HomeMy WebLinkAboutKronos UpgradeRESOLUTION 2011-172
ADOPTED
DOC ID: 6661
THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2011-172 WAS
ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON
FEBRUARY 15, 2011:
RESOLVED that the Town Board of the Town of Southold hereby authorizes and directs
Supervisor Scott A. Russell to execute the Statement of Work between the Town of
Southold and Kronos in connection with an upgrade to the Kronos Time Management
System, in the amount of $28,858.00 (budget line item H.1680.2.400.100), subject to the
approval of the Town Attorney.
Elizabeth A. Neville
Southold Town Clerk
RESULT: ADOPTED [UNANIMOUS]
MOVER: Louisa P. Evans, Justice
SECONDER: Christopher Talbot, Councilman
AYES: Ruland, Orlando, Talbot, Krupski Jr., Evans, Russell
Statement of Work
For the Upgrade of
Workforce Timekeeper to v6.1
Prepared for Town of Southold
12/10/10
Created: December 6, 2010 Expires: March 6, 2011
Charley Rose TOWN OF SOUTHOLD 6~1 UPGRADE SOW
Prepared By: Filename: CR1206101235 - 012411 R3.docx
Pre-Sales Consultant:
Service Solutions Tcol Name: ESQ Version 6.2.2
Consultant:
Customer may make necessary copies of this document for the sole purpose of facilitating internal evaluation and/or execution of the
proposed project. Other~wse, the document or any part thereof may not be reproduced in any form without the written permission of
Kronos Incorporated. Afl fights reserved. Copyright 2009.
KRONOS'
I EXECUTIVE SUMMARY
2
1.1 DOCUMENT PURPOSE
1.2 PROJECT OVERVIEW
1.3 PROPOSED SOLUTION
1.3.1 TOTAL ESTIMATED INVESTMENT
1.3.2 WORKFORCE TIMEKEEPER
1.4 IMPLEMENTATION APPROACH
1.5 RESOURCE REQUIREMENTS
1.6 APPROVALS
2
2
2
2
3
3
3
4
2 DETAILED PROJECT SCOPE AND ASSUMPTIONS
2.1 ·
2.2
2.3
2.4
2.5
2.6
2.6.1
2.6.2
2.7
2,7,1
2.7.2
2,7,3
2.8
2.8.1
2.9
2.9.1
2.9.2
2.9.3
2.9.4
2.9.5
2.10
CONFIGURATION FACTORS
UPGRADE ASSUMPTIONS
ADDITIONAL ASSUMPTIONS
PRODUCT MAINTENANCE
CUSTOMER ROLES AND RESPONSIBILITIES
EDUCATIONAL SERVICES ESTIMATE
EDUCATIONAL SERVICES SUBSCRIPTION - KNOWLEDGEPASSTM
EDUCATION SUPPORT
REQUIRED TECHNOLOGY ENVIRONMENT
CLIENT PCs
REQUIREMENTS FOR KRONOS GLOBAL SUPPORT ACCESS
WORKFORCE INTEGRATION MANAGER
"READY TO RUN" SERVER
DELL POWEREDGETM SERVERS
MOMENTUMTM ESSENTIALS IMPLEMENTATION
PLAN
ASSESS
SOLUTION BUILD, WORKFORCE TIMEKEEPER UPGRADE
TEST & CERTIFY
DEPLOY & SUPPORT
ENGAGEMENT GUIDELINES
5
5
6
6
7
8
8
9
9
9
10
10
11
11
12
13
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Kronos Confidential ESQ, Version 6.2,2 Page 1 01/24/2011
KRONOS'
1.1 DOCUMENT PURPOSE
Kronos is pleased to be considered a Workfome Management business partner with Town of Southold.
The purpose of this document is to provide an outline of the work required and the professional services
estimated for your Kronos solution.
This document defines Kronos' current understanding of the engagement's objectives, scope,
assumptions, risks and constraints and is based upon information gathered during conversations with
Town of Southold during the sales cycle, with the key assumption that Kronos and Town of Southold will
jointly staff the project team during the project lifecycle.
This Statement of Work provides a documented basis for making future decisions and for confirming or
developing a common understanding of project scope among the stakeholders. Any change to the
assumptions in this document or the discovery of increased complexity during the engagement will be
considered a change in the scope of the professional services, and will be managed through Kronos'
standard Change Control procedures.
For detailed information regarding project scope & assumptions, project complexity and risk areas, please
see the sections of the document after the approval page. Please note that signing the approval section
includes approval of the Detailed Project Scope and Assumptions sections.
1.2 PROJECT OVERVIEW
Kronos Essentials is an innovative program that helps small to mid-sized organizations reap the benefits
of the industry's leading workfome management solution -- Kronos Workforce Central. This tailored
solution of products and services will automate your employee-centric processes without forcing you into a
pre-built, limited application.
The purpose of this document is to estimate the services required for the remote implementation of Kronos
products by Town of Southold. This estimate is based upon the implementation assumptions listed below.
Any change to the assumptions or discovery of increased complexity will be considered a change of
scope.
1.3 PROPOSED SOLUTION
1.3.1 TOTAL ESTIMATED INVESTMENT
Software and Equipment $0
Maintenance $0
Professional Services $18,900
Education $2,470
Ready-to-Run Server{s) $7,488
Estimated Investment For This Implementation $28,858
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KRONOS'
1.3.2 WORKFORCE TIMEKEEPER
Upgrade to Workforce Timekeeper V6.1 54 $9,450
Workfome Integraf~on Manager- Pay Data 15 $2,625
Export
Upgrade Analysis - 1 Workforce Connect 4 $700
Interface
Validate Model 4500 Timekeeper Terminals 7 $1,225
Application Consultant ("READY TO RUN" 4 $700
SERVER")
Education Support 8 St ,400
Next Generation User Interface 12 $2,100
Pay Rule Review 4 $700
Totals 108 $18,900
*The hours estimated will be confirmed when the detailed assessment is completed which could result in
more or less hours.
1.4 IMPLEMENTATION APPROACH
A remote delivery method will be used for this implementation. The benefits of this approach are:
· Minimal impact on your business. Our Momentum methodology speeds adoption and return on
investment with professional services delivered by secure internet access with phone and online
interaction.
· Efficient Implementation process. We won't waste your time with starts and stops. We'll deliver a solid
plan delivered by a seasoned team of experts who get it right the first time.
· A variety of convenient training options to fit any budget - at your desk, at our offices, or at yours.
Note: It is assumed that a high level executive will be assigned as an Executive Sponsor and will remain
engaged during the full lifecycle of the implementation. The Executive Sponsor will secure resources to
support the defined duration of the project, take active part in Project Kick-off and Solution Overview, and
completing Milestone sign-offs. This level of Executive involvement will allow for cost containment
resulting in an increased Return on Investment (ROI) and avoid unnecessary delays.
1.5 RESOURCE REQUIREMENTS
This project involves shared risk by both Kronos and Town of Southold. Kronos' experience has shown
that the project team needs to be aware of their level of involvement in the implementation of the Kronos
solution as the project is being planned. Common risks in any project surround customer resource
availability due to competing priorities from daily tasks and other responsibilities.
In some organizations, the resource available in one organizational role may be able to cover more than
one project role. If any of the customer-specified roles are not available in your organization, please
contact your Kronos representative to explore staff augmentation options. Proper staffing is critical as this
may impact the professional services required, or the implementation approach recommended, to
complete a successful project for your organization
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KRONOS'
1.6 APPROVALS
SUBMITTED AND APPROVED BY KRONOS REMOTE PRACTICE MANAGEMENT
By: _Charley Rose Date:_01/24/11__
This Statement of Work is subject to Town of Southold's agreement with Kronos governing
Professional and Educational Services. By signing below, Town of Southold's authorized
representative agrees to purchase the services described herein.
Very truly yours,
Kronos Incorporated
ACCEPTED AND A~ED
Tow. o, ,,..
By: . ~ ~~- '
Title: ~g~ ~0 ~
Date:
This document or any part thereof may not be reproduced in any form without the written permission of
Kronos Incorporated. All rights reserved. Copyright 2009.
Kronos, the Kronos logo, Kronos Touch ID, Workfome Central are registered trademarks, and Kronos
4500, Kronos 4500 Touch ID, Momentum, Workforce Activities, Workfome Analytics, Workforce Absence
Manager, Workforce Attendance, Workforce Connect, Workforce Device Manager, Workforce Employee,
Workfome HR, Workforce Integration Manager, Workfome Leave, Workforce Manager, Workforce Payroll,
Workfome Record Manager and Workforce Timekeeper are trademarks of Kronos Incorporated or a
related company in the United States.
Microsoft, Windows NT, Windows 2003, Windows 2008 and Windows XP are registered trademarks, and
Windows Vista is a trademark of Microsoft Corporation in the United States and/or other countries.
Kronos Confidential ESQ, Version 6.2.2 Page 4 01/24/2011
KRONOS'
The following solution details have been discovered through analysis with Town of Southold throughout
the Sales Cycle, and form the scope by which this project will be managed. Additional assumptions have
been made where necessary in order to estimate the Professional Services hours and tasks required for
Town of Southold's solution.
Solution analysis and design may be pedormed during the Assess Phase(s) of the project in order for both
parties to mutually agree on the Solution Design. If the solution or assumptions defined in this document
change, Kronos and Town of Southold will review and adjust the project scope and budget accordingly
through standard Kronos change control procedures.
2.1 CONFIGURATION FACTORS
Number of Employees: 250
The Customer's Payroll vendor is: ACS
A Kronos Educational Services Subscription - KnowledgePass will be included. Yes
The "Education Consulting - Upgrade End User Training" option will be included. No
The Customer needs Kronos to provide an upgrade environment via VMWare. No
Kronos will upgrade SQL Server 2000 to SQL Server 2005 or SQL Server 2008. No
The number of existing Model 4500 Timekeeper Terminals to be validated is: 6
The number of Workforce Connect Interfaces to be upgraded is: 1
2.2 UPGRADE ASSUMPTIONS
1. Existing modules and features will be upgraded and tested applicable to the version pumhased,
on one instance of the production environment and one instance of the test environment.
Additional houm are required for upgrade of additional environments and/or multiple refreshed of
the database.
2. Existing configuration will be upgraded applicable to the version purchased. Any changes to Work
Rules/Pay Rules or other configuration are not included in a standard upgrade estimate, however
additional consulting services may be pumhased to perform this, and would be shown later in this
document if included in project scope.
3. Only features listed in the table above are included in this project.
4. The number of Interfaces to be upgraded is listed in the table above. Time has been included to
analyze and determine what would be required to perform the upgrade. Any additional time that
may be required (such as, but not limited to reconfiguration from table base imports to XML) will
be managed through Kronos' standard Change Control procedures.
5. Town of Southold is responsible for reviewing all new functionality of the solution, determining the
impact to their organization and developing and communicating any new workforce management
policies or business procedures to support the Kronos solution.
6. Upgrades to Custom Reports are not included as part of a standard upgrade.
7. Upgrades to Custom Code are not included as part of a standard upgrade.
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KRONOS'
Some older versions of Model 4500 Timekeeper Terminals may need to be upgraded in order to
communicate properly with Workforce Device Manager. This task is to assess the terminals for
proper operation in the new environment. Kronos will update firmware for up to two compatible
Model 4500 Timekeeper Terminals. Kronos will train Town of Southold personnel to update any
additional Terminals.
2.3
ADDITIONAL ASSUMPTIONS
1. The project management estimate is under the assumption of a 6 week project.
Town of
Southold will be billed 2 hours of project management time per week for every week over the 6
weeks.
2. Commitment from Town of Southold upper management is crucial to the success of the project.
Kronos assumes Town of Southold will assign a Project Executive Sponsor. The Executive
Sponsor is responsible for implementing the necessary change management for Town of Southold
to embrace using an automated Workforce Management system and for ensuring the Project
Team is appropriately staffed, made available and is executing their tasks according to the Project
Plan.
3. Town of Southold is responsible for developing their workforoe management policies and for
documenting and disseminating business procedures and policy changes to support the Kronos
system.
4. Town of Southold's information technology support personnel will adhere to the project timeline
and responsibilities.
5. Town of Southold's Project Team will attend appropriate Kronos training prior to participating in
the implementation and properly support the application post-implementation.
6. Town of Southold will use the "Train-the-Trainer" approach to train users in the organization that
have not taken Kronos Instructor-led courses.
7. Town of Southold understands that all Deployment Groups will be rolled out at the same time and
not one Deployment Group at a time.
8. Generic data access profiles will not be included in this implementation. Generic data access
profiles allow you to restrict access to specific pay rule and accrual rule configuration data from
users who create and update these policy rules in different areas of your organization. Generic
Data access profiles are most likely to be used by multinational companies who wish to "hide" one
country's policies and configuration from another country's configuration users. Additional hours
may be required to implement generic data access profiles. If this feature is needed, a separate,
more in-depth discovery will be conducted, and additional hours may be required.
9. Town of Southold will take ownership of the Kronos system during implementation and maintain it
after go-live.
10. Hours have been included to migrate the Workforce Timekeeper application to a new 'Ready-To-
Run' Server.
11. Hours have been included to configure a pay data export interface to ACS. It is assumed Town of
Southold had validated the source data in Workforce Timekeeper and the hours are being
properly calculated prior to interface export. Hours have not been included to reconfigure
Workforce Timekeeper. It is the responsibility of Town of Southold to import the resulting interface
output into the ACS database. If deemed necessary, Town of Southold will provide all necessary
interface file layouts/interface formats. Town of Southold will also be responsible for testing the
interface and sharing the results with Kronos.
2.4 PRODUCT MAINTENANCE
The selected maintenance level is:
Gold
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KRONOS'
Breakdown of support offerings:
7 x 24 Telephone Support X
Senior Specialists X
5 x 12 Telephone Support X
Web-Based Expertise X X
eCase Management X X
Software Assurance X X
2.5 CUSTOMER ROLES AND RESPONSIBILITIES
Based on Kronos implementation experience, the following roles are critical for the successful
implementation of the Kronos system:
Executive Sponsor Experienced in leading organizations through change and developing
Ability to commit time to be engaged prior to starting the project and must
remain committed during the full lifecycle of the implementation.
Ability to take part in Kick-off and Solution Overview and eMJlestone sign-
offs.
Project Manager Experienced Project Manager with successful track record.
Payroll Supervisor Complete comprehension of your time, attendance, and payroll policies.
Strong oral and written skills.
Human Resources Manager Complete comprehension of your time, attendance, accrual and payroll
policies. Strong oral and written skills.
Database Administrator Experienced with backup and recovery plan creation and implementation
of database engine.
Network Administrator Complete knowledge of the organization's network, future plans, and
outstanding issues or problems. Technical knowledge of network
connectivity, and strong network troubleshooting skills.
System Administrator Experienced System Administrator with two years of experience.
Desktop Services Administrator Knowledgeable Desktop Administrator.
Help Desk Knowledgeable in Windows and Intel based applications
Web Master Knowledgeable in Apache, Sun ONE, or Microsoft Internet Information
Town of Southold understands and agrees that unqualified or unavailable staff will delay the
implementation of the Kronos system and may require Town of Southold to purchase additional Services
from Kronos. If any of the above positions are not available in your organization, please contact your
Kronos representative for staff augmentation options or a third-party vendor.
Town of Southold Time Requirements: Kronos estimates Town of Southold resources will be required
to spend at least two times that of Kronos resources.
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2.6 EDUCATIONAL SERVICES ESTIMATE
Kronos Educational Services offers a full schedule of classes in the virtual classroom to give guided
instruction on how to best utilize the software. More advanced and technical courses are offered in the
traditional classroom at locations across the country. Tailored, private courses are also available as
customer exclusive events. All Kronos courses are designed with extensive hands-on practice exercises
to reinforce new skills and concepts. For complete course descriptions, objectives, and pre-requisite
information, please see the Kronos Education Catalog that your Kronos salesperson will provide, or visit
www.kronos.com/sucDort/education.htm.
Training points allow you to plan and budget training for your organization, yet give you flexibility to select
specific courses to meet your implementation and continuing education needs. Training points can be
used toward instructor-led training in the virtual classroom, in the traditional classroom, and for customer
exclusive training. Pricing for public classes, both virtual and in a Kronos classroom, is based on one
student per paid seat. Pricing for each private event is based on a daily rate for the number of planned
attendees. If additional students attend training, additional fees may be incurred.
Kronos recommends the best practice of having at least two individuals from your organization receive
training on the Kronos solution. Selecting one primary and one backup resource from within your
functional and technical teams ensures adequate coverage in the event of an urgent change or support
request or employee turnover.
2.6. I EDUCATIONAL SERVICES SUBSCRIPTION ~ KNOWLEDGEPASSTM
KnowledgePass is an online educational portal that provides 24/7 anytime-anywhere access to in-depth training
content to help your employees maximize productivity and achieve their goals: from implementation to
optimization. Gain instant access to helpful tutorials, job aids, in-depth, hands on tools, webinars, and
educational documents to help your team succeed. Use KnowledgePass to:
· Prepare for, practice and reinforce what you learned during implementation training
· Prepare your end users for the deployment of your Kronos solution
· Train newhires
· Reinforce and refresh skills
KnowledgePass offers the convenience of online learning with the cost savings of a subscription service and
unlimited access to all components and content included in KnowledgePass, including:
· Interactive hands-on simulations: to refresh your skills and reinforce those that you learned in your
Kronos classes
· Sandbox: to practice on a live system what you learned during your implementation classes and to
test drive new features
· Tutorials:to onboard new users
· Job aids: to quickly reference when performing common tasks
· Step/Action Tables: to provide you extra support when performing your tasks
· Concepts: to learn or review key Kronos product concepts
· Training kits: to tailor your own end user training
· Ask-the-instructor: to connect with one of our expert Kronos instructors
· Business Professional References (Books24X7): to stay current on topics impacting workfome
managers
KnowledgePass offers tools for end users to easily build the learning path that meets their needs. Training
managers can use the KnowledgePass tools to define learning paths for their end users and track their
progress. And, you can manage your users' profiles, adding and modifying them as you need.
The following courses with a recommended number of students (where applicable) per course are
included.
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KRONOS®
PROJECT TEAM TRAINING,
Workforce Timekeeper Upgrade To
V6.1
KPASS Preparing to Upgrade te WFC 6.1 0 $0 $0 OnDemand
SUBSCRIPTI (included in KPASS, unlimited
ON participants)
KPASS Workforce Timekeeper 4.x/5.0/5/1 0 $0 $0 OnDemand
SUBSCRIPTI to 6.1 New Features Overview
ON (included in KPASS, unlimited
participants)
KPASS WTK 6.1 New Features Overview- 0 $0 $0 OnDemand
SUBSCRIPTI Managers (included in KPASS,
ON unlimited participants)
KPASS WTK 6.1 New Features Overview- 0 $0 $0 OnDemand
SUBSCRIPTI Employees (included in KPASS,
ON unlimited participants)
KPASS WTK 6.1 New Features Overview- 0 $0 $0 OnDemand
SUBSCRIPTI Administrators (included in KPASS,
ON unlimited participants)
8602748-001 Kronos Educational Services I $899 $899 OnDemand
Subscription - KnowledgePass
TRAINPTS WIM 6.1 Upgrading from Connect 2 $500 $1,000 Virtual
6.0 to WIM 6.1
Total Points Net Price
Training Points 1,000 $910
Educational Services Products $1,560
The total price of the Education Services package is: I
$2,470
2,6.2 EDUCATION SUPPORT
Educational services for your Kronos solution are targeted to two different audiences; the project team and
the end users. The training courses noted above typically target the project team members.
Hours have been included to provide guidance to the customer in support of their use of the
KnowledgePass content for training their end users.
2,7 REQUIRED TECHNOLOGY ENVIRONMENT
2.7.1 CLIENTPCS
Employees and Managers can access Workforce Central using Java based or HTML clients - in this case
the Web Browser provides the interface to the Workforce Timekeeper application. Both HTML-based and
Java-based workstations can access the application, in either secure or non-secure mode. Each Web
Client Workstation must have a supported browser installed.
Intel-based Web Client Workstations:
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KRONOS®
· Microsoft Internet Explorer version 6.0 SP2; Microsoft Internet Explorer version 7.0.
· Mozilla Firefox V3.0+.
For Java-based workstations, the application requires a Java Runtime Environment. JRE 1.6.0_7 is
shipped with the system.
Workforce Timekeeper V6.1 requires Cookies to be enabled and Active-X controls must be permitted.
Adobe Acrobat 6.0 or greater is required to view reports created by Workforce Central.
NOTE: Not all Operating Systems, Application Server software, web browsers, etc., are supported for all
Workforce Central products and features. Please contact your Kronos technical representative for
detailed information.
The minimum configuration requirements are:
Operating System Windows 2003 Server SP2 (32-bit)
Windows 2008 Server (32-bit)
Windows XP
Windows Vista
CPU Intel-based Pentium III 1 GHz or greater
RAM 512 MB or greater for Windows 2003 Server, Windows 2008 Server or Windows XP
1 GB or greater for Windows Vista
Cache 256K B/I..2 recommended
Hard Disk Space 100 GB
Display 1,024 x 768 with 256 Color recommended
800 x 600 with 256 Colors is supported using scroll bars
Network Protocol H'~FP
LAN Connection: Gigabit network recommended
Network Bandwidth
WAN Connection: Fractional T1 or TI-T3
2.7.2 REQUIREMENTS FOR KRONOS GLOBAL SUPPORT ACCESS
Expertcity Desktop Streaming is the remote access method used to support our customers. Desktop
Streaming allows Technical Support representatives to remotely identify and solve users' problems as a
real time tool. There is no installation required at the customer site. Some of the advantages are screen-
sharing, online management, report retrieval, and user interaction.
2,7.3 WORKFORCE INTEGRA TION MANAGER
Workforce Integration Manager is an easy-to-use, flexible data integration tool that efficiently interfaces
Kronos product suites with other critical business applications. Integration Designer is the client
component. Recommended configuration for Integration Designer workstations is:
Operating System Windows 2000 Professional (SP2)
Windows 2000 Server (SP2
Windows XP
Windows Vista
Windows 2003 Server (32-bit) (SP2)
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KRONOS'
Windows 2008 Server (32-bit)
CPU Intel-based Pentium III 1.0 GHz or belter
RAM 256 MB or greater for Windows 2003 Server, Windows 2008 Server or Windows XP
512 MB or greater for Windows Vista
Display Minimum 800x600; 1024x768 recommended
2.8 "READY TO RUN" SERVER
Kronos' "Ready to Run" server bundle program supplies customers with a powedul combination of
hardware, software and service. This combination provides the customer with several benefits including a
lower implementation investment, shorter overall implementation, confidence, pedormance and reliability
as well as ongoing support.
I Dell PowerEdge R710 1-Proc Rack Server With WTK V6.1 $5,100
Microsoft SQL Server 1 Processor License $1,990
DVD Kit for Microsoft SQL Server 2008 $0
Subtotal $7,090
0% Discount $0
Microsoft SQL Server - Software Assurance (annual) $398
Extended Services Program (annual) $0
Server Bundle Total $7,488
2,8.1 DELL POWEREDGETM SERVERS
Dell PowerEdgeTM servers help simplify operations, optimize solutions and sustain value. Dell PowerEdge
servers from Kronos include 3 years of Dell ProSupport: 4 Hour 7x24 Onsite Service with Emergency
Dispatch. Dell provides full hardware warranty and support.
Specifications
(Monitor, keyboard, mouse and tape backup.are NOT included)
Sizing Single processor - up to 1,250 Employees, Single processor o up to 1,250 Employees,
125 Managers and 25 Model 4500 125 Managers and 25 Model 4500
Timekeeper Terminals Timekeeper Terminals
Dual processor - One or more for Dual processor - One or more for
organizations with over 1,250 Employees, organizations with over 1,250 Employees,
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KRONOS'
125 Managers or 25 Model 4500 125 Managers or 25 Model 4500 Timekeeper
q3mekeeper Terminals Terminals
Processor E5520 Xeon Processor, 2.26GHz 8M Cache, E5520 Xeon Processor, 2.26GHz 8M Cache,
5.86 GT/s QPI, TurboHT 5.86 GT/s QPI, TurboHT
2nd Processor Single or dual - see Sizing above. Single or dual - see Sizing above.
Memory 4GB, 1066MHz 4GB, 1066MHz
Hard Drive 3 x 300GB 15K RPM Serial-Attach SCSl 3.5" 3 x 300GB 15K RPM Serial-Attach SCSI 3.5"
Hot Plug Hard Drive Hot Plug Hard Drive
Hard Drive PERC 6/i SAS RAiD Controller 2x4 PERC 6/i SAS RAID Controller 2x4
Controller Connectors, Internal, PCle256MB Cache Connectors, Internal, PCle256MB Cache
NIC Embedded Broadcom, GB Ethernet NICS Embedded Broadcom, GB Ethernet NICS
with TOE with TOE
DVD-ROM Drive DVD-ROM, SATA, Internal DVD-ROM, SATA, Internal
Rails No Sliding Ready Rails w/Cable Management
Arm
Operating System Windows Server 2008 Standard Edition, 5 Windows Server 2008 Standard Edition, 5
CALs CALs
Web Server IlS IlS
Database Microsoft SQL Server 2008; Standard Microsoft SQL Server 2008; Standard Edition
Edition processor license processor license
RAID5 Yes Yes
Hot Swap HDD Ye~ Yes
Redundant Yes Yes
"Energy Smart"
Power Supply
Kronos Applications
Workfome Timekeeper
Workforce Accruals
Workforce Process Designer
Workforce Integration Manager
Workfome Device Manager
NOTE: SSRS and Workfome Worksheet are not available with Ready-to-Run servers.
2.9 MOMENTUMTM ESSENTIALS IMPLEMENTATION
Our proven Momentum EssentialsTM implementation methodology provides a structured and phased
approach. The implementation is performed using a combination of coordinated remote and on-site
Kronos resources.
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Our Workforce Management professionals guide your team through our efficient and proven process by
providing assistance during the following project phases:
2.9.1 PLAN
Kronos project management support is provided by a Project Manager (KPM). The KPM assists the Customer to
prepare for the implementation, establish project success criteria, and plan the project scope, schedule, and
guidelines. Complete Customer readiness for the implementation of all products pumhased is the goal of the Plan
phase of the project. Project support continues for the duration of the project.
Project Support Services - The Customer Project Manager serves as the primary lead role for the
implementation. The Kmnos Project Manager acts as a support role to the Customer implementation team
and Kronos implementation team. The Kmnos Project Manager will address customer requests related to
3rojcct tamplatas, developed specifically for the Customer to take ownership of the project management activities.
The Kmnos Project Manager will be the central point of contact for scheduling Kronos resoumes, schedulir~l
Customer team training, and managing the submission and execution of change requests.
Kronos Responsibilities Customer Responsibilities
Review and scheduling of activities and responsible Participate in planning process with Kronos KPM.
resources.
Milestone- Customer Assessment Readiness Customer Assessment Readiness Milestone indicates
Customer has completed all readiness items as identified,
understands and accepts the project criteria, scope,
schedule, and guidelines. The Customer understands
and agrees that any Customer project delays, including
those affected by unqualified or unavailable staff, will
delay the implementation and may require the purchase of
additional services from Kronos.
Sign-off on Customer Assessment Readiness
Milestone.
ASSESS
Kronos assists the Customer to ensure all applicable survey, data, and requirements documents for the product(s)
are understood and completed.
Kronos Responsibilities Customer Responsibilities
Conduct Technical Assessment Review - confirm Complete Kronos Virtual Classroom training.
installation readiness. Complete Computer Based Tutorials.
Conduct Solution Design discussions. Participate in Technical Assessment Review - ensure that
the Kronos infrastructure will meet the system needs and
Provide Solution Design: supported platforms outlined in the Hardware
· Product Recommendations Report.
· Interface (if applicable) Participate in Solution Design discussions.
· Custom (if applicable) Approve Solution Design provided for:
WTK 4.X or $.0 w/Group Schedules: · Product
· Interface (if applicable)
Review the group schedule functionality introduced in
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KRONOS'
Workfome Timekeeper 5.1 to determine the impact · Custom (if applicable)
and communication plan to the user community. Define any custom reporting requirements.
Determine Testing strategy/plan
Determine Education Strategy.
EMilestone-Solution Design. The Solution Design EMilestone indicates customer
understands and has completed all documents required
for configuration of the preduct(s).
Sign-off on Solution Design EMilestone.
2.9.3 SOLUTION BUILD, WORKFORCE TIMEKEEPER UPGRADE
Kronos builds the solution according to the Product Design.
Kronos Responsibilities Customer Responsibilities
Production Environment
Install software upgrade and upgrade database to V6.1.
This includes all installed ancillaries.
Configure those elements of Workfome Timekeeper
V6.1 that are required (up to 5 Genies, up to 5 Profiles,
etc.).
Perform applicable Kronos Unit Testing.
Test Environment
Validate integrity of current database.
Install software upgrade and upgrade database to V6.1.
Configure those elements of Workfome Timekeeper
V6.1 that are required (up to 5 Genies, up to 5 Profiles,
etc.).
Review upgraded system to ensure the test
environment is read for Customer testing.
Provide Customer an estimate for the Workforce
Connect upgrade(s) based on the result of the above.
Upon receipt of appropriate Change Order (if required),
install Integration Designer on the appropriate PCs, and
upgrade existing interfaces to Workforce integration
Manager.
Production and Test Environments
Ensure the production system has been backed up
before the upgrade commences.
Provide Kronos immediate access to the appropriate
technical resources during the Solution Build.
Complete any remaining configuration tasks and Icad
any required data.
Provide access and security to the applicable network
and servers.
Update terminals with appropriate flashes and boot
proms if applicable, or contract for Krenos to do this. If
Kronos Series 400 Terminals are being used, ensure
that the Terminals meet the minimum requirements for
your upgrade. You may be required to upgrade the
Terminals' operating system and/or PROM at additional
investment.
Dedicate or make available on an as-needed basis,
appropriate resources to assist the Kronos AC with the
completion of the Interface Analysis Report for all
required interfaces.
Provide Kronos a Change Order based on the Kronos
estimate for the Solution Build of all required interfaces.
Dedicate or make available on an as-needed basis,
appropriate resources and system access during the
upgrade, if required.
2.9.4 TEST & CERTIFY
! Kronos supports Customer project team testing to the Product Design, resolves all cdtical open issues, and plans
deployment.
Kronos Responsibilities Customer Responsibilities
Support Customer testing efforts; Unit, Integration and
Operational.
Verify product(s) is configured as per the Solution
Design documentation (product, interface and custom
design documents).
For Payroll Implementations:
· Provide Payroll parallel support through two
payroll parallels. Note: The Kronos Consultant
Finalize Test Plan to support Unit, Integration and
Operational Testing.
Complete test case scenarios in the Solution Validation
Workbook.
Dedicate or make available on an as-needed basis,
appropriate resources to test the product(s), ensuring
representatives from all affected user communities
participate in the test.
Kronos Confidential ESQ, Version 6.2.2 Page 14 01/24/2011
KRONOS'
will assist the customer remotely.
· Verify communication and' integration
capability of product(s).
· Make configuration changes as requested.
· Verify configuration changes.
Schedule and Conduct Solution Acceptance Review.
EMilestone - Solution Acceptance.
Coordinate testing with other vendors, such as inteHace
testing with Medica{, Dental, Life Insurance providers;
Verifying check format and direct deposit file with your
Bank; and if applicable, test & validate the data transfer
from Kronos to Ceridian.
Utilize the Solution Validation Workbook for HR and
Payroll unit and parallel testing. Maintain the workbook
as needed until testing is complete.
Wdte operational procedures and train user as needed
for a successful deployment.
At the conclusion of the second payroll parallel test, the
customer will run additional parallel tests on their own
from time import through printing checks, interfacing
G/L, verify W-2's from YTD balance data conversion,
etc.
Document any request for changes.
Test any changes requested.
Attend Solution Acceptance Review.
The Solution Acceptance eMilestone indicates the
Kmnos product(s) has been installed and configured in
compliance with the Solution Design documents.
Sign-off on System Solution Acceptance Milestone.
2.9.5 DEPLOY & SUPPORT
Kronos helps the customer transition from a project oriented, pre-production environment to a successful and live
production operation supported by Kronos Global Support.
Kronos Responsibilities Customer Responsibilities
Review Deployment Readiness Checklist with the
customer.
Review Go-live procedures.
Kronos personnel are available via telephone for switch
to production system (if applicable) and Go-Live.
Note: Your Kronos field consultant will provide support
through the customer's first two (2) production payrolls.
After that milestone has been achieved, the customer
will be transitioned from the field consulting team to
Kronos Global Support (KGS).
Schedule and conduct Production Review call.
Make and verify necessary configuration changes per
approved change order(s).
Schedule Customer Care call and complete transition to
Post Implementation Support team.
EMilestone - Production.
Complete Deployment Readiness activities.
Dedicate or make available on an as-needed basis,
appropriate resoumes to be responsible for switch to
production system (if applicable) and Go-Live.
Review data for accuracy, if applicable.
The eProduction Milestone indicates the Kmnce
product(s) included in a project phase has been
successfully moved into a production environment and
is working according to the Solution Design. The
implementation project for the applicable product(s) is
considered complete and the customer has been
transitioned to Kranos Global Support.
Complete Production Review call and Sign-off on
Production Milestone.
Participate in Customer Care call.
2.10 ENGAGEMENT GUIDELINES
For information related to Kronos' Engagement Guidelines, please point your browser to:
http://www.kronos.com/SuppoWProfessionalServicesEnqaqementPolicies.htm for information relating to:
· Professional Services and Educational Services Policies
o Cancellation Policies
Kronos Confidential ESQ, Version 6.2.2 Page 15 01/24/2011
~ KRONOS'
o Change Order Process
o Travel
Kronos Confidential ESQ, Version 6.2.2 Page 16 01/24/2011
KRONOS
Quote~: 236085 - 1
Expires: 02-APR-2011
Prepared By: Gendmn, Angela Marie.
ORDER FORM
Order Type: Upgrade US
Date: 25-JAN-2011
Page: 1/7
Bill To: TOWN OF SOUTHOLD
PO BOX 1179
SOUTHOLD
NY 11971
United States
Ship To: Attn:LLOYD REISENBERG
TOWN OF SOUTHOLD
53095 MAIN RD
SOUTHOLD
NY 11971
United States
Solution ID: 6009716 Contact: LLOYD REISENBERG
Email: Iloyd,reise nberg@town.southold.ny.us
PaymentTerms: N30 FOB: Shipping Point
Currency: USD Ship Method:
Customer PO Number: Freight Term: Prepay & Add
Order Notes:
Customer acknowledges that the Software licenses specified on this Order Form are being purchased in connection with the Dell ISG Odginal Equipment
Manufacturer Program (the "Program") and therefore are subject to the additional terms and conditions located at:
http://~vww.kronos.com/Legal/SupplementalTerms.aspx
Your Kronos solution includes:
SOFTWARE
Itll
k4S SQL SERVER,1 PROCESSOR,DELL 2510
¢VORKFORCE INTEGRATION MANAGER V6
Tota Pr ce
$1,990,00
*Includes applicable software media
EQUIPMENT
IDELL POWEREDGE R710 1-PROC RACK SERVER WITH WTK V6.1,US
SUPPORT SERVICES
3OLD SUPPORT SOFTWARE ASSURANCE
.~OLD SUPPORT SERVICE
Total Price
$5,100.00I
SS,lOO.OOj
1 YR $398.00J
1 YR $0.00
Total Price $398.00
*Support values listed above are total for all applicable products in each section of this Order Form
QUOTE SUMMARY
Kronos J~me &Attendance · Scheduling · Absence Management · HR & Payroll · Hiring · LaborAnalytics
Kronos Incorporated 297 Billedca Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www. kronos.com
KRONOS ,/
Quote~: 236085 - 1
Page: 2/7
Signature:
Name:
Title: .~'L~.~2.~-f'- C2~..~0 ~"
Kronos Incorporated
Signature:
Name:
Title:
Effective Date: / _.,.~"~_~_"~--I [ Effective Date:
Invoice amount will reflect deposit received. All professional services are billed as delivered with a payment term of Net Upon Receipt. Unless otherwise
indicated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT
TO APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONL Y AN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY
CUSTOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss~ Enterpdse Middleware components embedded in the Software are subject to the
End User License Agreement found at http://www, redhat, com/licenses/jboss_eula.htmL Shipping and handling charges will be reflected on the final invoice.
Kronos I Time &Attendance · Scheduling · Absence Management · HR & Payroll Hiring · LaborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www. kronos.com
Page 1 of 2
DELL
Date: 1126/11 9:01:47 AM
QUO TA TION
QUOTE #: 57242971
Customer #:
Contract #:
CustomerAgreement #:
Quote Date:
Customer Name:
4136135
47ABU
PT64100
1/26/11
TOWN OF SOUTHOLD
TOTAL QUOTE AMOUNT: $6,000.78
Product Subtotal: $6,000.78
Tax: $0.00
Shipping & Handling: $0.00
Shipping Method: Ground Total Number of System Groups: I
GROUP: 1 I QUANTITY: 1 SYSTEM PRICE: $6,000.781 GROUP TOTAL:
$6,000.78
Base Unit: PE R710 with Chassis for Up to 6, 3.$4nch Hard DHves (224-8462)
Processor: PowerEdge R710 Shipping (330-4124)
Memory: 4GB Memoly (4xlGB), 1333MHz Single Ranked UDIMMs for 2 Processors, Advanced ECC (317.
9987)
Monitor: Embedded Broadcom, GB Ethernet NICS with TOE and ISCSI Offload Enabled (430-2970)
Monitor: Embedded Broadcom, GB Ethernet NICS with TOE (430-1764)
; Video Card: Intel XeonE5620 2AGhz, 12M Cache,Turbo, HT, 1066MHz Max Mom (317-4112)
Video Memory: Intel Xeon E6620 2.4Ghz, 12M Cache,Turbo, HT, 1066MHz Max Mom (317-4124)
Video Memory: PowerEdge R'/'10 Heat Sinks for 2 Processors (317-1213)
Hard Drive: 300OB 15K RPM SA SCSI 6Gbpe 3.$1n Hotplug Hard Drive (342-2078)
PERC 61i SAS RAID Controller 2x4 Connectors, Internal, PCle256MB Cache, x6 Chassis (341 -
Hard Drive Controller:
9152)
Floppy Disk Drive: Power Saving BIOS Setting (330-3491)
Operating System: No Operating System (420-8320)
Modem: IDRAC6 Express (467-8649)
CD-ROM or DVD-ROM Drive: DVD ROM, SATA, INTERNAL (313-9092)
Sound Card: Bezel (313-7517)
Speakers: Riser with 2 PCle x8 + 2 PCle x4 Slot (320-7886)
Documentation Diskette: Dell Management Console (330-5280)
Documentation Diskette: Electronic System Documentation and OpenManage DVD Kit (330-3485)
Additional Storage Products: 3000B 15K RPM SA SCSI 6Gbps 3.$1n Hotplug Hard Drive (342-2078)
Feature RAID 5 for HT00 or PERC 6/I Controllers (341-8700)
Feature Sliding Reedy Rails With CabisMansgement Arm (330-3477)
Service: Thank you choosing Dell ProSuppo~ For tach support, vlelt http:llsupport, deli.com/ProSupport
or call t-800-8 (989-3439)
Service: Mission Critical Package: 4-Hour 7x24 On-Site Service with Emergency Dispatch, 2 Year
Extended (992-8162)
Service: ProSupport: 7x24 HW I SW Tach Support and Assistance, 3 Year (992-8352)
Service: Mission Critical Package: 4-Hour 7](24 On-Site Service with Emergency Dispatch, Initial Year
(993-2200)
Service: Dell Hardware Limited Warranty Plus On Site Service Initial Year (993-8447)
file://C:\Users\lloydr. TOWN~AppData\Local\Microsofi\Windows\Temporary Intemet File... 1/31/2011
Page 2 of 2
Service: Dell Hardware Limited Warranty Extended Year (993-8458)
Service: MISSION CRITICAL PACKAGE: Enhanced Services. 3 Year (993-8518)
Extended Service: Dell Proactive Systems Management - visit www. delkcomaaroactive to configure your service
(909-8269)
Installation: On-Site Installation Declined (900-8997)
Mlsc: Energy Smart Power Supply Redundant, $70W (330-3474)
Miac: 300GB 15K RPM SA SCSI 6Gbpa 3.$in Hotplug Hard Drive (342.2078)
Mlac: Power Cord, NEMA 5-15P to C13, 1 $ amp, wall plug, 10 feat 13 meter (310-8509)
Mlsc: Power Cord, NEMA 5-15P to C13, 15 amp, wall plug, 10 feet 13 meter (310-8509)
SALES REP: MIKE MAZZARELLA
Email Address: Mike_Mazzarella@Dell.com
PHONE: 1888-977-3355
Phone Ext: 87952
Please review this quote carefully. If complete and accurate, you may place your order online at
www.dell.comlqto (use quote number above). POs and payments should be made to
Dell Marketing L.P.
If you do not have a separate agreement with Dell that applies to your order, please refer to
www.dell.com/terms as follows:
If pumhasing for your internal use, your order will be subject to Dell's Terms and Conditions of
Sale-Direct including Dell's U.S. Return Policy, at www.dell.com/returnpolicy~otak If purchasing
for resale, your order will be subject to Dell's Terms and Condition of Sale for Persons or Entities
Purchasing to Resell, and other terms of Dell's PartnerDirect program at www.dell.com/partner.
If your order includes services, visit www.dell.com/servicecontracts for service descriptions
and terms.
Quote information is valid for U.S. customers and U.S. addresses only, and is subject to change.
Sales tax on products shipped is based on "Ship To" address, and for downloads is based on
"Bill To" address. Please indicate any tax-exempt status on your PO, and fax your exemption
certificate, with seller listed as Dell Marketing L.P, to DeWs Tax Department at 800-433-9023.
Please include your Customer Number.
For certain products shipped to end-users in California, a State Environmental Fee will be applied.
For Asset Recovery/Recycling Services, visit www.dell.com/assetrecovery.
file://C:\Users\lloydr. TOWN~AppData\Local\Microsoft\Windows\Temporary Internet File... 1/31/2011
KRONOS /
Quoteg: 236085- 1 Page: 3/7
KRONOS SALES, SOFTWARE LICENSE AND SERVICES AGREEMENT Rev KR-102509.2
Customer and Kronos agree that the terms and conditions set forth in this Agreement shall apply to all Kmnos Equipment. Software. ProfessionaI and Educational
Services. Support, and such other IQonos offerings, as specified on an order form (an 'Order Form") signed by the parties which expressly references this Agreement
(or is signed contemporaneously hereto).
Kronos and Customer hereby agree that the terms and coodtiians of this Agreement apply to any Order Form executed by Kronos and Customer which expressly
references this Agreement (including any Order Form signed contemporaneously with this Agreement regardless of the appearance of any express reference to tiffs
Agreement), Either par~ may terminate this Agreement upon thirty (30) days prior written notice to the other party, provided however that any Order Form signed
by the pe~es prior to the effective date of such termination shall remain in effect unless otherwise specifically terminated in accordance with the terms of tiffs
Agreement. Kronos may require addtilonal terms and conditions for the sale or license of products or services not contemplated by this Agreement (including
without limitation those that may be related In international services) provided thai no such additional terms and conditions shall be binding upon Customer without
Customer's prior written consent. Notwithstanding, Kronos will not be obligated to accept or approve an order for any products or services for which such addllinnal
terms and conditions are required. All orders are subject to the approval of Kronos' corporate offlce in Cbelmsford. Massachusetts. This Agreement and the Order
Form shall supemede the pre-printed terms of any Customer purchase order or other Customer ordering document, and no such Customer pre-printed terms shall
apply to the items ordered.
1. PAYMENT AND DELIVERY
Unless otherwise set forth in this Agreement, payment terms are indicated on the Order Form or other contemporaneous ordering document containing
product-specific payment terms signed by the parties. Delivery terms are as stated on the Order Form ("Delivery"). Kronos will invoice Customer for products upon
Delivery. Unlass ot he,wise set forth on the Order Form. Professional and Educational Services are provided on a time and materials basts, invoiced monthly as
rendered. Customer agrees to pay all applicable taxes lavied or based on the products, services or other charges hereunder, including state and local sales and excise
~axes, and any taxes or amount in lieu thereof paid or payable hy Kronos, exclusive of taxes based on net income. Customer agrees to pay a late charge of one percent
(1%) per month, (but not in excess of the rate allowed by law), on any overdue amounts not the subject of a gcod faith dispute. If full payment is not made within 90
days of final payment due date, Customer is responsible for ail expenses, including legal fee~, incurred by Kronos for collection.
2. GENERAL LICENSE TERMS
Kronos owns or has the right to license the Software. The Software and Software documentation are confidential and may not be disclosed to a third party without
Kronos' written consent. The Software contains proprietary trade secret technology. Unauthorized use and copying of such Software ts prohibited by law, including
United States and foreign copyright law. The price Customer pays for a copy of the Sofhvare constitutes a license fee that entitles Customer to use the Software as set
forth below, Kronos grants to Customer a non-exclusive, nontransferable, perpetual (except as provided herein) license to use the Software. This license may he
terminated by Kronos by written notice to Customer upon any material breach of this Agreement by Customer which remains uncured for a period of thirty (30) days
after such written notice from Kronos. Upon such termination of this license by Kronos, Customer will have no further right to use the Software and will return the
Software media to Kronos and destroy all copies of the Software (and related documentation) in Customer's possession or control. This license is subject to all of the
terms of this Agreement.
3 FEE BASED LIMITATIONS
Cuslomer recognizes and ag~es that the license to use the Software Is gmlled, based upon the amount of the license fee paid by Customer, Limitations, which are set
forth on the Order Form, may include the number of employees, simultaneous or active users, Software product modules, Software features, computer model and
serial number and partition, and/or the number of telephone lines or terminals to wiffch the Software is permitted to be connected. Customer agrees to: i) use the
Software only for the number of employees, simuliane~us or active use~. computer model, partition and serial number, and/or terminals permitted by the applicable
license fee; il) use only the product modules and/or features permitted by the applicable license fees: and iii) use the Software only in suppor~ of Customer's own
business. Customer agrees not in Increase the number of employees, simultaneous or active users, partitions, terminals, products modules, features, or to upgrade the
model, as applicable, unless and until Customer pays the applicable fee for such increase/upgrade. Customer may not relicense or sublicense lhe Software to, or
othe~nvise permit use of the Software (including timesharing or nehvorking use) by any third parbj. Customer may not provide service bureau or other data processing
services that make use of the Software without the express prior written consent of Kronor.
4. OBJECT CODE ONLY
Customer may use the computer programs included in the Software (the "Programs") in object code form only, and shall not reverse compile, disassemiffe or
otherwise convert the Programs into uncompiled or unassemiffed code.
5. PERMITTED COPIES
Customer may copy the Programs aa reasonably necessary to load and execute the Programs and for backup and disaster recovery and testing purposes only, except
for additional copies of the Teletime Software and the Kronos iSeries (winch must be licensed separately). Ali copies of the Programs or any part thereof, whether in
printed or maciffne readable form and whether on storage media or otherwise, are subject to all the terms of this license, and all copies of the Programs or any part of
the Programs shall include the copyright and proprietary rig, his notices contained in the Programs as delivered to the Customer.
$. UPDATES
In the event that Krono~ supplies Service Packs, Point Releases and Major Releases (including laglslative updates if available) of the Software (collectively referred
to as "Updates"), such Updates shall be part of the Sof~vare and the provisions of this Ilcense shall apply to such Updates and to the Software as modified thereby.
7. EXPORT
Customer acknowledges that the Software may be res~tcted by the United States Government or by the county in which the Software Is installed from export to
certain countries and certain organizations and individuals, and agrees to comply with such laws. Customer agrees to comply with all applicable laws of all of the
countries In which the Software may be used by Customer and shall indemnify Kronos for any noncompliance which results in damages or liability for Kronos.
Customer's obligations hereunder shall survive the termination or expiration of this Ag~ement. Customer must obtain Krnnos' prior written consent before exporting
the Software.
Kronos I Time &Attendance Scheduling · Absence Management · HR & Payroll · Hiring · LaborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www. kronos.com
O ONOS2'
Quote~: 236085- 1 Page: 4/7
8. FIRMWARE
Customer may not download firmware updates for the Kronos Equipment unless Customer is maintaining such Equipment under a support plan with Kronos. Kronos
shag have the right to audit Customer's Kronos Equipment to determine if Customer has downloaded any firmware to which Customer is not entitled. If such audit
reveals that Customer has downloaded tlrmware for the Kronos Equipment to which Customer is not entitled, Customer shall be responsible to pay Kmnos for such
updated firmware in accordance with Kronos' then-current support policies,
9, TRAINING POINTS
Customer agrees to purchase the quantity of Kronos ~training points" indicated on the Order Form at the rate quoted (the "Training Points"). Purchased Training
Points may he redeemed for an equivalent value of instructor-led training sessions offered by Kronos. Available instructor-led sessions are listed at
intp://customerKronos.com and each session has the Training Points value indicated. Training Points may be redeemed at any lime within 12 months of the date of
the applicable Order Form. at which ttme they shall expire. Training Points may not be exchanged for other Kronos products and/or services. Kronos will Invoice
Customer for the Training Points identified in the Order Form upon execution of such Order Form with payment due upon the payment terms indicated in such Order
Form.
10. ACCEPTANCE
For Customer's initial purchase of each Equipment and Software product Kronos shall provide an acceptance test period (the "Test Period") that comn~nces upon
lustallatinn. Installation shall be defined as: a.) the Equipment, if any, is mounted: h.) the Software is installed on Customer's server(s); and c.) implementation team
training, if any, is complete. During the Test Period. Customer shall determine whether the Equipment and Softsvare meet the Kronos published electronic
documentation, ("Specifications").
The Test Period shall be for 30 days. If Customer has not given Kronos a wriilen deficiency statement specifying how the Equipment or SoP~vare fails to meet the
Specifications ("Deficiency Statement") within the Test Period, the Equipment and Software shall be deemed accepted. If Customer provides a Deficiency Statement
within the Test Perind, Kronos shall have 30 days to correct the deficiency, and Customer shall have an additional 30 days to evaluate the Equipment and Software. If
the Equipment or Software does not meet the Specifications at the end of the second 30 day period, either Customer or Kronos may terminate this Agreement. Upon
any such termination. Customer shag return all Equipment and Software (and related documentation) to Kronos, and Kronos shall refund any monies paid by
Customer to Kronos for the returned Equipment and Software. Neither pariy shall then have any further liability to the other for the products that were the subject of
the Acceptance Test.
11, LIMITED WARRANTY
Kronos wa~ants that all Kronos Equipment and Software media shall ha free from defects in materials and workmanship, for a period of ninety (90) days from
Delivery. In the event of a breach of this warranPy, Customer's exclusive remedy shall ha Kronos' repair or replacement of the deficient Equipment and/or Software
media, at Kronos' option, provided that Customer's use, installation and maintenance thereof have conformed to the Specifications. TMs warran~ is extended to
Customer only and shall not apply to any Equipment (or parts thereof) or Software media in the event of:
(a) damage, defects or malfunctions resulting from misuse, accident, neglect, hampering, 0nclading modification or replacement of any Kronos components on any
boards supplied with the Equipment), unusual physical or electrical stress or causes other than normal and intended use;
(b) failure of Customer to provide and maintain a suitable installation environment, as specified in the Specifications; or
(c) malfunctions resulting from the use of badges or supplies not approved by Kronos.
When rising and applying the Information generated by Kronos products, Customer is responsible for ensuring that Customer complies with the applicable
requirementsoffedeodandstatelaw. If Customer is licensing Workforce Payroll software or WorkforceAbsenceManagement Software: (t) Customer is solely
responsible for the content and accuracy of all reports and documents prepared in whole or in part by using such Software, (ii) using such Software does not velaase
Customer of any professional obligation concerning the preparation and review of such ~eports and d~cuments, (iii) Customer does not rely upon Kronos, Best
Software. Inc. or such Software for any advice or guidance regarding compliance with federal and state laws or the appropriate tax treatment of items reflected on
such reports or documents, and (iv) Customer will review any calculations made by using such Software and satisfy Itself that those ealculaiions are correct.
12. INDEMNIFICATION
Kronos agrees to Indemnify Customer and to hold ii harmless from and against any and all claims, costs, fees and expenses (including reasonable legal fees) relating
to actual or alleged infringement of United States or Canadian patents or copyrights asserted against Customer by vlr~e of Customer's use of the Software as
delivered and maintained by Kronos. provided that: i) Kronos is given prompt written notice of any such claim and has sole control over the investigation,
preparation, defense and settlement of such claim; and, 11) Customer reasonably cooperates with Kronus in connection with the foregoing and provides Kronos with
all information in Customer's possession related to such claim and any further assistance as reasonably requested by Kronos. Krono$ will have no obligation to
indemnify Customer to the extent any such claim is based on the u~e of the Software with software or equipment not supplied by Kronos, Should any or all of the
Software as delivered and maintained by Kronos become, or In Kronos' reasonable opinion be likely to become, the subject of any such claim, Kronos may at its
option: i) procure for Customer the fight to continue to use the affected Software as contemplated hereunder: ii) replace or modify the affected Software to make its
use non-infringing; or iii} should such options not be available at reasonable expense, terminate this Agreement with respect to the affected So fiwar e upon thirty (30)
days prior written notice to Customer. In such event of termination, Customer shall ha entided to a pro-rata refund of all fees paid to Kronos for the affected Software,
which refund shall be calculated using a five year straight-line depreciation commencing with the date of the relevant Order. Additionally, Krono$ agrees to be liable
for tangible property damage or personal injury caused solely by the negggence or willful misconduct of its employees,
13. PROFFESSIONAL AND EDUCATIONAL SERVICES
(a) TRAVEL EXPENSES
Customer agrees to reimburse Kronos for all reasonable and necessary travel incurred by l~onos in the performance of any professional and/or edueaiional services,
provided that such travel complies with the then current Kronos Travel and Expense Policies. Customer further agrees to pay any travel expanses such as ahffare,
lodging, meals and local transportmion, plus an administrative fee of ten percent (10%) of the amount of such travel expenses, incurred by Kronos to degver
purchased professional services and/or educational services in accordance with the Kronos TraveI and Expanse Policies. Customer will be billed by Kronos for such
travel expanses and payment thereof shuil be due net 30.
Kronos [Time &Attendance · Scheduling · Absence Management · HR & Payroll · Hiring · LaborAnalytics
Kronos Incorporated 297 Billerica Road Chelmsford, MA 01824 (800) 225-1561 (978) 250-9800 www. kronos.corn
KRONOS' /
Quote~: 236085- 1 Page: 5/7
(b) ENGAGEMENTS
Unless othennlse indicated on the Order Form, Professional and Educational Services ("Professional Service~") shall be provided on a time and material basis at the
rates set forth in the Order Form. If a dollar limit is stated In the Order Form or any ossoclated statement of work ("SOW"). the limit shall be deemed an estimate for
Customer's budgeting and Kronos' resource scheduling purposes. After the dollar limit is expended, Kronos will continue to provide Professional Services on a time
and materials basis, if a Change Order or Schedule of Services for continuation of the Professional Services Is signed by die parties.
(c) WARRANTY
Kronos warrants that all professional and educational services performed under this Ag~ement shall be performed in a professional and competent manner. In the
event that Kronos breaches this warranty, and Customer so notifies Kronos within 30 days of receipt of invoice for the applicable services, the Customer's sole
remedy and Kronos' exclusive liability shall be to re-perform the services which were deficient in a manner so as to conform to the foregoing warranty, at no
additional cost to Customer.
(d) KRONOS PROFESSIONAL/EDUCATIONAL SERVICES POLICIES
Kronos' then-current professional/Educational Services Policies shall apply to all Professional and/or Educational Services purchased under the applicable SOW and
may be accessed at: http://www.kronos.com/SupportfProfesslonalServtcesEngagementPolicies.htm ("Professional Services Policies"). In the event of a conflict
between the Professional Services Policies and this Agreement, the terms of this Agreement shall prevail.
14. SOFTWARE SUPPORT SERVICES
(a) SUPPORT OPTIONS
Customer may select from the following Software support purchase options: Gold (or Gold Plus) and Platinum (or Platinum Plus) support ("Service Type"), each
providing different service coverage periods and/or service offerings, as specified herein ("Service Offerings") and in the Kronos Support Service Policies (defined
below), Customer must purchase the same Service Type for all of the Software specified on the Order Form, (however. if Customer is purchasing support services for
Visionware Software. Customer may only purchase Gold Service Type for the Visinnware Software), All Updates shall be provided via remote access. Customer
may purchase support services for Equipment In accordance with the terms and conditions of Kronos' standard Equipment Support Services Agreement a copy of
which is available upon request and is located at; http://www.kronos.com/LegalfEquipmentsopportAgr.aspx
(b) EXTENDED SUPPORT PROGRAM (DELL SERVERS)
Customers purchasing the Extended Support Program (as indicated on the Order Form) for their Dell servers purchased from Kronos shall receive a specialized,
bundled set of Kronos Support Services. Because of the specialized nature of these services, the terms and conditions located at
ht t p://www.kronos.comfLegal/SupplemenialTerms.aspx shall supersede the provisions of this Agreement for the Extended Support Program,
(c) TERM OF SOFTWARE SUPPORT
Unless otherwise indicated on the Order Form, support service shall commence on the Software Delivery date and shall continue for an initial term of one (1) year.
Support service shall automatically renew for additional one year terms on the anniversary date of its commencement date, unless either party notifies the other in
writing sixty (60) days prior to that anniversary renewal date. After the one year initial term of this Agreement, the Service Offerings provided and the Service
Coverage period are subject to change by Kronos with sixty (60) days advance written notice to Customer. For the initial two (2) renewal years the annual support
fee, for the same pr~ucts and service type, will not increase by more than 4% over the prior year's annual support fee.
(d) GOLD SERVICE OFFERINGS
Customer shall be entitled to receive:
(l) Updates for the Software (not including any Software for which Kronos charges a separate license fee), provided that Customer's operating system and equipment
meet minimum system configuration requirements, as reasonably determined by Kronos. If Customer requests Kronos to install such Updates or to provide retraining,
Customer agrees to pay Kronos for such installation or retraining at Kronos' then-curreta time and materials rate.
(ii) Telephone and/or electronic access to the Kronos Global Support Center for the logging of requests for service during the Service Coverage Period. The Selvice
Coverage Period for the Gold Service Offering Is 8:00 a.m. to 8:00 p.m., local time, Monday through Friday, exduding Kronos holidays.
(iii) Web-hnsed support including access to Software documentation. FAQ's, access to Kronos knowledge base, Customer forums, and e-case management. Such
offerings are subject to modification by Kronos. Current offerings can he found at htip:#wwxv.kro nos.com/so pportfMalnt enance.ht m
(iv) Web-hased remote diagnostic technical assistance which may he utilized by Kronos to resolve Software functional problems and user problems during the
Service Coverage Period.
(v) Access to specialized content as and when made available by Kronos such as technical advisories, learning quick tips, brown bag seminars, technical insider tips,
SHRM e-Learning, HR Payroll Answerforce and service case studies.
(e) PLATINUM AND PLUS SERVICE OFFERINGS:
Platinum: In addition to the Service Offerings specified for the Gold Service Offering above, the Service Coverage Period for the Platinum Service Offering is 24
hours a day, seven days a week, 365 days a year.
Plus option: In addition to the Service Offerings specified for the Cold Service Offering above, customers purchasing the Plus option shall receive the services of a
dedicated, but not exclusive, Kronos Technical Account Manager ("TAM") for one production instance oftbe Software. Customers purchasing the Gold-Phis option
shall designate up to one primary and one secondary backup technical contacts ("Technical Contacts") to be the sole contacts with die TAM, while customers
purchasing the Plahnum-Plus option shall designate up to two primary and three secondary backup Technical Contacts. Upon request, Customer may designate
additional and/or backup Technical Contacts. Customer is required to place all primary Technical Contacts through Kronos product training for the Software covered
under this Agreement at Customer's expense.
Customers purchasing the Platinum-Plus option shall also receive a one day per year visit to he performed at the Customer location where the So flware is installed.
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During this onsite visit. Kronos shall work with Customer to Identify ways to help Customer tncrease functionality or maximize utilization of the Software in
Customer's specific environment. Customer must be utigzing the then-current version of the So fiware. Travel and expenses are not included and shall be paid by
Customer.
(t~ PAYMENT
Customer shall pay annual support charges for the initial term in accordance with the payment terms on the Order Form and for any renewal term upon receipt of
Invoice. Customer shall pay additional support charges, if any. and time and material charges upon receipt of Invoice.
(g) ADDITION OF SOFTWARE
Additional Software purchased by Customer during the initial or any renewal term shall be added to this Agreement at the same support option as the then current
Software support coverage In place under these terms. Customer agrees lo pay the charges for such addition, and any such addition shall be automatically renewed as
provided In these terms.
(h) RESPONSIBILITIES OF CUSTOMER
Customer agrees (t) to provide Kronos personnel with full, free and safe access to Software for purposes of support, including use of Kronos' standard remote access
technology, if required; (il} to maintain and operate the Software in an environment and according to procedures which conform to the Specifications: and (iii) not to
allow support of the Software by anyone other than Kronos without prior written authorization from Kronos. Failure to utilize Kronos' remote access technology may
delay Kronos' response and/or ~salution to Customer's reported Software problem. If Customer requires the use of a specific remote access technology not specified
by Kronos. then Customer must purchase the Plus option to ~ceive support and provide Kronos personnel with full, free and safe access to the remote access
hardware and/or software.
(0 DEFAULT
Customer shall have the right to terminate Kronos support services in the event that Kronos Is in breach of the support services warranty set forth below and such
breach is not cu~ within fifteen (15) days after written notice specifying the nature of the breach. In the event of such termbration. Kronos shall refund to Customer
on a pro-rata basis those pre-paid annual support fees a~ociated with the unused portion of the support term. Kronos reserves the right to terminate or suspend
support service in the event the Cus~mer is in default under this Agreement with Kronus and such default is not corrected within fifteen (15) days after written
notice. In addition, the support services will terminate and all charges due hereunder will become immediately due and payable in the event that Customer ceases to
do business as a going concern or has its assets assigned by law.
0) WARRANTY
Kronos warrants that all support services shall be performed In a professional and competent manner.
(k) KRONOS SUPPORT SERVICE POLICIES
Kxonos' then-current Support Services Policies sh~ll apply to all Support Services purchased and may be accessed at:
htt p://www.k~onos.com/sopport/Su pponsorvicesPollcies.htm ("Support Policies"}. In the event of a conflict between the Support Policies and this Agreement, the
terms of this Agreement shall prevail.
15. KNOWLEDGEPASS EDUCATION SUBSCRIPTION:
The parties hereby agree that the following terms shall apply to Customer's purchase of the Kronos KnowledgnPass Education Subscription only. if spaclfled on the
Order Form:
(a) Scope: The KnowledgnPass Education Subscription is only available to customers who are licensing Kronos' Workforce Central Software products and who are
maintaining such products under a support plan with Kronos. The KnowledgePass Education Subscription provides access via the lntamet to certain educational
offerings provided by Kronos (the "KnowledgePass Content"), including:
I. Hands-on Guided Practices;
ii, Tutorials;
iii. Concept movie;
iv. Job Aids in *pdf form;
v. Training Kits (downloahable zip files of modifiable learning conten0;
vi. Information Webinars; and
vii. Train-tho-Trainer Resource Center (which is only available to customers who purchase one of Kronos' Train-the Trainer Programs) which includes:
? Instructor Guide
? Student Guide
? Job Aids
? Database files
The content of these offerings are subject to change by Kronos without notice.
(b} Term of Subscription: The KnowiedgePass Education Subscription shall run co-termbrously with Customer's Software Support, and shall renew for additional one
(1) year terms provided Customer renews its KnowledgnPass Education Subscription as provided below.
(c) Payment: Customer shall pay the annual subscription charge for the initial term of the KnowledgnPass Education Subscription in accordance with the payment
terms on the Order Form. Kronos will send Customer a renewal invoice for renewal of the KnowledgePass Education Subscription at least forty five (45) days prior
to expiration of the then current term. KnowledgePass Education Subscription shall renew for an additional one (1) year term if Customer pays such invoice before
the end of the initial term or any renewal term.
(d) Limitations: Customer recognizes and agrees that the KnowledgnPass Content is copyrighted by Kronos. Customer is permitted to make copies oftha
KnowledgePass Content provided in *pdf form solely for Customer's internal use and may not disclose such KnowledgePass Content to any third party other than
Customer's employees. Customer may not edit. modify, revise, amend, change, alter, customize or vary the KnowledgnPass Content without the written consent of
Kronos, provided that Customer may download and modify contents of Training Kits solely for Customer's internal use.
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{e) Train-the-Trainer Program (TTT): Certification under the Train-the-Trainer Program is valid only for the point release of the Software for which the TTT
Program is taken, and covers only the Customer employee who completes the TTr Program.
16. CONFIDENTIAL INFORMATION
"Confidential Information' is defined as information that is: i) dgclosed beiween the parties after the date of this Agreement that is considered confidential or
proprietary to the disclosing party; and Ii) identified as "confidential" at the time of disclosure, or would be reasonably obvious to the receiving party to constitute
confidential information because of legends or other markings, by the ciscumstances of disclosure or the nature of the information itself. Additionally, the terms,
conditions and pricing contained in this Agreement and the Order Form. the Software (and Software documentation), and the Specifications shall be deemed to be
Kronos' Confidential Information. Each party shall protect the Confidential Information of the other party with at least the same degree of care and confidentiality,
but not less than a reasonable standard of care, which such party utitize~ for its own information of slmtiar character that it does not wish disclosed to the pobtic.
Neither party shall disclose to third parties (except the parent company or the wholly owned subsidiaries of the disclosing pasty who have a need to know) the other
party's Confidential Information, or use it for any purpose not explicitly set forth herein, without the prior written consent of the other party. The obligation of
confidentiality shall survive for three (3) yeals after the disclosure of such Confidential Information.
This Agreement imposes no obligation upon either party with respect to the other pasty's Confidential Information which the receiving party can establish by legally
sufficient evidence: (a) was rightfully possessed by the receiving party withnut an obligation to maintain its confidentiality prior to receipt from the disclosing party.
(b) is generally known to the public without violation of this Agreement; (c) is obtained by the receiving party in good faith from a third party having the right to
disclose ii without an obligation with respect to confidentiality; (d) is independently developed by the receiving party without use of the disclosing party's confidential
information, which can be shown by tangible evidence; or (e) was required to be disclosed by applicable hw; provided that the receiving party notifies the disclosing
party of such requirement prior to disclosure, and provided further that the receiving party makes diligent efforts to limit disclosure.
17. MARKETING ACTIVITIES
Customer agrees that Kronns may use Custome(s name as part of Kronos' published customer lists. Upon Kronos' request, Customer will participate in mutually
beneficial marketing and public relations activities with Kronos. All content shall be subject to the prior review and approval of Customer. such approval not to be
unreasonably withheld.
18. LIMiTATION OF LIABILITY
CUSTOMER'S F~XCLUSiVE REMEDIES AND KRONOS' SOLE LIABILI~fY FOR ANY KRONOS BREACH OF THIS AGREEMENT ARE EXPRESSLY
STATED HEREIN. EXCEPT AS PROVIDED IN THIS AGREEMENT, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED. INCLUDING WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXCLUDED.
EXCEPT FOR KRONOS' INDEMNIFICATION OBLIGATIONS SET FORTH IN THIS AGREEMENT, IN NO EVENT SHALL KRONOS' OR ITS PARENTS',
SUBSIDIARIES', AFFILIATES', OR THIRD PARTY LICENSOR'S LIABILITY TO A CUSTOMER, HOWSOEVER CAUSED, EXCEED THE VALUE OF THE
ORDER WHICH GIVES RISE TO THE CLAIM. AND IN NO EVENT WILL KRONOS OR iTS PARENTS, SUBSIDIARIES AFFILIATES OR THIRD PARTY
LICENSORS BE LIABLE FOR LOST PROFITS, LOST DATA OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES AR]SING OUT OF THIS
AGREEMENT WHETHER SUCH CLAIM IS BASED ON WARRANTY, CONTRACT, TORT OR THE EXISTENCE, FURNISHING, FUNCTIONING OR
CUSTOMER'S SPECIFIC USE OF. OR INABILITY TO SO USE, ANY EQUIPMENT, SOFTWARE OR SERVICES PROVIDED FOR IN THIS AGREEMENT.
19. GENERAL
(a) This Agreement shnll be governed by Massachusetts law. The parties waive the application of the Un~ted Nations Commission on International Trade Law and
United Nations Convention on Contracts for the International Sale of Goods as to the interpretation or enforcement of this Agreement.
(b) The invalidity or illegality of any provision of this Agreement shall not affect the validity of any other pwvisinn. The parties intend for the remaining unaffected
provisions to remain in full force and effect,
(c) Customer shall not assign this Agreement or the license to the Software without the prior written consent of Kronos and any purported assignment, without such
consent, shall be void.
(d) Neither party shall be liable for failures or delays in performance due to causes beyond its reasonable control, including war, strikes, lockouts, fire, flood, storm or
other acts of God. Both parties agree to use their bes~ efforis to minimize the effects of such failures or delays.
(e) All notices given under this Ag~ement shall be in writing and sent postage pre-paid, ff to Kronos, to the Kronos address on the Order Form, or if to Customer, to
the btiting address on the Order Form.
(0 No action, regardless of form. may be brought by either puny more than two (2) years afier the cause of action has arisen.
(g) The section headings herein are provided for convenience only and have no substantive effect on the construction of this Agreement.
(h) The parties agree that if this Agreement is delivered via fax or electronically delivered via emall It shall constitute a valid and enforceable agreement.
(i) This Agreement and any information expressly incorporated herein (including information contlimed in any referenced URL), together with the applicable Order
Form, constitute the entire agreement between the parties for the products and services described hexeth and supersede all prior or contemporaneous representations,
negotiating, or other communications between the par~ies relating to the subject matter of this Agreement. This Ag~ement may be amended only in writing signed
by authorized representatives of beth p&r ties. Customer understands and acknowledges that while Kronos may disclose to customers certain confidential information
regarding general product development direction, potential fuinre products and/or product enhancements under consideration, Customer is not entitled to any products
or product enhancements other than those contained on the Order Form. Customer has not relied on the avai]abfltiy of any future version of the Sofiware or
Equipment identified on an Order Form, nor any other future product in executing this Agreement.
~) Use, duptication, or disclosure by the United States Government is subject to restrictions as set forth in subparagraph (c) (1) (ii) of the Rights in Technical Data
and Computer Snfiware clause at DFARS 252.227-7013. or subparagraph (c)(1)(2) of the Commercial Computer Software Restricted Rights clause at FAR
52.227-19, as applicable. Mannfacturer/dist~ibutor is Kronos Incorporated, 297 Billerica Road, Chelmsford, MA.
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KRONOS /
Quote~: 230995 - 1
Expires: 31-MAR-2011
Prepared By: Gendron, Angela Made.
ORDER FORM
Order Type: Upgrade US
Date: 25-JAN-2011
Page: 1/2
Bill To: TOWN OF SOUTHOLD
PO BOX 1179
SOUTHOLD
NY 11971
United States
Ship To:
Solution ID: 6009716 Contact:
Email:
Payment Terms: N30 FOB: Shipping Point
Currency: USD Ship Method:
Customer PO Number: Freight Term: Prepay & Add
Attn:LLOYD REISENBERG
TOWN OF SOUTHOLD
53095 MAIN RD
SOUTHOLD
NY 11971
United States
LLOYD REISENBERG
Iloyd.misenberg@town.southold.ny.us
Order Notes:
By signing the Kronos order form the Agency signifies they have accepted the terms and conditions of the
New York State Contract #PT62619.
If Agency elects to provide a Purchase Order versus signing the Kronos order form - PO MUST state the following:
~ Reference the New York StYe Contract #PT#62619
- Payment Terms Net 30
- FOB Destination,
- Both Bill to and Ship to address MUST include Attention to names,
- Email address REQUIRED and name of individual to receive software licenses.
- Hardware and Software Items listed on Agency PO MUST match the Kronos Quote: product number, description, number of licenses, unit price and/or
extended price.
Please ship Workforce Timekeeper Version 6.1,10
Your Kronos solution includes:
SOFTWARE
NORKFORCE TIMEKEEPER V6 25(
WORKFORCE MANAGER V6 2-~
WORKFORCE ACCRUALS V6 25(
WORKFORCE EMPLOYEE V6 15(
Total Price $0.00
*includes applicable software media
SUPPORT SERVICES
*Support values listed above are total for all applicable products in each section of this Order Form
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KRONOS
Quote~: 230995- 1 Page: 2/2
PROFESSIONAL SERVICES / EDUCATIONAL SERVICES
Ili11 q~Ti]11~ ~l~=~
MOMENTUM ONLINE TIME ESSENTIALS 96 Hours $16,800.00
Application Consultanl 84 Hours $175.00
Project Manage~ 12 Hours $175.0(~
MOMENTUM ONLINE REMOTE TEAM 4 Hours $175.00 $700.00
C/T,EDUCATION NEEDSASSESSMENT 8 Hours $175.0(] $1,400.00
KNOWLEDGE PASS 1 Each $0.00 $0.00
ED SERVICES SUBSCRIPTION I Contract $1,560.00 $1,560.00
BILL-AS-YOU-GO INSTRUCTOR LEAD TRAINING 1000 Points $0.91 $910.00
Total Price $21,370.80
QUOTE SUMMARY
TOWN OF SOUTH~O /.) , j Kronos Incorporated
Signature: __~ Signature:
Name: S~_~,-~"~ .~ /~?~Lff'.~E.~// Name:
Title: _ ~'-c~.~d) ~ ~,'- ~.~'~ , (:~ V" Title:
Effective Date: f- /~ --~:~,~ -- / ( Effective Date:
Invoice amount will reflect deposit received. All ptofessional services are billed as delivered with a payment term of Net Upon Receipt. Unless other~se
indicated above, this order is subject to the attached terms and conditions which the customer acknowledges have been read. THIS ORDER IS SUBJECT
TO APPLICABLE TAXES. THE TAX AMOUNT SHOWN ON THIS ORDER IS ONLY AN ESTIMATE. THE ACTUAL TAX AMOUNT TO BE PAID BY
CUSTOMER WILL BE SHOWN ON CUSTOMER'S INVOICE. The JBoss~ Enterprise Middleware components embedded in the Software are subject to the
End User License Agreement found at http://www, redhat, corrvlicenses/jboss_eula.htrnI. Shipping and handling charges will be reflected on the final invoice.
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(03042010)
DELL ORDER FORM SCHEDULE A
(RTR PROGRAM)
Kronos Incorporated and Town of Southhold ("Customer") hereby agree that this Dell Order Form Schedule A
(RTR Program), is made a part of and incorporated into the Order Form entered into between Customer and Kronos.
~he following terms and conditions shall supplement the terms and conditions of the Sales, Software License and
Services Agreement (the "Agreement") entered into between the parties and shall govern the Dell hardware products
bundled with the Kronos software shipped to Customer.
Dell Ready to Run Program
1. The Dell hardware products with which the Software is bundled ("Dell Products") are subject to Dell's U.S. Terms
and Conditions of Sale ("Dell Terms and Conditions"), a copy of which is shipped by Dell directly to Customer. The
only warranty applicable to Dell Products, if any, is limited to the warranty stated in the Dell Terms and Conditions.
Kronos reserves the right to substitute a Dell Product with another Dell Product of equal or ,greater functionality if
the Dell Product ordered by Customer is unavailable.
2. Kronos is not mspousible for support of the Dell Products and shall not be liable for any costs, damages or
expenses resulting from problems with the Dell Products. Customer is to contact Dell for any problems or questions
with the Dell Products.
3. The Dell Return Policy, as described in the Dell Terms and Conditions, is not available on Dell Products
pumhased through the Program. All other Dell Terms and Conditions shall apply as described therein.
4. The Dell Products are sized by Kronos based on the employee capacity of the Software licensed by Customer. In
the event that Customer purchases additional license capacity of the Software or adds other applications to be run on
the Dell Products, it may become necessary for Customer to purchase additional Dell Products in order to maintain
the increased server load.
5. If Customer is sublicensing Microsoft SQL Server software as part of the Program, the following additional terms
shall apply: The Microsoft SQL Server software being sublicensed hereunder ("SQL") as part of the Kronos
Software is standard edition ("Rantime-Restricted Use") software; as such, SQL may only be used to run the
Software. SQL may not be used either (i) to develop and/or (ii) in conjunction with, new applications, databases or
tables other than those contained in the Software. The foregoing, however, does not prohibit Customer from using a
tool to run queries or reports from existing tables, and/or from using a development environment or workbench,
which is part of the Software to configure or extend such Software. Notwithstanding any provision of the
A,greement, Customer may only transfer SQL as part of the Software. Customer also agrees to use the Microsoft
SQL Server software only on the servers, processors or other electronic devices which the Software is permitted to
be connected.
Initial Date