HomeMy WebLinkAboutRefund PolicyRESOLUTION 2010-151
ADOPTED
DOC ID: 5696
THIS 1S TO CERTIFY THAT THE FOLLOW'lNG RESOLUTION NO. 2010-151 WAS
ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON
FEBRUARY 2, 2010:
RESOLVED that the Town Board of the Town of Southold hereby approves the updated
Recreation Department's refund policy (as approved by the Parks, Beaches, and Recreation
Committee) as follows:
REFUND POLICY
Full refunds will be granted if a class or program is canceled due to insufficient enrollment or is
canceled by the Recreation Department - no cancellation fee will be assessed. We cannot issue
refunds for trips, special events, or ticketed events unless someone is on a waiting list for said
event and we are able to fill your spot. If this occurs, a $5.00 cancellation fee will be assessed. A
full refund will be issued if the registrant cancels their registration two or more weeks before a
class or program, however, the $5.00 cancellation fee will be assessed to the participant per class
or program. No refunds will be issued if the request is made two weeks or less before the start of
a class or program. Refunds are not offered to registrants after the start of a class or program.
Please note: If you do not show up for a program or class, we cannot give you credit and allow
you to participate in the next session. You must register again and pay the full price. When
requesting a refund, please provide us with your receipt number. Refunds will be mailed out
approximately 2 - 4 weeks following the participant's request and will be issued in the form of a
check. If your class payment was made with a Visa or MasterCard, refunds will be credited back
to the same credit card used at the time of registration.
Elizabeth A. Neville
Southold Town Clerk
RESULT: ADOPTED [UNANIMOUS]
MOVER: William Ruland, Councilman
SECONDER: Vincent Orlando, Councilman
AYES: Ruland, Orlando, Talbot, Krupski Jr., Evans, Russell