless otherwise terminated in accordance wNt the terms hereof or the Terms of to time(collectively,the-Terms of Service"),which are incorporated herein by this reference in the event of any Service bus agreememshall autdmabcally,renew on a month-to-month basis Subscnberacknowdedges that conflict between these Terms and Conditions below and the Terms of Service,the Terms of Service shall control upon such renewal all pricing is subject to change YOUR USE OF THE SERVICE IS SUBJECT TO A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR RIGHTS 11 Breach of Agreement In the event of any breach of this agreement(including the Terms of Service)by UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICES.THIS PROVISION INCLUDES A WAIVER OF CLASS Subscriber,the failure of Subscriber to abide by the rates,rules and regulations of Optimum,the failure of ACTIONS AND PROVISIONS FOR OPTING OUT OF ARBITRATION A FULL COPY IS CONTAINED IN THE OPTIMUM Subscriber to provide and maintain accurate registration information,or any illegal activity by the REFERENCE GUIDE(provided to you during service Installation)AND IN THE TERMS OF SERVICE Subscriber using the Service,this agreement may be,at Opbmums option,terminated and Optimum's 1. Payment of Charges:Subscriber will be billed monthly in advance for Services to be received,plus pro- Equipment removed Subscriber shall pay reasonable collection and/or attorney's tees to Optimum in the rata charges,if any,for pends not previously billed Subscriber will be billed monthly for Pay Per VIew,On event that Optimum shall find it necessary to enforce collection or to preserve and protect Its rights under Demand or other Services ordered where charges are based on actual usage or on orders placed during this agreement the previous month Subscriber agrees to pay all undisputed monthly charges and all applicable tees and 12 Security Deposit Any security deposit given by Subscriber for the Equipment or Optimum's Service vnl fazes as itemized on the Optimum monthly bill and notify Optimum of disputed Items within thirty(30)days be due and payable upon the fust monthly billing Such security deposits will be returned to Subscriber of receipt,or longer as provided by applicable law Failure to pay charges billed(including checks returned within sixty(60)days of terminator,of Optimum's Service so long as payment has been made for all for insufficient hinds)may result in discontinuance of Semce,the removal of all Optimum Equipment(as amounts due on Subscribers account and Subscriber has returned the Optimum Equipment undamaged defined below)and/or Imposition of a late payment or service charge H the Subscriber has more than one 13 Cometh and Services All content,program services,program packages,number of channels,channel account(Business and/or Residential)served by Optimum,all Optimum provided Services at all locations allocations,broadcast channels,interactive services,e-mail,data offerings and other services are subject may be subject to discontinuance of Service in the event any one account remains unpaid In the event to change in accordance with applicable law collection activities are required,an additional collection charge may be imposed 14 Rates All rates are subject In change in accordance with applicable law 2 Optimum Property All equipment,including but not limited in,any cables,wires,amplifiers,cable boxes, 15 Fate Fee If your account is 30 days past due,a reminder message will be included on your monthly bill If access cards,remotes,cable cards,battery backup units,modems,and routers distributed to andfor your past due balance remains unpaid,you may be charged an applicable late in in addition to your past installed for use in the Subscriber's service locaton(s)by or on behalf of Optimum("Equipment")remains due balance at Optimum's than current rate H your amount remains unpaid,your Services may be the property of Optimum None of the Equipment shall became a fixture Optimum property is intended to disconnected You can avoid incirmng late fees by paying your monthly bill promptly Any late fees assessed service and reside at the specific service lomtron and is not to be used off premises without Optimum are not considered interest or penalties Optimum expects that you will pay for Services on a limey basis, authorvabon Subscriber must return all Equipment upon substitibon of use or termination of Service and Optimum does not extend credit to customers Falure to do so wall result in a charge to be determined in accordance with Optimum's then current schedule 16 Disclaimer Optmum assumes no liability for any program,services,content or Information distributed on of charges for non-retumedEquipment,which amount shall be due immediately Subscriber agrees to pay orthrough the Services,and Optimum expressly disclaims any responsibility or liability for your use thereof such charge whether the Equipment is lost(through theft or otherwise),damaged or destroyed Further,Opbmum shall not be responsible for any products,merchandise or prizes promoted or purchased I Dusrupbon of Service All Optimum Services are provided on an"AS IS"and"AS AVAILABLE"basis in no through the use of the Services evert shall Optimum be[table for any failure or interruption of Service,Including,without Imutation,those 17. Right to Make Credit Inquiries You authorize Optimum to make inquires and to receive Information about failures and interruptions resulting in part or entirely from circumstances beyond Optimums reasonable your credit experiences,including your credit report,from others,to enter this information in your file,and control Subject to applicable law,credit cont respect to Subscriber's remmng monthly subscription in to disclose this Information concemmg you to appropriate third parties for reasonable business purposes shall be given for qualifying outages of Optimum Services 18 Arbitration:Full copy available in the Optimum Reference Guide(provided to you during service 4. Repair of Optimum Equipment Optimum will repair and/or replace defective Equipment,d any,as long as Instalation)and in the Terms of Service such damage was not caused by misuse or other improper operations or handling by Subscriber Optimum u; 19 Entire Agreement These Terms and Conditions(including the Terms of Service)constitutes the entire net responsible for the maintenance or repair of Subscriber-provided equipment Including,but not limited to, agreement between the Subscriber and Optimum No undertaking,representation or warranty made by an television sell,er other video equipment computers,modems,or any other related Subscriber-provided agent or representative of Optimum in connection with the We.installation,maintenance or removal of equipment Ophmum makes no warranties,with respect to Equipment or Service provided by Optimum or Optimum's Services or Equipment shall be binding on Optimum except as expressly included herem with respect to the Equipment's compatibility with any Subscriber-provided equipment S. Subscriber Property.Optimum assumes no responsibility,and stall have no responsibility,for the CENTRAL STATION MONITORED ALARM SERVICE LIMITATIONS. condition or repair of any Subscriber-provided equipment and/or software Subscriber is responsible for the Although we wall provide a wire connection so that Optimum Voice services are available for use with your repair and maintenance of Subsmber-provided equipment and/or software Optimum us not responsible or existing security and fire systems,d is your responsibility to follow-up with your alarm company to confirm liable for any loss or impairment of Optimums Service due in whole er In pan to a malfunction,defect or that they Have your correct and current phone number and to perform any periodic operational tests that otherwise mused by Subscriber-provided equipment and/or software your central station-mondonng provider might recommend You further understand that In the event of an 6. Taxes Subscriber agrees to pay any local,state or federal taxes imposed or levied on or with respect to outage,your Optimum Voice service will not be available to contact your central stabon-monitoring prouder the Services,the Equipment or installation or service charges incurred with respect to the same Optimum does not support the use of any Optimum Voice service as a connection for(l)emergency medical 7. Care of Optimum Property-Subscriber agrees that neither Subscriber nor any other person(except alert systems or(i1 all high security monitoring systems NL 681 or similar)if you have any such systems, Optimum's authoraed personnel)will open,tamper with,service,make any alterations to,or remove any you must use an alternative connection Equipment from the service address of initial installation Any affemtion,tampering,removal,etc or the use of equipment which permits the receipt of Services without authorization or the receipt of Services to an ENmhve OBI13 unauthorized number of outlets,or m unauthorized locations constitutes theft of service and is prohibited R. Amess to Subscriber Premises.Subscriber authorizes Optimum and 15 employees,agents,contractors and representatives to access and otherwise enter the Subscriber's promises to install,impact,maintain and/or repair the Equipment and,upon the termination of Service,to remove the same from the premises. Optimums failum to remove its Equipment shall not be deemed an abandonment thereof Pricing,offers and terms subject to change and discontinuance without notice Optimum,the Optimum family of marks,and Optimum logos are registered trademarks of CSC Holdings,LLC 02013 CSC Holdings,LLC Customer Scenario New Customer that is porting(1)Telephone number from Verizon Current Internet Charges:$ N/A New Internet Charges:$69.94 Current Voice(OV/SIP)Charges:$N/A New Voice(OV/SIP)Charges:$39.95 Current 10 Charges:$N/A New 10 Charges:$N/A Current Total Monthly Charges:$N/A New Total Monthly Charges:$109.89 y�oQ cI° First Name: Last Name: R L) Title:�S-� Title: Signature: Date: '/ e. Letter of Agency Welcome to Optimum Voice from Cablevision)By selecting Cablevision for the telephone number(s)listed on this form,Cablevision will be your only provider for all local, regional,and long-distance calls within the United States, Puerto Rico,and Canada. We will have to work with your old service providers to obtain accurate records of the transfer.The process will take approximately 15 business days. To confirm that you have expressly requested and authorized this transfer of your number(s),your old service provider(s)require this letter as proof.When you supply the information requested below and sign and date this letter,you give us the authority to start the process of transferring your number(s)so that Cablevision may provide its service. Once that process is complete,you will be able to use your old telephone number(s)with your new Optimum Voice service. I understand that I have the right to withdraw this authorization prior to implantation of the change request and that such withdrawal will cancel the order unless an alternate.form is completed. Company Name: Downs Farm Pilot BTN: SIP BTN: DID Number(s)Transferred to Optimum: Line 1: Line 51: Line 2: Line 52: Line 3: Line 53: Line 4: Line 54: Line 5: Line 55: Line 6: Line 56: Line 7: Line 57: Line 8: Line 58: Line 9: Line 59: Line 10: Line 60: Line 11: Line 61: Line 12: Line 62: Line 13: Line 63: Line 14: Line 64: Line 15: Line 65: Line 16: Line 66: Line 17: Line 67: Line 18: Line 68: Line 19: Line 69: Line 20: Line 70: Line 21: Line 71: Line 22: Line 72: Line 23: Line 73: Line 24: Line 74: Line 25: Line 75- Line 26: Line 76: Line 27: Line 77: Line 28: Line 78: Line 29: Line 79: Line 30: Line 80: Line 31: Line 81: Line 32: Line 82: Line 33: Line 83: Line 34: Line 84: Line 35: Line 85. Line 36: Line 86: Line 37: Line 87: Line 38: Line 88: Line 39: Line 89: Line 40: Line 90: Line 41: Line 91: Line 42: Line 92: Line 43: Line 93: Line 44: Line 94: Line 45: Line 95. Line 46: Line 96: Line 47: Line 97: Line 48: Line 98: Line 49: Line 99: Line 50- Line 100: Page 1 of 2 >V r. optimume Letter of Agency Company name: Downs Farm, Number(s)Transferred to Optimum: Billing Telephone number(BTN): Line 1: (631)734-6413 BTN: 631-734-6413 Line 2: BTN: Line 3: BTN: Line 4: BTN: Line 5: BTN: Line 6: BTN: Line 7: BTN: Line 8: BTN: Line 9: BTN: Line 10: BTN: Line 11: BTN: Line 12: BTN: Line 13: BTN: Line 14: BTN: Lfne 15: BTN: Lfne 16: BTN: Line 17: BTN: Line 18: BTN: Line 19: BTN: Lfne 20: BTN: Line 21: BTN: Lfne 22: BTN: Lfne 23: BTN: Line 24: BTN: Current Local Service Provider`: Verizon (*As shown on your local telephone bill) Please do not place any new service orders with your current service provider(s)on this account,as this may cause a delay or cancellation of your number transfer request.Also,please note that Optimum cannot transfer the numbers if they are Foreign Exchange(FX)Lines. By signing below: 1.1 authorize Optimum,or its designated agent,to transfer my current telephone number(s)so that Optimum may its Optimum Voice service using that number.After this transfer occurs,I understand that Optimum will be my only provider for all my local,regional,and long distance calls within the U.S.,Puerto Rico,Canada and the U.S.Virgin Islands. 2.1 also authorize Optimum,or its designated agent,to obtain billing information,customerservice records and other network information required to provide me with Optimum Voice service using my current telephone number. 3.1 affirm that I am authorized to make changes to the telephone account associated with my current number and that I am over 18 years of age. First Name: � Last Name: �� SS� Title: Signature: 100, Date: I OFEAST 9/13 Clear E rrn Print Save As Page 2 of 2