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· Complete items 1,2, and 3..Nao ~omplete
item 4 If Restflcted Dellve~ Is desired.
· pdnt your name and address on the reverse
so that we can return the crud to you.
· Attach this card to the back of the mallplece,
or on the front if space perfnlts.
1. Article Addressed to:
2. ~aicl, ,u,~r ? BO 7
! pS Form 3811, February 2004
ff YE~, ee~er del~ No
0 aeglmmd [] Re~'n Rec~pt for Merchandise
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2876 2910
ELIZABETH A. NEVILLE, MMC
TOWN CLERK
REGISTRAR OF VITAL STATISTICS
MARRIAGE OFFICER
RECORDS OF MANAGEMENT OFFICER
FREEDOM OF INFORMATION OFFICER
Town Hall, 53095 Main Road
P.O. Box 1179
Southo]d, New York 11971
Fax (631) 765-6145
Telephone (631) 765-1800
southoldtown.northfork.net
OFFICE OF THE TOWN CLERK
TOWN OF SOUTHOLD
July 26, 2011
Jason Stuczynski
Watch Guard Video
415 Century Parkway
Allen, TX 75013
Dear Mr Stuczynski:
Congratulations. At the regular Town Board meeting held on July 19, 2011, the
Town Board accepted the bid of Watch Guard Video for supplying In-Car Digital Video
Recording Systems for the Southold Town Police Department. A certified copy of the
resolution is enclosed. Please contact Chief Martin Flatley with any questions, (631)765-
2600.
The bid deposit is being returned to you. Thank you for your bid.
Very truly yours,
Lynda M Rudder
Deputy Town Clerk
Ens.
Southold Town Board - Letter Board Meeting of July 19, 2011
RESOLUTION 2011-512
ADOPTED
Item # 5.12
DOC ID: 6989
THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2011-512 WAS
ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON
JULY 19, 2011:
RESOLVED that the Town Board of the Town of Southold hereby accepts the bid of Watch
Guard Video in the mount of $89,670.00 for supplying In-Car Digital Video Recording
Systems, all in accordance with the Specifications provided by the Police Department and the
Town Attorney's office.
Elizabeth A. Neville
Southoid Town Clerk
RESULT: ADOPTED [UNANIMOUS]
MOVER: Louisa P. Evans, Justice
SECONDER: Christopher Talbot, Councilman
AYES: Ruland, Orlando, Talbot, Krupski Jr., Evans, Russell
Generated July 20, 2011 Page 24
ELIZABETH A. NEVILLE, RMC, CMC
TOWN CLERK
REGISTRAR OF VITAL STATISTICS
MARRIAGE OFFICER
RECORDS MANAGEMENT OFFICER
FREEDOM OF INFORMATION OFFICER
OFFICE OF THE TOWN CLERK
TOWN OF SOUTHOLD
Town Hall, 53095 Main Road
P.O. Box 1179
Southold, New York 11971
Fax (631) 765-6145
Telephone (631) 765-1800
southoldtown.northfork.net
One (1) bid received
2011 Car Video System
Bid Opening
7/7/11 ~ 10:00 AM
WatehGuard Video
Jason Stuczynski
415 Century Parkway
Allen, TX 75013
972-423-9777
$89,670.00
,,~
Rudder, Lynda
From:
Sent:
To:
Subject:
Flatley, Martin
Monday, July 11, 2011 10:20 AM
Rudder, Lynda
RE: Video System
I have reviewed the RFP from Watchguard along with Lloyd Reisenberg and I recommend that this
proposal be accepted. Do you need this in a letter form also?
Martin Flatley
Chief of Police
Southold Town Police Department
41404 State Rt. 25
Peconic, N.Y. 11958
631'765'3115
..... Original Message .....
From: Rudder, Lynda
Sent: Thursday, July 07, 2011 10:17 AM
To: Tomaszewski, Michelle; Flatley, Martin
Subject: Video System
The message is ready to be sent with the following file or link attachments:
video2_20110707101529.pdf
video system_20110707101300.pdf
Note: To protect against computer viruses, e-mail programs may prevent sending or receiving certain
types of file attachments. Check your e-mail security settings to determine how attachments are
handled.
#10300
STATE OF NEW YORK)
) SS:
COUNTY OF SUFFOLK)
Karen Kine of Mattituck, in said county, being duly sworn, says that she is
Principal Clerk of THE SUFFOLK TIMES, a weekly newspaper, published at
Mattituck, in the Town of Southold, County of Suffolk and State of New York, and that
the Notice of which the annexed is a printed copy, has been regularly published in
said Newspaper once each week for 1 week(s), successively, commencing on the
30th day of June, 2011.
Sworn to before me this
LEGAL NOTICE
NOTICE TO BIDDERS
NOTICE IS HEREBY GIVEN,
in accordance with the provisions of
Section 103 of the General Municipal
Law, that sealed bids are sought and
requested for vendors who wish to p~-
~de an - -- '
System for the department's fifteen (15)
marked front line pal~ol vehicles for the
Southold Town PoY~ce Department.
·his proposal will include the remov-
al of old In-Car Video equipment, instal-
lation of the new system and training to
select department members.
Speci~a~m~ for the above/ a~
available at the Southold Town Clerk'a
office Monday thru Friday, 8.'00 am to
4:00 pm.
Sealed bids, tok~her ~ · Non-
Collusive Bid Ce~ficate and bank
Oerk at the Southold Town Hall, 5~095
Main Ro~d~ Southold, New York, tmtil
which time they v~l be opened and ~ad
reject any and all hida and wuive any and
~ info~malirie~ in any ~id thouid it be
deemed in the best interest of the Town
of Southotd to do so.
Afi hi~ must be ~tgned and s~aled in
Recmding systems," and submitted to
the Town Clerk. The hid pt-~=e sh~l not
i~¢led¢ any tax, federal, state, or local,
from which the Town of Southold is ex-
Principal Clerk
day of L_~ 2011.
NCT+t.", j~3LIC-STA~'E OF NEW YORK
No 0; -V06108050
c' r, '~- ir. ~UffOlk COUfil¥
LEGAL NOTICE
NOTICE TO BIDDERS
NOTICE IS HEREBY GIVEN, in accordance with the provisions of Section 103 of the
General Municipal Law, that sealed bids are sought and requested for vendors who wish
to provide an In-Car Digital Video Recording System for the department's fifteen (15)
marked front line patrol vehicles for the Southold Town Police Department.
This proposal will include the removal of old In-Car Video equipment, installation of the
new system and training to select department members.
Specifications for the above/are available at the Southold Town Clerk's office
Monday thru Friday, 8:00 am to 4:00 pm.
Sealed bids, together with a Non-Collusive Bid Certificate and bank draft or
certified check in the amount of $100.00, will be received by the Town Clerk at the
Southold Town Hall, 53095 Main Road, Southold, New York, until 10:00 A.M.,
Thursday, JulyT, 2011, at which time they will be opened and read aloud in public. The
Town Board of the Town of Southold reserves the right to reject any and all bids and
waive any and all informalities in any bid should it be deemed in the best interest of the
Town of Southold to do so.
All bids must be signed and sealed in envelopes plainly marked "Bid on Video
Recording systems," and submitted to the Town Clerk. The bid price shall not include
any tax, federal, state, or local, from which the Town of Southold is exempt.
Dated: June 21,2011
ELIZABETH A. NEVILLE
SOUTHOLD TOWN CLERK
PLEASE PUBLISH ON JUNE 30, 2011 AND FORWARD ONE (1) AFFIDAVIT
OF PUBLICATION TO ELIZABETH NEVILLE, TOWN CLERK, TOWN HALL,
PO BOX 1179, SOUTHOLD, NY 11971.
Copies to the following:
The Suffolk Times
Police
Brown's Letters
Town Board Members
Data Construction
Burrelle's Information Services
Town Attorney
Dodge Reports
Town Clerk's Bulletin Board
STATE OF NEW YORK )
SS:
COUNTY OF SUFFOLK)
ELIZABETH A. NEVILLE, Town Clerk of the Town of Southold, New York being
duly sworn, says that on the ~ day of ~ ,2011, she affixed a
notice of which the annexed printed notice is a tree copy, in a proper and substantial
manner, in a most public place in the Town of Southold, Suffolk County, New York, to
wit: Town Clerk's Bulletin Board, 53095 Main Road, Southold, New York.
Video System - Police Dept
~) Elizabeth A. Nevi~-e - -
Southold Town Clerk
Sworn before me t~s
~,3 day of ~,~,.2.,..~ ,2011.
Notar~ Public
LYNDA M ~
NOTARY PUBLIC, State of New York
NO. 01B06020932, Suffolk County
Term Expires March 8, 20_J~
TOWN OF SOUTHOLD POLICE DEPARTMENT
SPECIFICATIONS FOR AN IN-CAR DIGITAL VIDEO RECORDING SYSTEM
The Southold Town Police Department is soliciting proposals for vendors who wish to provide an In-Car
Digital Video Recording System for the department's fifteen (15) marked front line patrol vehicles. This
proposal will include the removal of old In-Car Video equipment, installation of the new system and
training to select department members. The proposals will be evaluated in accordance with the
specifications listed below:
Meets
Item
# Specification Specification ?
Yes No
I High Definition Video Recording - System must record video at 1280x720
resolution, or 720P
2 DVR Mounting - The DVR must be able to be mounted in a center console with
a 2" faceplate adapter. System must also offer a universal bracket for mounting
anywhere in the vehicle, including the trunk if space demands.
3 Dual Drive Architecture - System must deploy a dual-drive architecture
consisting ora removable solid state USB Flash Drive no smaller than 16GB in
size and an integrated automotive grade hard drive at least 80-GB in size. System
must support larger USB Flash Drives as well.
4 Multiple Video Transfer Mechanisms - System must support video transfer via
802.1 In wireless, wired Ethernet, or USB Flash Drive (manual transfer).
5 Automatic Transfer - System must automatically transfer video the moment the
vehicle is in range of the wireless or connected to the wired network. The user
must not be required to initiate the transfer in any way.
6 Partial Transfers - System must support a vehicle driving offor losing its
network connection during video transfer without losing any video. The user
must not be required to interface or initiate this in any way.
7 Protected Events - The DVR must protect the buffered version of the event until
the server confirms receipt of the entire record event, regardless the transfer
mechanism.
8 LED, Touch Screen Display - The system shall have an LED backlit, touch
screen liquid crystal display (LCD) that is no less than 4.3 inches (measured
diagonally). The display shall have a resolution of at least 480x272, a typical
brightness rating of at least 500 nits, a typical contrast ratio of at least 300:1, and
a minimum viewing angle of 60 degrees left and right of center for a total of 120
degrees horizontally.
9 High Quality Audio Subsystem - The system must have speakers built into the
remote display control panel for in-car video playback.
10 H.264 Compression - The system must compress all video with H.264 Main
profile (not baseline).
Page 1 of 3
Meets
Item Specification Specification?
#
Yes No
1 ! Automatic Disc Overflow Handling - When a USB Drive l~lls to video capacity
during a recording, the system will automatically store overflow video on thc
integrated hard drive until a new USB Drive is inserted. The system shall be
capable of"overflowinl~" at least 5 USB Drives worth of Video.
12 Crash Detecfion - The system must include a 3-axis, solid-state crash detection
sensor. In order to prevent improper installation, the sensor must be factory
integrated into the DVR enclosure. Settings must be provided through the
system's graphical menu to allow the agency to choose an appropriate crash
sensor sensitivity level in order to minimize false crash detections.
13 Record Triggers -The emergency lights, siren, auxiliary, wireless microphone,
vehicle speed, and crash detection sensor may all be programmed to
automatically activate a new record event.
14 Event Categorization - System must allow record events to bc categorized via
the on screen menu. Categorization selections must be administratively
configurable and allow selection via a pre-defined list, numeric text, or
alphanumeric text input.
15 Programmable Event Categories - System must allow the agency to program up
to six different event category prompts in order to collect data deemed relevant
regarding each record event. Event prompts must display automatically at~er each
event recording has been stopped by the Officer. Prompts must not preclude the
system from continuing to record video to its buffer.
16 Recorded Metadata - System must record event metadata including but not
limited to event category, date, time, officer name, record status, microphone
status, emergency lighting status, brake status, GPS coordinates, etc. for fast
searching and video navigation.
17 Record-After-the-Fact - System must have a graphical user interface for
recording any portion of the hard drive buffer (events and non-events) as a new
DVD recording. This feature must allow the agency to go back approximately 4
days to capture video not previously recorded.
18 Multiple Camera Support - The system must support a minimum of two (2)
cameras. Users must be able to activate the cameras through the system's
graphical menu. LED indicators for each camera shall be present and illuminate
when its corresponding camera is active.
19 Combination Camera - All units shall come standard with two (2) high
resolution color cameras built into the same camera housing; a front zoom camera
capable of record ins up to 1280x720 resolution, and a color backseat camera.
20 Camera Controls - The front zoom camera must have backlit controls on the
camera back for auto-zoom, zoom in, zoom out, auto-focus, focus far, focus near,
back light compensation, and night view mode. All camera controls must also be
accessible using the system's touch screen control panel.
21 Infrared Illumination - The combination camera shall have rear facing infrared
illumination for back seat recording in zero light conditions.
22 Simultaneous Audio Recording - Both audio recording sources must be able to
record regardless of what cameras are being recorded.
Page 2 of 3
Meets
ltem Specification Specification?
Yes No
23 2.4 GHz Digital Wireless System - The system must include a digital 2.4 GHz
wireless microphone system consisting of a belt back transceiver and a charging /
synchronization base.
24 Multi-Mode Transceiver Alerts - Transceiver shall allow the user to set the
transceiver's alert mode to accommodate all tactical environments. Alert modes
shall include: Beep Only, Beep and Vibrate, Vibrate Only, and Silent.
25 Automatic Microphone Activation - The wireless microphone must have the
ability to trigger the camera to record, and the camera system must be able to
automatically turn on the wireless microphone when the recorder is activated.
26 Charging / Synchronization Base - The wireless microphone shall include an in-
car charging / docking base that automatically synchronizes the communication
link when the belt pack transmitter is docked into the base. The Base must also
have LED indicators for "charging" state an "in-use" state.
27 Unique Synchronization -Any wireless transmitter(s) shall be capable of
synchronizing to any base via the docking cradle which will disable any
previously docked transmitter.
28 Charging and Talk Time - The wireless microphone transceiver with Iow
battery shall become fully charged within 3 hours of being placed in the charging
station. When in-use, the wireless transceiver shall allow for up to 8 hours of talk
time.
29 No Deleting or Overwriting Video Shall be Possible - To guarantee data
security and integrity, the system shall be able to ensure that the user cannot
delete, edit, or erase video data from either the hard drive buffer or the USB Flash
Drive.
30 Media Security - Access to the USB Flash drive must be secured by a lock to
protect from unauthorized access.
31 Fleet Management - System must push configurations and firmware upgrades
wirelessly and without any user intervention in the car. Settings must be group
based to allow a single setting change to affect a large number of cars instantly.
Bid Price (in words):
Bid Price (in numbers):
Name of Bidde~please print):
Page 3 of 4
NON-COLLUSIVE BID CERTIFICATE
The undersigned bidder certifies that this bid has been arrived at by the bidder independently and
has been submitted without collusion with any other vendor of materials, supplies or equipment
of the type described in the invitation for bids, and the contents of this bid have not been
communicated by the bidder, nor, to its best knowledge and belief, by any of its employees or
agents, to any person not an employee or agent of the bidder or its surety on any bond furnished
herewith prior to the official opening of the bid.
Signed:
Print name
Corporate Title
(if any)
Company Name
Mailing Address
Phone Number
BID ON Video System for PD
Southold Town Board - Letter Board Meeting of June 21, 2011
RESOLUTION 2011-455
ADOPTED
Item # 5.7
DOC ID: 6940
THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2011-455 WAS
ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON
JUNE 21, 2011:
RESOLVED: that the Town Board of the Town of Southold hereby authorizes and directs the
Town Clerk to advertise for bids for an In-Car Digital Video Recording System~ for use in
Police Department vehicles.
Elizabeth A. Neville
Southold Town Clerk
RESULT: ADOPTED [UNANIMOUS]
MOVER: Christopher Talbot, Councilman
SECONDER: Louisa P. Evans, Justice
AYES: Ruland, Orlando, Talbot, Krupski Jr., Evans, Russell
Gener~ed June 23, 2011 Page 16
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Southold Town Police Department
In-Car Digital Video Recording System
HD WIRELESS IN-CAR VIDEO SYSTEM
Bid On Video Recording Systems
Due: Thursday, July 7, 2011 at 10:00 am
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5 olJulv 2011
DIGITAL I N C A R V I D E O
Town Clerk
Southold Toxvn Hall
53095 Main Road
Southold, NY 11971
Reference: Bid on Video Recording Systems
WatchGuard Video is pleased to present the 4RE~ HD Wireless In-Car Video System and the Evidence
LibratT 2.0 Backend Solution. 4RE HD makes high definition practical by eliminating the painful
compromise beP,veen video quality and file storage needs. This means your agency xvill have high defittition
video (w/th 3.5X higher image resolution) for all of your court-bound video ~vhile simultaneously requiring
less total storage than any other competing systems - or in other words you get HD video at SD cost.
4RE also has a dual drive architecture that enables a feature called "Record-After the Fact" which
effectively gives your agency the power to go back in time to capture video that ,:cas not initially recorded.
No other system on the market can offer these features or functionali¢-.
WatchGuard Video gladly takes zero exceptions to the specifications described w/thin.
Thank you for your consideration to this proposal.
Respectfully Submitted,
Technical Sales Director
415 Century Parkway · Allen, TX · 75013
Toll Free (8001605 6734 · Main (972) 423 9777 · Fax (972) 423-9778
www WatchGuardVideo.com
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D GITAL IN C A ~ VIDEO
Table of Contents
Required Documents
Non-Collusive Bid Certificate
Specifications
1-20
2
3
Bid Price Form
Cost Proposal
Options and Accessories Price List
IJnnited Warranty In-Car Hardware
Evidence I,ibra~ Solftware Protection Plan
5
6
7
13
16
Solution Overview
Product Information
Company Background
21-28
22
26
4RE Brochure
Attachment
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DIGITAL tN CAR VIDEO
REQUIRED DOCUMENTS
NON-COLLUSIVE BID CERTIFICATE
The undersigned bidder certifies that this bid has been arrived at by the bidder independently and
has been submitted without collusion with any other vendor of materials, supplies or equipment
of the type described in the invitation for bids, and the contents of this bid have not been
communicated by the bidder, nor, to its best knowledge and belief, by any of its employees or
agents, to any person not an employee or agent of the bidder or its surety on any bond furnished
herewith prior to the official opening of the bid.
Signed: /~~
Print name Jason Stuczynski
Corporate Title
(if any)
Company Name
Mailing Address
Phone Number
Technical Sales Director
WatchGuard Video
415 Century Parkway
Allen, TX 75013
(972) 423-9777
BID ON In car Video System
Page 4 of 4
TOWN OF SOUTHOLD POLICE DEPARTMENT
SPECIFICATIONS FOR AN IN-CAR DIGITAL VIDEO RECORDING SYSTEM
The Southold Town Police Department is soliciting proposals for vendors who wish to provide an In-Car
Digital Video Recording System for the department's fifteen (15) marked front line patrol vehicles. This
proposal will include the removal of old In-Car Video equipment, installation of the new system and
training to select department members. The proposals will be evaluated in accordance with the
specifications listed below:
Meets
Item Specification Specification?
Yes No
1 High Definition Video Recording - System must record video at 1280x720
resolution, or 720P X
2 DVR Mounting - The DVR must be able to be mounted in a center console with
a 2" faceplate adapter. System must also offer a universal bracket for mounting X
anywhere in the vehicle, including the trunk if space demands.
3 Dual Drive Architecture - System must deploy a dual-drive architecture
consisting of a removable solid state USB Flash Drive no smaller than 16GB in
X
size and an integrated automotive grade hard drive at least 80-GB in size. System
must support larger USB Flash Drives as well.
4 Multiple Video Transfer Mechanisms - System must support video transfer via
802.11 n wireless, wired Ethernet, or USB Flash Drive (manual transfer). X
5 Automatic Transfer - System must automatically transfer video the moment the
vehicle is in range of the wireless or connected to the wired network. The user X
must not be required to initiate the transfer in any way.
6 Partial Transfers - System must support a vehicle driving off or losing its
network connection during video transfer without losing any video. The user X
must not be required to interface or initiate this in any way.
7 Protected Events - The DVR must protect the buffered version of the event until
the server confirms receipt of the entire record event, regardless the transfer X
mechanism.
8 LED, Touch Screen Display - The system shall have an LED backlit, touch
screen liquid crystal display (LCD) that is no less than 4.3 inches (measured
diagonally). The display shall have a resolution of at least 480x272, a typical X
brightness rating of at least 500 nits, a typical contrast ratio of at least 300:1, and
a minimum viewing angle of 60 degrees left and fight of center for a total of 120
degrees horizontally.
9 High Quality Audio Subsystem - The system must have speakers built into the
remote display control panel for in-car video playback. X
10 H.264 Compression - The system must compress all video with H.264 Main
profile (not baseline). X
Page I of 4
3
Meets
ltem Specification Specification?
#
Yes No
11 Automatic Disc Overflow Handling - When a USB Drive fills to video capacity
during a recording, the system will automatically store overflow video on the
X
integrated hard drive until a new USB Drive is inserted. The system shall be
capable of"overflowing" at least 5 USB Drives worth of Video.
12 Crash Detection - The system must include a 3-axis, solid-state crash detection
sensor. In order to prevent improper installation, the sensor must be factory
integrated into the DVR enclosure. Settings must be provided through the X
system's graphical menu to allow the agency to choose an appropriate crash
sensor sensitivity level in order to minimize false crash detections.
13 Record Triggers -The emergency lights, siren, auxiliary, wireless microphone,
vehicle speed, and crash detection sensor may all be programmed to X
automatically activate a new record event.
14 Event Categorization - System must allow record events to be categorized via
the on screen menu. Categorization selections must be administratively X
configurable and allow selection via a pre-defined list, numeric text, or
alphanumeric text input.
15 Programmable Event Categories - System must allow the agency to program up
to six different event category prompts in order to coilect data deemed relevant
regarding each record event. Event prompts must display automatically after each X
event recording has been stopped by the Officer. Prompts must not preclude the
system from continuing to record video to its buffer.
16 Recorded Metadata - System must record event metadata including but not
limited to event category, date, time, officer name, record status, microphone X
status, emergency lighting status, brake status, GPS coordinates, etc. for fast
searching and video navigation.
17 Record-After-the-Fact - System must have a graphical user interface for
recording any portion of the hard drive buffer (events and non-events) as a new X
DVD recording. This feature must allow the agency to go back approximately 4
days to capture video not previously recorded.
18 Multiple Camera Support - The system must support a minimum of two (2)
cameras. Users must be able to activate the cameras through the system's X
graphical menu. LED indicators for each camera shall be present and illuminate
when its corresponding camera is active.
19 Combination Camera - All units shall come standard with two (2) high
resolution color cameras built into the same camera housing; a front zoom camera X
capable of recording up to 1280x720 resolution, and a color backseat camera.
20 Camera Controls - The front zoom camera must have backlit controls on the
camera back for auto-zoom, zoom in, zoom out, auto-focus, focus far, focus near, X
back light compensation, and night view mode. All camera controls must also be
accessible using the system's touch screen control panel.
21 Infrared Illumination - The combination camera shall have rear facing infrared
illumination for back seat recording in zero light conditions. X
22 Simultaneous Audio Recording - Both audio recording sources must be able to
record regardless of what cameras are being recorded. X
Page 2 of 4
4
Meets
Item Specification Specification?
#
Yes No
23 2.4 GHz Digital Wireless System - The system must include a digital 2.4 GHz
wireless microphone system consisting of a belt back transceiver and a charging / X
synchronization base.
24 Multi-Mode Transceiver Alerts - Transceiver shall allow the user to set the
transceiver's alert mode to accommodate all tactical environments. Alert modes X
shall include: Beep Only, Beep and Vibrate, Vibrate Only, and Silent.
25 Automatic Microphone Activation - The wireless microphone must have the
ability to trigger the camera to record, and the camera system must be able to X
automatically turn on the wireless microphone when the recorder is activated.
26 Charging / Synchronization Base - The wireless microphone shall include an in-
car charging / docking base that automatically synchronizes the communication
X
link when the belt pack transmitter is docked into the base. The Base must also
have LED indicators for "charging" state an "in-use" state.
27 Unique Synchronization -Any wireless transmitter(s) shall be capable of
synchronizing to any base via the docking cradle which will disable any
previously docked transmitter. X
28 Charging and Talk Time - The wireless microphone transceiver with low
battery shall become fully charged within 3 hours of being placed in the charging X
station. When in-use, the wireless transceiver shall allow for up to 8 hours of talk
time.
29 No Deleting or Overwriting Video Shall be Possible - To guarantee data
security and integrity, the system shall be able to ensure that the user cannot
X
delete, edit, or erase video data from either the hard drive buffer or the USB Flash
Drive.
30 Media Security - Access to the USB Flash drive must be secured by a lock to
protect from unauthorized access. X
31 Fleet Management - System must push configurations and firmware upgrades
wirelessly and without any user intervention in the car. Settings must be group X
based to allow a single setting change to affect a large number of cars instantly.
Bid Price (in words): Eighw-nine thousand, six-hundred and seventy dollars and 00/100 cents
Bid Price (in numbers): $89,670.00
Name of Bidder(please print): WatchGuard Video
Page 3 of 4
D~G ITAL IN C A R V ~ D E 0
Cost Proposal
Overview
Thc price per unit is based on thc minimum specifications of thc Southold Town Policc
Department. Terms are NET 30, FOB Southold Toxvn Police Department.
Shipping Fees
Shipping charges for new systems are included in the System's Unit Price. Orders placed for spare
parts only must be quoted separately so appropriate shipping charges may be calculated.
4RE Full Solution Detailed Itemized Pricing
Qty. Part Description Price Ext. Price
4RE In-Car Camera System. Featuring multiple
resolution recording, GPS, HD combo camera
(high definition (720P) for~vard facing camera
and full color cabin camera), Single DIN sized
15 4RE -STD-GPS DVR, integrated 80GB automotive grade hard $4,995.00 $74,925.00
dhvc, 16GB USB removable thumb drive, cabin
microphone, 2.4 GHz wirelcss microphone,
leather holster, hardware & cabling, 1 Year
15 4RE-\VRL-KIT-05G 4RE In-Car 802.11nWireless Kit, 5GHz $300.00 $4,500.00
(Radio, Antenna, PoE, 2-10' Ethernet Cables)
1 EL 2.0 SOFi%VARE Evidence Libra~ 2.0 Server Software (Includes $3,495.00 $3,495.00
five (5) client software rifles)
SYSTEM
15 REMOVAL & Removal of old system and 4RE in-car $450.00 $6,750.00
INSTALLATION hardware installation (per vehicle).
Subtotal $89,670.00
Shipping Included
Total $89,670.00
Options and Accessories Price List
See folloxving pages for optional items also being offered
6
DIGITAl. I N C A R V I D E O
Options and Accessories Price List
4RE Full System
Price
Part Number Description
Retail Retail
4RE In-Car Camera System. Featuring multiple resolution recording, GPS,
HD combo camera (high defitfidon (720P) forward facing camera and full
4RE STD GPS coli~r cabin camera), Single DIN sized DVR, integrated 80GB automotive 4,995.00
grade hard drive, 16GB USB removable thumb drive, cabin microphone,
2.4 GHz wireless microphone, leather holster, hardware & cabling, 1 Year
Complete Protcctkm Plan.
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4RE In-Car Wireless Parts
Package pricing is apphcable when purchasing the item with a 4RE system Retail pricing is apphcable when purchasing the part as
a replacement or when m)t in associatkm with a new 4RE system purchase.
Price
Part Number Description
Package Retail
[REAXT, L KIT 05G 41LE In Car 80-.1In \~treless Kit, 5GHz 0Radio, Antenna, P ~E, - 10 300.00 300.0(
Ethernet Cables/
4RE XX~RL-KIT-24G 4RE In Car 802.11n Wireless Kit, 2.4GHz (Radio, ,'intenna, PoE, 2-10' 195.00 300.00
Ethernet Cables)
BRK .',NT NM() 001 WiFi Vc}ficle Antenna Mount, NM(), Drill 3/4" Hole 60.00
BRK ANT NMO-002 WiFi Vehicle fimtenna Mount, Magmefic 60.00
BRK ANT NMO-003 WiFi Vehicle Antenna Mount, Trunk Lid 60.00
4RE DVR Bracket Kits
Package pricing is applicable when purchasing the item with a 4RE system. Retail pricing is applicable when purchasing the pari as
a replacement or when not in associatkm with a new 4RE system purchase.
Price
Part Number Description
Package Retail
BRK 4RE-DVR-100 Bracket Kit, 4RE, DVR, Universal 75.00
BRK-4RE-FPK-02I Bracket Kit, 4RE, DVR, Console Faceplate, 2" 35.00
BRK-4RE FPK 03I Bracket Kit, 4RE, DVR, Console Faceplate, Y' 35.00
BRK 4RE CFB 01I Console Faceplate Blank, 1' 20.00
BRK 4RE CFB 02I Console Faceplate Blank, 2" 20.00
BRK 4RE CFB 03I Console Faceplate Blank, Y' 20.00
BRK 4RE-FPE 011 Console Faceplate Extender, 4RE, 1" -- 35.00
BRK 4ILE-FPE-021 Console Faceplate Extender, 41LE, 2" 35.00
BRK 4RE FPE 031 Console Faceplate Extender, 4ILE, 3" 35.00
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DIGITAL IN CAR VIDEO
Options and Accessories Price List
4RE Display Bracket Kits
Package pricing is apphcalilc when purchasing the item with a 4RE system Retail pricing is applicable when purchasing thc part as
a replacement or when not in association with a new 4RE system purchase.
Price
Part Number Description
Package Retail
BRK 4RE-DIS-101 Bracket Kit, 4RE, Display, Standard IL&M 2' -- 75.00
BRK-4RE ()ttD 102 Bracket Kit, 4RE, Display, Chew Tahoe, 2003 2006 75.00
BRK 4RE ()HD 101 Bracket Kit, 4RE, Display, CheW Tahoe, 2007+ 75.00
BRK 4RE OHD403 Bracket Kit, 4RE, Display, Dodge Charger, All 75.00
BRK 4RE-OHD-100 Bracket Kit, 4RE, Display, Ford Crown Vic, 2005Co)+ - 7500
4RE Microphone Bracket Kits
Package pricing ~s applicable when purchasing the item with a 4RE system Retail pricing is applicable when purchasing the part as
a replacement tlr when not in association with a new 4RE system purchase.
Price
Part Number Description
Package Retail
BRK-MIC ~R.L 303 Bracket Kit, Wireless XLic, Universal, WatchGuard 2.4GHz 15.00
BRK-MIC xXT, L 301 Bracket Kit, Wixcless Mic, Visor Post, WatchGuard 2.4GHz 32.00
4RE Options & Accessories
Package pricing is applicable when purchasing the item with a 4RE system. Retail pricing is applicable when purchasing the part as
a replacement or when not in association with a new 4RE system purchase.
Price
Part Number Description
Package Retail
USB DRV 100-16G USB 2.0 Thumb Drive, 16GB 40.00
3PS ANT-MGN-16F GPS ~A. ntenna, Magnetic Mount -- 28.00
4ILE-SEC-KEY-002 4RE Door Securit3' Keys (2) 10.0C 10.00
~,RE-SFW MDC 001 .RE MDC Software Application 100.0C 100.00
?WR-UPS INT 200 iUPS (Intelligent Uninterruptible Power Supply) 149.0£ 175.00
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Options and Accessories Price List
4RE Evidence Management
Package pricing is apphcahle when purchasing thc item with a 4RE system. Retail pricing Js applicable when purchasing the part as
a replacement or when not in association with a new 4RE system purchase
Note A complete turnkey server must include a server, Microsoft Windows software, Microsoft SQI. SeN'er Software, and at
least three hard drives for video storage.
Price
Part Number Description
Package Retail
HDUC/-4RE-SRV 101 >erver, 4RE, 3U, 1 5 Concurrent Cars (w/~'indows and SQL Server) 5,960.00 5,960.00
HDW-4RE-SRV-201 >erver, 4RE, 3U, 6 25 Concurrent Cars (w/Windows and SQL Server) 7,110.00 7,110.00
HDXX/-4RE-SRV-001 ~erver, 4RE, T wer, 1 5 Cars, 3.STB X,¥m7, Kesb( ard, M( mt( r, Mouse
(w/SQL Server) 3,585.00 3,585.00
HDXXL4RE-HDD ITB Hard Drive, Server, 1TB, 7,200, 32~fB cache 180.00 180.00
HDW 4RE-HDD-2TB Hard Drive, Server, 2TB, 7,200, 64MB cache 365.00 365.00
HD~-4]LE~BD 012 >torage, JB()D Enclosure, 12-bay, 2U, includes SAS Cahle 2,050.00 2,050.00
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WatchGuard Software - Evidence Library 2.0
Package pricing is applicahle when purchasing the item with a 4RE system. Retail pricing is apphcable when purchasing the pari as
a replacement or when not in association with a new 4RE system purchase.
Price
Part Number Description
Package Retail
SFW ELB SRV 202 Software, 4RE, Server, Evidence LibraD' 2.0, 1 10 4REs (Includes 5 1,995 00 1,995.00
Chents)
SFW ELB SRV 201 Software, 4RE, Server, Evidence Librat? 2.0, 11 25 4REs (Includes 5 3,495,00 3,495.00
Zhents)
SFW ELB SRV 200 ';oftware, 4RE, Server, Evidence Library 2.0, 26+ 4REs (Includes 5 4,995.00 4,995.00
~hents)
SFaC~ ELB CLI 200 Software, 4RE, Client, Evidence LibraD, 2.0 75.00 75.00
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DIGITAL IN CAR VIDEO
Options and Accessories Price List
4RE In-Car Hardware Warranty (at Purchase)
Package pricing is applicable when purchasing the hardware warranty in conjunction with software maintenance Retail price is thc
,rice ,*'hen the hardware ,*'arrant) ~s purchased alone without any software maintenance
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Price
Part Number Description
Package Retail
WAR 4RE CAR 1ST Warrant3', 4RE, In Car, 1st Year (Months I 12)
~X'AR 4RE CAR 2YR Warrant)-, 4RE, In Car, 2 Year (Months 1 24) 264.00 300.00
~'AR-4RE CAR 3YR Warrant3', 4RE, In Car, 3 Year (Months 1 36) 528.00 660.00
~'AR-4RE-CAR-4YR Warrant3', 4RE, In-Car, 4 Year (Months I 48) 792.00 1,080.00
9¢'AR-4RE-CAR-SYR Warranty, 4RE, In-Car, 5-Year (Moths 1 60) 1,056.00 1,560.00
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4RE Evidence Library 2.0 Software Maintenance
Package pricing is applicable when purchasing the soft. rare maintenance in conjuncfilm with a hardware warrant)~. Retail price is
the price when the software mmntenance is purchased alone with no hardware warranty.
Price
Part Number Description
Package Retail
3F~'-MN%EL2 IST Software Maintenance, E¼dence Librat3' 2, 1st Yea~ (per 4RE) ....
3F~¢' MNT EL2 2~xT. Software Maintenance, Evidence Library. 2, 2-Year (per 41LE) 96.00 120.00
5FW MNT EL2 3YR Sofm,are Maintenance, Evidence Library 2, 3-Year (per 4RE) 192.00 240.00
F',X~MNT EL2 4YR Software Maintenance, Evidence LibraD' 2, 4 Year (per 4RE) 288.00 360.00
~FxV MNT EL2 5YR Sofm,are Maintenance, Evidence LibraD' 2, 5 Year (per 4RE) 384.00 500.00
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Options and Accessories Price List
Wireless Hardware (Building)
Package pricing is applicable when purchasing the item with a 4RE system. Retail pricing is applicable when purchasing the part as
a replacement l)r when not in association with a next' 4RE system purchase.
Price
Part Number Description
Package Retail
WAP BLD 05G 001 WiFi Access Point, 802.1In, 5GHz, Sector (includes PoE) 250.0( 250.0(
WAP-KIT-05G-001 $5Fi Access Point Kit, 802.1 in 5GHz, Omni 0Ladio, Antenna, PoE) 405.0{ 405.0(
WAP BLD 245-001 X~SFi Access Point, 802.11n, 2.4/SGHz, Dig4tal Steering (includes PoE) 2,955.00 2,955.0(
Services
Price
Part Number Description
Package Retail
SVC 4RE INS 100 4RE System Installation, In-Car (Per Unit Charge) 400.00 400.0(
SVC-VID REM 101 Video System De Installation (Per Unit Charge) 150.00 150.0(
SVC VID REM 100 Video System Removal (Per Unit Charge) 100.00 100.0(
SVC SIT SUR 001 Site Survey, 4RE Wireless Discovery and Examination 3,500.00 3,500.0(
SVC WGV-ONS-100 On-Site Ser,Ace, First Day, per person 1,500.00 1,500.0(
SVC WGV-ONS-200 On-Site Service, Additional Day, per person 1,000.00 1,000.0(
Wireless Microphone Accessories
Package pricing is applicable xvhen purchasing the item with a DV-I system. Retail pricing is applicable when purchasing the part
as a replacement or when not in association with a new DV I system purchase.
Price
Part Number Description
Package Retail
MIC-XXT~L DMK 000 Dual XX~reless .Microphone Upgrade 685.00 685.0(
MIC XXTd~ I~\P 300 Wireless Mlcrophone Lapel ~fic - 2.4 GHz (WatchGuard) 15.00 15.0(
MIC XXqLL DTC 350 Wireless Nhcrophone Desktop Charger 2.4 Ghz (WatchGuard) 99.00 99.0(
MIC WT,_L-BAT-350 Wireless Microphone Transmitter Replacement Batte~ 2.4 GHz 41.00 41.0(
~VatchGuard)
7
MIC XXILL TICN 350 Wireless Microphone Replacement Transmitter 2.4 Ghz 0X atchGuard) 295.00 295.0(
MIC-WILL LTI t 300 Wireless Microphone Replacement Leather Holster - 2.4 GHz 20.00 20.0(
0VatchGuard)
MIC XXILL-LTH-301 Wireless *Iicrophone Leather tIolster (High Gloss) 2.4 GHz 30.00 30.0(
(WatchGuard/
MIC ~ILL-LTH-302 Wireless Microphone Deather tIolster (Basket Weave) 2.4 GHz 30.00 30.0(
OVatchGuard/
11
DIGITAL IN GAR VIDEO
Options and Accessories Price List
Radar Interface Cables
Package pricing ~s applicable when purchasing the item with a DV I system. Retail pricing is applicable when purchasing thc part
as a replacement or when not in association with a new DV 1 system purchase.
Price
Part Number Description
Package Retail
5LSB-RIA-100-SRY Radar Interface :~daptor Cable for Stalker Radar (5' Cable) 75.0C 75.00
E?~B RIA 101 DG1 Radar Interface Adaptor Cable for Decatur Genesis 1 Radar 75.0C 75.00
E.\B RIA 102 KSE Radar Interface Adaptor Cable for Kustllm Eagle Radar 75.0C 75.00
ZAB RI?x-102 K8R Radar [nterface Adaptor Cable for Kustom Raptor Radar 75.0C 75.00
~AB RIA 103 MPII Radar Interface Adaptor Cable for MPH Bee 3/Decatur Genesis II Select 75.0C 75.00
Radar (9 Pin D-Sub)
ZAB RIA 104 DG2 Radar Interface Adaptor Cable for Decatur Genesis II Radar (7mm 75.0C 75.00
LEM())
CopVu Wearable Camera and Accessories
Part Number Description Price
ZVU COP VUI CAM C p\ u XX earatile Camera, w th Sprung Chp. Includes Download/Charging Cable, Car 895.00
Charger, AC \XYall Charger, and Pin Back Clip
~AR EXT C\ U 09~ i CopYu 9 Month Extended \Varranty 140.00
CVU C?xR-KIT-001 CopVu Car Kit 39.95
:\rU~C?xB-USB-DL1 CopVu USB/RS232 Dowi~load / Charbfing Cable (replacement) 32.00
2VL'-CHG CAR 00l GopVu Car Charger (replacement) 10.0O
ZVU CttG x,VAI, 001 C p\ u 1~0/240 AC ~all Charger (replacement) 10.0O
ZVU CLP PIN 00l CopVu Replacement Clip, Pin Back (replacement) 5.00
~VU-CLP-SCR-005 CopVu Replacement Clip Screw, .S-pack (replacement) 2.00
EVU-CLP SPR 001 CopVu Replacement Chp, Spring (replacement) 5.00
12
DIGIT AL IN C A R V I D E O
Limited Warranty In-Car Hardware
\VatchG uard Video, in recognition of its rcsponsibiliD' to provide quaht)' systems, components, and
workananship, warrants each system, part, and component it manufactures first sold to an end user
to be frec from defects in material and xvorkmanship for a period of ONE-YEAR from the date of
purchase. A defective component that is repaired or replaced under this limited warranU' xvill be
covered for the remainder of the original xvarran~, period. Where defects in material or
workmanship may occur, the following warranU, terms and conditions apply:
WARRANTOR This xvarran~- is granted by WatchGuard Video, 415 Century Parkway, Allen,
TX 75013, Telephone: 972-423-9777, Facsimile: 972-423-9778.
PARTIES TO WHOM WARRANTY IS INTENDED - This xvarranty extends to the original
end user of the equipment only and is not transferable. Any exceptions must be approved in writing
from WatchGuard Video.
PARTS AND COMPONENTS COVERED - All parts and components and repair labor of the
warranted unit manufactured and/or installed by WatchGuard Video are covered by this warrant)',
except those parts and components excluded below.
PARTS AND COMPONENTS NOT COVERED The Limited Warrant' excludes normal
wear and tear items such as frayed or broken cords, broken connectors, scratched or broken
displays or consumable items such as batteries. WatchGuard reserves the right to charge for
damages resulting from abuse, improper installation, or extraordinary environmental damage
(including damages caused by spilled liquids) to the unit during the warran~ period at rates normally
charged for repairing such units not covered under the Limited Warranty.. In cases where potential
charges would be incurred due to said damages, the agency submitting the system for repairs will be
notified. Altered, damaged, or removed serial numbers results in voiding this LJnnited Warranty.. If
while under the warrant)' period, it is determined that the WatchGuard Video system was internally
changed, modified, or repair attempted, the system warrant)' xvill become null and void.
13
DIGITAL IN CAR V ~ D E O
Limited Warranty In-Car Hardware
LIMITED LIABILITY - \VatchGuard Video's liability is limited to the repair or replacement of
components found to be defective by Watch(;uard Video. \x; atchGuard Video ,MI1 not be liable for
any direct, indirect, consequential, or incidental damages arising out of the use of or inability to use
the system even if the unit proved to be defective. WatchGuard Video wi/1 not be responsible for
any removal or re-installation cost of the unit or for damages caused by improper installation.
REMEDY - If, within the duration of this warrant),, a unit or component covered by this warran~
is returned to Watch(;uard Video and proves to be defective in material or workmanship,
\'(TatchGuard Video shall (at its option) repair or replace any defective components or offer a full
refund of the purchase price. Replacement of a defective component(s) pursuant to this warranty
shall be warranted for the remainder of the warrant3' period applicable to the system warranty
period.
SHIPPING - During the first ninety (90) days of the iniri~l warrant).' period, Watch(;uard Video
will provide a prepaid shipping label to return any defective unit for end users in the continental
United States provided serial numbers are submitted with request. In such event, contact
WatchGuard's Customer Se~ice Department to request a return material authorization (1CMA)
number. Failure to obtain and use a WatchGuard Video prepaid shipping label in the first ninety
days (90) on the return shipment will restflt in the end user being responsible for shipping costs to
WatchGuard Video. After the first nineu~' (90) days, the end user will be responsible for any
shipping charges to WatchGuard Video. WatchGuard Video will return ship the product to a
customer within the continental United States by prepaid ground shipping only. Any expedited
stripping costs are the responsibili~' of the end user.
Customers that arc outside the continental United States will be responsible for all transportation
costs both to and from WatchGuard Video's facto~ for warranty sen'ice, including without
linfftafion to any export or import fees, duties, tariffs, or any other related fees that may be incurred
during transportation.
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Limited Warranty In-Car Hardware
You may also obtain warranU, scrvice by contacting your local WatchGuard Authorized SeNSce
Center (ASC) for shipping instructions. A list of local/\SCs may be obtained by contacting
WatchGuard's Customer Service Department. Customers will be responsiblc for all transportation
costs to and from thc local ASC for warrant' service.
EXTENDED WARRANTY - Extended Warranties may be purchased direcdy from WatchGuard
Video. Any and all extended warranties must be purchased prior to the expiration of any previous
warranD'. Failure to purchase an extended warran~ prior to the expiration of the warranD- period
will require the covered unit to be physically inspected at the facility of the manufacturer and any
repairs necessa~ to bring the unit back to full working order must be performed prior to the
issuance of any new warranty.. Thc customer will be responsiblc for the cost of the inspection (equal
to 1 hour of labor) plus the standard costs associated with any required repairs. Should you have any
further questions regarding thc WatchGuard Video limited xvarranty, please direct them to:
WatchGuard Video
Attn: Customer Service Department
415 Century Parkway
Allen, Texas 75013
(800) 605-6734 Toll Free Main Phone
(866) 384-8567 Toll Free Queued Customer Service
(972) 423-9777 Main
(972) 423-9778 Fax
xx-,vw.xvatchguardvideo.com
suppor t((llwatchgnardvidco.com
15
Evidence Library Software Protection Plan
TERMS AND CONDITIONS
Your WatchGuard Softwarc Protection Plan for Evidence Library (hcrein referred to as thc "Software
Protection Plan") is governed by these Terms and Conditions and constitutes your contract with
WatchGuard as described below. Subject to these Terms and Conditions,
(i) The Evidence Library Software ("Covered Software") first sold to an end user is guaranteed to be
free from defects in material or ~vorkmanship for the duration of the Coverage Period.
(ii) The Software Protection Plan provides you xvith access to telephone technical support and
web-based support resources for the Covered Software.
(iii) The Soft~vare Protection Plan provides you with access to software se~'ice packs and minor
so ft~vare updates,
Thc Software Protection Plan can be extended beyond the first year for years 2-5 provided payment for the
annual Software Protection Plan for each year is made to WatchGuard prior to the end of the Coverage
Period. The Software Protection Plan must be carried consecutively ~vithout any lapses in yearly coverage
across the entire fleet of vehicles in xvhich a 4RE unit was purchased. WatchGuard ~vill track the serial
numbers of each 4RE unit and associate coverage with the Software Protection Plan respectively. All 4RE
In Car and 4RE IT related hardwarc is excluded under the Software Protection Plan.
The duration of the Software Protection Plan ("Coverage Period") is for the period specified in the
Coverage Period on the preceding page. WatchGuard may restrict service provided under this Software
Protection Plan to the Covered Software's original country of purchase.
Service Options:
(i) Remote Service which indudes call center, on line chat, cmail, will call, and remote desktop
service, is provided free of charge for thc Coverage Period. In instances ~vhere remote desktop
capability.' is accessible, WatchGuard ~vill make every reasonable effort to provide a solution
remotely.
(ii) On-Site Technical Service must be schedttled in advance and is available at a minimum daily rate.
Contact WatchGuard for further information regarding rates and availability.
16
Evidence Library Software Protection Plan
TECHNICAL SUPPORT
Telephone and Web Support.
During the Coverage Period \VatchGuard xvill provide you with access to telephone technical support and
web-based technical support resources. Technical support may include assistance with installation, launch,
configuration, troubleshooting, recovery, interpreting system error messages, and determining when
laardxvarc repairs are required. WatchGuard will provide technical support for the Covered Software
including software applications that are installed by WatchGuard or an Authorized Service Center.
WatchGuard xvill provide support for the then-current version of the softxvare.
Support Limitations.
Thc Software Protection Plan does not cover:
(i) Issues that could be resolved by upgrading the software to the then current version.
(ii) Your use of or modification to thc Covered Software in a manner for which the Covered Software
is not intended to be used or modified.
(iii) Third parD' products or their effects on or interactions with the Covered Software.
(ix') Your use of a computer or operating system that is unrelated to Covered Software
(v) ConnectiviD, issues with the Covered Soft~vare over networks not built or supportcd by
XX~atchGuard.
(vi) Covered Software that has been deleted or uninstalled.
(vii) Preventative maintenance on the Covered Software.
(vhi) Damage to, or loss of, any software or data residing or recorded on the same computer as the
Covered Software. The contents of the hard drive may be deleted in the course of service.
Ui/atchGuard may install system software updates as part of your service that will prevent the
software from reverting to an earlier version. ReinstaLiation of software programs and user data are
not covered under this Plan.
(ix) IT hardware and software which includes, but is not limited to, servers, computers, DVD burners,
NAS, SAN, or JBOD onllnc storage devices, unintcrruptablc power supplies, building mounted
wireless access points, antennas, and all related brackets and mounting hardware ("IT
t~quipment").
(x) On-Sitc technical service.
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Evidence Library Software Protection Plan
(xi) Problems causcd by the function of a network or viruses or other softxvare problems introduced
into the Covered Software or computer the Covered Software is running on.
(xii) Except as specifically provided herein, any other damages that do not arise from dcfccts in
materials and wor 'kmanship or ordinao, and customau, usage of the Covered Software.
Any Incident deemed out of scope as defined in this Software Protection Plan or any incident that occurs
wtfile no Software Protection Plan Agreement is in place, shall be subject to additional fees and/or charges.
The Customer will be quoted applicable charges and rates prior to any service(s) being performed.
Approved service(s) will conunence upon receipt ora pmchase order.
Obtaining Technical Support
You may obtain technical support by calling the telephone number listed below. The Customer Service
Representative will provide you technical support.
YOUR RESPONSIBILITY
To receive service or support under the Plan, you agree to comply w/th thc following:
(i) Provide your agency name and serial number (if required) of the Covered Software.
(ii) Provide information about the symptoms and causes of the problems with the Covered Software.
(iff) Respond to requests for information, including but not limited to the associated serial number of
Covered Software, version, model, IT hardware, and software including operating system and
database software, third-part)- software installed, any peripherals devices connected or installed
~vith the Covered Software, any error messages displayed, actions taken before the Covered
Software experienced the issue and steps taken to resolve the issue.
(iv) Update software to currendy published releases prior to seeking senqce.
(v) You shall maintain all IT Equipment related to or required by the Covered Software. Any incident
arising from inadequate maintenance of these systems shall be subject ro additional per incident
charges
(vi) Any changes to the hardware or sofr~wre emqronment for both the Covered Software and IT
Equipment made by Customer that results in any degradation in performance will be the
responsibilit)' of you including any related costs to correct the issue. Changes include, but are not
limited to, in car installation resulting in a non approved installation, damaged or misalignment of
18
Evidence Library Software Protection Plan
wireless antennas caused by the customer or weather, untrimmed trees or added obstacles that
degrade wireless signal strength, added vehicles without regard for adding additional wireless
access points that results in degraded performance, adding or changing xddeo storagc locations in
an improper manner, adding or updating server software xvithout thc approval of WatchGuard,
changes to the 4RE related network topology' or architecture without consultation of
WatchGuard.
GENERAL TERMS
(i) WatchGuard mav subcontract or assign performance of its obligations to third parties but will not
be relieved of its obligations to you in doing so.
(ii) WatchGuard is not responsible for any failures or delays in performing under the Plan that are due
to events outside WatchGuard's reasonable control.
(iii) This Plan is offered and valid only in thc United States of Amcrica. TNs Plan may not be available
in all states, and is not available where prohibited by laxv.
(ix') In caru'ing out its obhgations WatchGuard mas', at its discretion and solely for the purposes of
monitoring the qualiU' of WatchGuard's response, record part or all of the calls between you and
WatchGuard.
(v) WatchGuard is not obligated to renew the Software Protection Plan after termination. If a new
Software Protection Plan is offered, WatchGuard ~vill determine the price and terms.
LIMITATION OF LIABILITY
EXCEPT FOR THE LIMITED \VARRANTIES AND REMEDIES CONTAINED HEREIN, TItlS
PRODUCT IS PROVIDED ON AN ",kS IS" BASIS, WITHOUT ANY OTHER \VARRANTIES OR
CONDITIONS, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO,
\VARRANTIES OF MERCHANTABLE QUALITY, MERCHANTABILI'I~/ OR FITNESS FOR A
PARTICUI~'XR PURPOSE, OR THOSE ARISING BY LAW, STATUTE, USAGE OF TIL*DE, OR
COUICSE OF DEALING.
19
Evidence Library Software Protection Plan
NEITHER \VATCIIGU3.RD NOR ITS DEALERS OR SUPPLII~RS \VILL ItAVE ANY I,IABILITY
FOR ANY INDIRECT, INCIDENTAI,, SPECIAL, OR CONSEQUENflAL D\MAGES
\VIIATSOEVER, INCLUDING BUT NOT I,IMITED TO, LOSS OF REVENUE OR PROFIT,
\VHETI IER RESULTING FROM TI IE USE, MISUSE OR INABILITY TO USE THIS PRODUCT OR
FROM DEFECi'S IN THE PRODUCT, EVEN IF WATCHGUARD }lAS BEEN ADVISED OF TIIE
POSSIBLITIY OF SUCfI DAlX£~GES, OR THEY ARE FORESEEABEE. \VATCHGUARD IS ALSO
NOT RESPONSIBLE FOR CLAIMS BY A THIRD PARTY. \VATCHGUARD'S MAXIMUM
AGGREGATE LIABILITY TO YOU, AND TItAT OF ITS DE,'\I,ERS AND SUPPLIERS, StlALL
NOT EXCEED THE AMOUNT PAID BY YOU FOR TI IIS PRODUCT AS EVIDENCED BY YOUR
PURCHASE RECEIPT.
This limited warrant5.' givcs you spedfic legal rights. You mav also have other rights that may vaU' from
state to state or from count~ to country. You are advised to constflt apphcable state or country laws for a
full determination of your rights.
SUPPORT CONTACT INFORMATION
WatchGuard Video
Arm: Customer Setwicc Department
415 Centu~' Parlc~vay
Allen, Texas 75013
(800) 605-6734 Toll Free Main Phone
(866) 384 8567 Toll Free Queued Customer Service
(972) 423-9777 Main
(972) 423-9778 Fax
www.xva tchguardvidco.com
2O
DIGITAL IN CAR VIDEO
SOLUTION OVERVIEW
21
Solution Overview
INTRODUCTION
The \VatchGuard solution has all of thc ncccssaD~ components and features of the typical ser~'er
solution, such as: recnrd triggers, audio and video feed from multiple sources, wireless transfer
capabilities, and back office management software. But basic components such as these arc xvhcre
the sim/]arities between WatchGuard products and other systems stop.
The 4RE solution has undergone an intensive 3 1/2 year development program utilizing about 25
engineers which cuirmnatcd with about 6 months of both exhaustive internal testing and extensive
real-world police agency testing. Thc 4RE system was built on the basic principles of a server based
solution, with an emphasis on addressing and correcting the implementation issues faced by other
systems, while adding features and functionali~.
WATCHGUARD 4RE HD WIRELESS IN-CAR VIDEO SYSTEM
True High Definition Video
The 41LF~ system gives agencies the abLliD' to record their critical evidence in true High Definition.
Thc technology, behind the system allows this to be done responsibly with respect to fries sizes and
storage requirements necessary, to support the high definition video. This is achieved through
multiple resolution recording. The forward facing camera, which is a part of the combination
front/rear camera, has the abiliD' to record video at both high definition and at a standard resolution
simultaneously. On recordings that turn out to be important or considered evidential, the HD
version is stored. Routine recordings, which generally make up about 90% of all recorded video, are
stored at the standard resolution. The differentiation between the two types of video is completely
automated and configured through the back-end software using agency defined Event Tags.
Customizable Event Tags can be configured to control which recordings are stored in high
definition, and they can also instruct the back-end software to retain evidentiaD' recordings longer.
At the end of a recording, Officers simply select an event category, and the pre configured agency
policies determine the rest.
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DIUI T A L IN C A rl V I D E O
Solution Overview
Advanced Compression Technology
Thc 4RE system is also thc first in-car video system to use the most advanced video compression
technology available, H.264 Main Profile (MP). The H.264 M1D technology creates fries that are up to
40% smaller than video captured at equivalent qualifies using simpler forms of H.264. At equivalent
video qualities, older MPEG-4 systems create files that are more than 100% larger than H.264MP.
H.264 iXfl? Technology leverages a highly intelligent video compression algorithm to render vidco at
much higher qualiDT using the same data rate. It can also render video at the same quali~ using a
much lower data ratc.
The combination of the multiple resolution recording and the H.264MP technologies make high
definition video an available option to the Department without increasing file sizes, eliminating the
need fbr additional storage beyond what any video server system would require.
Record-After-The-FactTM
The 4RE system was also designed to have a dual drive architecture. The first drive is an 80GB
automotive grade hard drive that is constantly buffering video, even if the system is not actively
recording. The second drive is a removable 16GB USB flash drive. When the 4RE system is
triggered to record, the events are automatically stored on the flash drive as well as the hard drive.
This gives the Department a very secure and redundant wa)' to store video. 4RE's unique dual dtive
architecture makes our patent pending, Record-After-The-Fact feature possible. Most video systems
are able to have pre and post event recording, which adds about 60 to 120 seconds on to the front
or back of a recorded event. Record-After-The Fact however, literally gives the Department thc
abili~ to go back in time to recover video that was not initially recorded. This revolutiona~ feature
has enabled thousands of agencies to avoid countless lawsuits. It has also helped solved hundreds of
criminal cases, including murders and robberies that no other in car video system would have
captured.
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Solution Overview
Breakthrough Wireless Uploading
4RE systcm uploads arc 100% hands free over an 802.11n wireless connection. 802.11n is the most
advanced wireless technology available today. Compared to the earlier 802.11g, 802.11n has up to
five times the performance and nearly double the range. Using an industrial grade 802.1 In wireless
radio system in the car and sophisticated antennas at the agency, the 4RE system is able to achieve
wireless transfer speeds roughly equal to the wired transfer speeds reached by most other digital in
car video systems. The wireless system achieves real-xvorld transfer speeds fast enough to upload
nine hours of video from six vehicles simultaneously in about 300 seconds. When a vehicle is in
range of an access point, the 4ILE system automatically handles eye,thing for the Officer. It locates
the desired wireless network(s), authenticates, and rapidly uploads al/content to the WatchGuard
Evidence Libra~- server. The 4RE system is also able to manage upload interruptions such as drive-
offs.
Secure Manual Transfer Option
Thc dual drive arclfitecture previously explained comes into play if a wireless transfer is not the most
ideal means to move video from the car to the server. If the wireless nctxvork is unavailable or if the
command staff needs immediate access to a critical recording, the removable USB flash drive can be
taken from its secure position behind a locked door on the DVR, and a manual transfer of the video
can take place. The 4RE system provides peace-of-mind by retaining a copy of recordings on its
integrated hard drive. Unlike other systems, you never risk losing important ev/dence during manual
transfers should the flash drivc be lost or destroyed.
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Solution Overview
WATCHGUARD EVIDENCE LIBRARY 2.0
The heart and soul of this solution is the back office software, a back-end server platform which
utilizes sophisticated Microsoft SQL Server 2008 databases. This state of-the art server software
provides advance file management, a graphical search engine, and a feature-rich media player.
WatchGuard Evidence Library 2.0 sets a new standard for back-end capability and ease of use. This
software was not developed by a third part).'. \VatchGuard Video engineers designed this software
from the ground up to have all of thc functionali%T, features, and the customization options
necessary to ensure that laxv enforcement agencies have a useful tool that they can use to protect,
search, copy, and create reports for their video evidence.
Graphical Search Engine
Simple searches are performed live on the Quick Search bar. The Advanced Search function alloxvs
for building and saving complex searches using multiple fields, with both specific values or across
ranges in a graphical environment. For example, a search could easily be created to find any
recordings in thc last 60 days tagged as "Traffic" or "Other", with a radar target speed of 55 MPH
or higher, that occurred within 1.25 miles of a specific GPS location.
Media Player with Timeline Graphing
The built in media player includes a graphical video of thc dynamic metadata. Users can visually spot
when lights, siren, or brakes were activated during the event fimehne or view the patrol speed graph
to quickly find moments of interest. Snapshot and copy/export functions arc built into thc player,
including thc ability to burn DVDs or convert file formats.
Convenient Export Video Player
Evidence Library 2.0 makes it easy to sham video with attorneys and prepare videos for court. An
embedded player can be included during file export which enables any PC to play the video fdes
without the need to install any software on any machine usc to play the video.
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D~ I T A L IN C A R V t E) [ 0
Solution Overview
COMPANY BACKGROUND
Introduction
WatchGuard Video, a privately held lax,,' enforcement technology manufacturer, ',vas founded in
2002 bY Robcrt Vanman, previous o~vner of Applied Concepts (Stalker Radar). Thc primary goal of
\VatchGuard has al~vays been to create innovative mobile video products that arc completely new to
thc industry. The company began full production of its mobile video products in September of
2005, with initial shipments beginning in October 2005. All product manufacturing is done
domestically in the company's modern 65,000 square foot faciliD' located in Allen, Texas.
Contract Risk Aversion - Corporate Stability
WatchGuard Video is the world's largest manufacturcr of in car video systcm for law enforcement,
and our mobile vidco products have become the number one selling digital in car vidco systems in
the United States. This has also made WatchGuard one of the fastest growing mobile video
companies in the industry. \VatchGuard currently has more than 4,000 customers and almost 30,000
fielded systems. We wcrc recently honored as one of the top 100 fastest growing profitable
companies in North Texas.
WatchGuard has moved solidly into the number one market share position for United States sales
for in car video systems. Approximately 1 in 4 la~v enforcement digital in car video systems sold in
the US today are WatchGuard products, and WatchGuard has successfully deployed 8 of the 10
largest digital in-car x4deo programs installed to date (including California Highxvay Patrol and Texas
Department of Public SafeD'). WatchGuard has also just completed its 5~" consecutive year of
growth. Revenues in the year 2009 were up 15% over 2008, and net profit was up by 50%. This is
especially remarkable considering it ~vas during a period xvhere the industry had declined by an
estimated 20(70.
\Ve attribute our success over thc years to our commitment to customer service and innovation.
kVatchGuard continues to gain the trust and confidence of law enfi)rccmcnt agencies throughout thc
country. Last },ear, \VatchGuard had more than 400 new customers decide to implement ()ur video
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D I~ I T AL IN C A R V I D E O
Solution Overview
solutions. Just as important as gaimng new customers, are the relationships wc maintain with our
existing customers. This practice has led to customer loyalu' and repeat purchases. More than 60%
of the in-car video systems we sold in 2010 were sent to exisdng customers.
WatchGuard's commimnent to innovation can be seen in the large investments we make in the
Research and Development of new products. We havc thc largest engineering team in the indusu7,
and have invested over $20 million into the development of digital in-car video systems for law
enforcement. We feel that innovation of qualiD' and technically advanced products is essential to
maintaining our posidon in this fast paced and rapidly evolving industry.
WatchGuard Video produces the most advanced systems, has the most extensive track record of
successful deployments, has earned a reputation for extraordinary customer support, is financially
sound, and is the best positioned company to service your in car video needs today and for many
years into the future.
The Industry's Most Significant Products
The Company is best known for thc WatchGuard DV 1, the world's only real-time Direct to DVD
Video law enforcement in-car video system, which has been the best-selLing digital in-car video
system of all time. In 2010, the company introduced the WatchGuard 4RE HD XXqreless In Car
Video System, the world's first and only tree high definition pohce in-car video system. 41LE is a
revolutionary new system that provides stunning high definition video for all evidentiary recordings,
yet requires less total storage space than conventional systems.
Advanced Engineering
WatchGuard Video employs the industry's largest engineering team and has invested over $20
million specifically into the development of digital in car video systems for law enforcement. The
company's engineering team consists of dozens of top level engineers and programmers, many with
Masters or Ph.D. degrees, who have expertise in advanced electrical and embedded sofV,vare designs.
The company continues to invest more into R&D than any othcr company in this market.
\VatchGuard Video currently has 18 patents pending.
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Solution Overview
Manufactured in the U.S.A.
The company manufactures its products in its 65,000 squa~:e foot, state-o~the art facilJ~- located in
North Texas. This new two story facili~T houses all departments including Engineering,
Manufacturing, Sales, and Customer Service and it includes an impressive training room, customer
installation bay, prisdne production space, and even an employee game room and a fitness center.
Dedicated to Serving
WatchGuard Video is founded on Christian principles and the management staff is encouraged to
manage their teams by modeling servant based leadership. The company places an emphasis on
developing and exhibiting the individual character qualities that are essential for true success, both
personally and professionally. The company also ackno~vledges that by serving God people are
better equipped and empo~vered to serve each other, which ultimately serves customcrs more
effectively. This highly functional culture creates an environment where etnployees are fully engaged
and customers are sen-ed in a manner that insdlls the highest level of trust, loyalt)', and satisfaction.
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CLARITY
WITHOUT
COMPROMISE
WatchGuard® 4RETM HD Technology Makes
High Definition Practical by Eliminating the
Painfu Comprom se Between Video QUality
and File Size
WatchGuard 4RE's removable
memory device. No special
adapters are needed.
MDC INTEGRATION OPTION
While the touch-screen display is the quickest and simplest
way to control the WatchG~ard® 4RETM HD sys~:em, it can also
be integrated into a mobile data computer. The optional
WatchGuard 4RE Windows Application displays video and
24/7 C
$[X- ONTH ONEY' BACK GUARANTEE
WatchGuard Video is so confident that your agency will be satisfied with the
WatchGuard® 4RETM HD Wireless In-Car Camera System; we are extending an
unprecedented six-month money-back guarantee provided our implementation
guidelines are followed.
FACTORY GUARANTEED IMPLEMENTATION GUIDELINES INCLUDE:
WachGuard 4RE In-Car hardware to be installed as recommended
WatchGuard in-car wireless radios and antennas used
WatchGuard generated site survey performed
WatchGuard building antennas used and installed as recommended
WatchGuard recommended and provided server computer(s) and hardware used
On-site software installation and configuration
WatchGuard training for administrators and user trainers provided
Agency controlled V?N access for WatchGuard Customer Service present
OUR PROMISE
We guarantee that the WatchGuard 4RE HD system, when sold as a"Factory
Guaranteed Imptementation;'will work effectively and your agency will be satisfied.
If you find that the WatchGuard 4RE HD system is unable to perform as intended and
our support team cannot resolve the issue, WatchGuard Video will refund your money
within the first six months.
RobertVanman, '