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HomeMy WebLinkAboutCanon Business Solutions, Inc - PRELIMINARYRESOLUTION 2009-543- ADOPTED DOC ID: 5093 THIS IS TO CERTIFY THAT THE' FOLLOWING RESOLUTION NO. 2009-543 WAS ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON JUNE 16, 2009: RESOLVED that the Town Board of the Town of Southold hereby authorizes and directs Supervisor Scott A. Russell to execute the Acquisition Agreement Lease or Purchase anrl related Addendums between the Town of Southold and Canon Business Solutions~ Ine in connection with the lease of one (1) Canon 1R-3225 copy machine for use by the Highway Department at a monthly cost of $107.61 for a period of sixty (60) months from the date of installation, subject to the approval of the Town Attorney. Elizabeth A. Neville Southold Town Clerk RESULT: ADOPTED [UNANIMOUS] MOVER: Vincent Orlando, Councilman SECONDER: Albert I<Lrupski Jr., Councilman AYES: Ruland, Orlando, Kmpski Jr., Wickham, Evans, Russell A ~1~0~ Proposal for Town of Southold (~11011 IR3225 Digital Copier 25 Pages Per Minute Automatic Document Feeder 1,100 Sheet Paper Supply Automatic Duplexing Super G3 Faxing Model Accessories Included 60 Month Lease IR3225 Document Feeder, 2 Paper Trays, Cabinet Super G3 Fax Board $1~07~61 Service: Includes All Parts, Labor and Toner for 2,000 copies per month At $.0147 ' 6/9/2009 CANON BUSINESS SOLU'nONS Carton Business 5olutioes, Inc. ('CBB') 300 Commerce Square Btvcl., Burlington, Nd 08015 (800) 613-2228 Bales ACQUISITION AGREEMENT LEASE OR PURCHASE # 799280 CRAIG TARDO Order Date: 7/7/2009 .~ustomer Account: ~mpan~/: TOWN OF SOUTHOLD Address: 53095 MAIN ROAD 3ompany: TOWN OF sOUTHOLD / Highway Dept. ~,ddress: 275 Peconic Ln. 3ity: SOUTHOLD 3ity: Peconic State: NEW YORK Zip: 11971 ~tate: NY Zip: 11958 Contact: LLOYD REISENBERG Phone #: 631-765-1891 3ontact: Peter Harris Phone #: 631-765-3140 Email Address: Fax#: Email Address: Fax#: 631-765-1750 [] You agree to lease the items listed below or in any addendum(s) to this Agreement from the Leasing Company identified below, at the fixed periodic lease payments indicated below or in any addendum(s) to this Agreement and for the fixed term specified in the lease agreement between you and the Leasing Company. Delivery to you of the items specified is contingent on you signing a Pease agreement with the Leasing Company. [] Canon Financial Services [] Other (Name of Leasing Company): [] You agree to pumhase the items listed below or in any addendum to this Agreement, for the pumhase price specified. rt~e 'biff to' tor the terms listed is the Leasing Company or the Customer. depending on which box is checked above. PLEASE PRINT 2537B003 IMAGERUNNER 3225 ,107.61 PER MONTH 2538B002 DADF-U1 1 60 Month Lease 9669A003 CABINET-P1 1 2717B002 SUPER 53 FAX BOARD-AC1 0287V675 DIGITAL QC 120/15 NETWORK SURGE PROTECTOR ~LACN & WHITE LOW VOLUME INSTALL PAK ( 1023V284 Other Reeulrements: [] P.O. Required / P.O. # [] Tax Exempt (Attach Cer~ficate) ~1 Customer Declines Maintenance Agreement Payment Terries: [] Check With Order Check # [] Net 30 ] Lease [] Other CC # E~piration Date Supplemental Addendum Subtotal $ $ Total $ Name on Credit Card Shipeina Instructions: Ship Via: Houm of Operation Number of Steps Elevator Yes [] No [] Customer Delivery Instructions: Name Phone Special D e~ivery/Installation Instruction Earliest Date for Delivery: Balance Due $ [~¥stomer I/T Information: Phone Loading Dock Yes [] No [] BY YOUR SIGNATURE BELOW, YOU AGREE TO LEASE OR PtJ R,~J~SE. AS SPECIFIED ABOVE. THE ITEMS LISTEO AeeVE OR IN ANY ADDENDUM(S) TO THIS AGREEMENT. YOU ACKNOWLEDGE RECEIPT OF A COPY OF THIS AGREEMENT,~/NCLUOING BIST~NG OF TWO PAGES INCLUOING THIS FACE PAGE. THE ADDITIONAL TERMS AND CONDITIONS ON PAGE 2 HEREOF AND IN ANY ADOENOUM(S)HERETO A~H~ENT, Customers Authorized Signature: ~ ~ -r . SLS-004 January, 2008 CBS ADDITIONAL TERMS AND CONDITIONS These are thc additional terms and conditions referred to on the face page to which they are attached, Such face page and addendum(s). collectively with these tanns and conditions, ;he "Agreement." L LEASE OR PURCHASE PRICE AND PAYMENT. You agree to lease or purchase the units of equipment and supplies (the "Equipment") and Ecenses of application software with third par~y suppori comracls (thc "Listed Software" and, together with the Equipment, the "Listed fiems"), in each case as indicated on the face page hereof or in any addendum(s) hereto. (al If you have elected to purchase the Lis~ed Items, the total purchase price specified in the Agreement, including sales taxes and delivery/installa0nn charges, is due and payable in accordance with the paymenl terms of this Agreement. If payments are late, (il you shaft pay the actual and reasonable costs and expenses of collection incurred by CBS. including the maximum attorney's fees permitted by law and (ii) CBS may charge you and you agree to pay. a late charge equal to the higher of ten percent (10%) of the amount due or $10 as reasonable collection fees, not to exceed the maximum amount permitted by law. (b) If you have elected Io lease Ihe Listed Itams, CBS shall sell the Listed Items to the Leasing Company subjeta in all respects to the warranty limitations and disclaimers and limitations of liability in this Agreement, You shall enter into a lease agreemenl with the Leasing Company providing, in addilion to such terms and conditions as the Leasing Company shall require, for fixed periodic lease payments indicated herein over a fixed lease term as specified in the lease agreement. Delivery/installation charges, if separately itamized in this Agreemenh are due and payable in accordance with the payment terms of this Agreement. You are responsible for payment of sales or use taxes on monthly rentals if applicable, even if not specified in this Agreemenl. (c) in addition to the amounts shown in this Agreement, you shall pay CBS' tales for any special dgging for delivery and installation. (d) CBS reserves the right to wilhhold shipment of the Listed Items (i) until you make full payment of the total price specified in this Agreemem or to revoke any credit extended ~o you because of your failure to pay any amounts when due or for any other reason affecting your creditworlhlness, or (ii) until you enter inlo a lease agreement with the Leasing Company and the Leasing Company commits to full payment of the purchase price agreed to between CBS and the Leasing Company. in the evenl that, at any lime prior to shipment. CBS discove~ any tnistake in pricing or Equipment configuration with respect ta any Listed fiem(s), CBS reserves the fight to notify you of the mistake in writing, and such notification will eonsdtate the non-acceptance of this Agreement by i~ with respect to such Listed Items without liability. 2. LIMITED WARRANTY. For ninety (90) days after the date of the original delivery of Canon brand Equipment, CBS warrants that under normal use and maintenance conditions all such Equipment will be free from defects in matadal and workmanship. Warcamy claims must be made in writing by you to CBS no later than five (5) business days after the expiraEon of the warranly pedod. CBS' obligations under this warranly ate limitad solely to repair or replacement (ts CBS' sole option) of such parts as are proven to be defeclive upon CBS' inspection. This warranty does not extend Io, and you shall pay, CBS' labor, paris and snpply charges for (al repairs resulling from service visits required as a resull of inadequate operalion of the Listed ILems (e.g., CBS technician is dispatched to rectify a problem described in operalor manual), (b) repairs necessitated by fataors other than normal use including, without limitation. (il any willful act, negligence, abuse or misuse of the relevant Equipment, (ii) the use of pa.ns, supplies or software not supplied by CBS and which cause abnormally frequent service calls or service problems, (iii) service performed by personnel other than CBS service technicians, (iv) transporladon of the Equipmenh tv) accident or casualty, and (vi) electrical power malfunction or heating, cooling or humidity and ambient conditions, or (¢) re-installation of the Equipment. YOU EXPRESSLY ACKNOWLEDGE THAT THE LIMITED EQUIPMENT WARRANTY CONTAINED IN THiS AGREEMENT DOES NOT ASSURE UNINTERRUPTED OPERATION AND USE OF THE LISTED ITEMS. CBS SHALL, UPON REQUEST, FURNISH SLS-004 January, 2008 UBS Page 2 TO YOU WITHOUT RECOURSE ANY END USER WARRANTIES MADE BY THE MANUFACTURER OF THE LISTED SOFTWARE OR ANY NON-CANON BRAND EQUIPMENT. CBS MAKES NO WARRANTY, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO LISTED SOFTWARE OR WITH RESPECT TO NON-CANON BRAND EQUIPMENT. OTHER THAN AS SET FORTH IN THIS PARAGRAPH 2~ CBS EXPRESSLY DISCLAIMS AND EXCLUDES ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED. INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE RELATING TO THE USE OR PERFORMANCE OFTHE LISTED ITEMS. 3. SECURITY. As security for the paymenl of all amounts due to CBS, you hereby grant to CBS a secudty interest in Ihe Listed Itams. To the extent permitted by applicable law, you hereby authorize CBS to file with the appropriate governmental authorities any and all financing statements necessary ~o evidence or perfect CBS' security interest in the Lisled Items. 4. LIMITATION OF LIABILITY. CBS SHALL NOT BE LIABLE FOR PERSONAL INJURY OR PROPERTY DAMAGE UNLESS CAUSED SOLELY BY CBS' NEGLIGENCE. CBS SHALL NOT BE LIABLE FOR LOSS OF PROFIT OR OTHER SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE LISTED ITEMS. REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED AND EVEN IF CBS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 5. CHOICE OF LAW AND FORUM. THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW YORK. YOU CONSENT TO THE EXCLUSIVE JURISDICTION AND VENUE OF ANY STATE OR FEDERAL COURT LOCATED WITHIN THE CITY OF NEW YORK UPON SERVICE OF PROCESS MADE IN ACCORDANCE WITH THE APPLICABLE STATUTES AND RULES OF THE STATE OF NEW YORK OR THE UNITED STATES. ANY AND ALL SUITS COMMENCED BY YOU AGAINST CBS, WHETHER OR NOT ARISING UNDER THIS AGREEMENT AND REGARDLESS OF THE LEGAL THEORY UPON WHICH SUCH SUITS ARE BASED. SHALL BE BROUGHT ONLY IN THE STATE OR FEDERAL COURTS LOCATED WITHIN THE CITY OF NEW YORK. YOU HEREBY WAIVE OBJECTIONS AS TO VENUE AND CONVENIENCE OF FORUM. ANY SUiT BETWEEN THE PARTIES HERETO, OTHER THAN ONE SEEKING PAYMENT OF AMOUNTS DUE HEREUNDER, SHALL BE COMMENCED, IF AT ALL, WITHIN ONE (~) YEAR OF THE DATE THAT THE CLAIM ACCRUES. THE PARTIES IRREVOCABLY WAIVE ANY RIGHT TO A IURY TRIAL IN ANY SUIT BETWEEN THEM. 6. GENERAL. This Agreement shal[ be binding upon you when you sign this Agreement, and shall be binding upon CBS upon (il acceptance hereof in writing by CBS or (ii) shipment by CBS of any of the Listed hems. whichever occurs first. This Agreement. together with any related CBS credil application, constitutes the entire agreement between the parties with respect to the furnishing of the Listed Items. superseding all previous proposals, oral or wdtten. No lease agreement entered inlo between you and the Leasing Company with respect Io any Listed Items shall be binding on CBS in any respect or affect your rights or CBS' obligalions hereunder, Any purchase order utilized by you shall be for your administrative convenience only, and any terms therein which conflict with, vary from or supplemem the provisions of this Agreement shall be deemed null and void. No representation or slatement not contained on the original of this Agreement shall be binding upon CBS ~s a warranty or otherwise, nor shall this Agreement be modified or amended except by a wdting signed by you and an officer of CBS. You may cot assign this Agreement without the prior wrillen consent of CBS and any attempted assignment without such consent shall be null and void. You expressly disclaim having relied upon any representation or statement concerning the capability, condiliom operation, performance or specifications of the Listed fiems except to the extent set forth on the original of this Agreemenh 7. ELECTRONIC ACCEPTANCE. You agree Ihat CBS may accept an electronic image of Ihis Agreement as an original, and that electronic copies of your signature will he treated as an original for all purposes. Customer initials ~ Canon Business ~ Ino. Town of Southold ACQUISITION AGREI;MENT ADDENDUU 53095 Main NY 11971 60 months Equlpmest Oeec~p~m I- IR3225 WHEREAS, Canon Business Solutions, Ino. ('CBS"), and the abova-described Customer ('You") have dstmmlned that it Is in their mutual benefit to enter into thi~ Acquisition Agreement Addendum ('Addendum') to the above-de~ribed Acquisi0on Agreement ('Agreement'). All ~apltallzed tam,ts uesd below that are not defined in this Addendum shall have the meanings sst forth In the Agreement. - 1. Name: Date: NOW, THEREFORE, for good and valuable consideration, intending to be legally bound, the parties hereby agree as follows: Anything in the Agreement to the contrary notwithstanding, and subject to all of the terms and conditions set forth in this Addendum, the terms and conditions of the Agreement shall be modified as follows: e) Section l(a): Delete the antim section. It Is expressly agreed by the parties that this Addendum is supplemental to the Agreement, and that the provisions thereof, unless sbecifleslly modified herein, shall remain In full ~ome and effect and Mall apply Fo this Addendum as though they were expressly set forth herein. In the event of any oonfllct or Inconsistanoy between the provisions of this Addendum and any provisions of the Agreement, the pmvi$iens of this Addendum sh~ll in all respect govem and control. IN WITNESS WHEREOF, the parties have caused this Addendum to be executed on the date set forth below. Canon Business Solutions, Ina. · et HOn CANON BUSINESS SOI.U'nONS Canon Business SctutJons, Inc. ('CBS') 300 Cornmen:e Square Bivd., Burlington, NJ 08016 (8O0) 613.2228 Company. Town of Southold Address: 53095 Main Road' c~. Southold State: New York Contact: Uoyd Relsenberg Email Address: I ADDENDUM TO ACQUISITION AGREEMENT No. 799280 (the "AGREEMENT") - TRADE-IN, RETURN OR BUY-OUT REIMBURSEMENT Zip: 11971 Phon~: 631-765-1891 Fax~.. J$ to be paid.under 6~e circumstances dascdbed below. Payable to: [] You [] Canon Financial Sewices Please select [] Trade-In [] Ship Return Equlprnent to ealected Leasing Company r~ Canon Financial SaUces r~ClT [] Return Equipment to CBS. Odglnal O~der Date Pick-Up Information: [] Same Date as Delivery of Listed Items specified on the Agreament. [] Other Specified Date: __ I __ / __ (but no Ioflger Ihan 30 days alter deiiver/of Listed Items under Agreem~lt) Contact Name Phoea EmaH Special Removal Instructions: Canon lR3300 Cabinet NQJ11522 You have agreed to acquire from CBS ceda~n Usted Items pursuant to the Agreement corresponding to this Addendum, and further agree, by your signature below, as follows: · ~, If Buy Out Re~ent is selec~nd,'~ase: Tha~W~Ot;t R~fl~b~ream~t lnd[cof~e~ba paid direcfly~34ntl~l~dgnafad parly~.~.~ ul:~nstallatio~ and~to~li~the Usted lle~s and puq~oea Trada4n or 2. If Tmd~-le Squlprn~t or You hereby outhodze CBS to pick up b~e Trade-in or Return Equipment listed above. You agree to pay CBS' removal charges if, on the data specified above, the Trede4n or Return Equipment Is unavailable for pickup and removal through no fault of CBS. If Trade-in Equipment is to be conveyed to CBS, you represent that CBS will receive good and marketable title to each unit of Trede-ln Equipment, free and ctnar of any and all liars and Inaashold In~mst~, If, for any reason, you fall th deliver Trade-in Equipment to CBS on the relevant date sped~ed above, you shall refund to CBS, promptly upon receipt of CBS' invoice, the full an~ent of any trada-le credit reflected In the Agreement (which amount shall equal the fair market value of such Trada-ln Equipment, as determined by CBS). If Return Equipment is to be shipped to the Leasing Company specified above, CBS' s~le obligation is to use commereishy reasonable effads to pick-up and remove the Retum Equipment and to arrange, mt your hahalf and et CBS' expense and risk (but only to ~ extent of obvious damage in transit), for the shipment of the Return Equipment to the Leasing Company. THIS ADDENDUM SHALL BECOME EFFECTIVE AND~ING AS PR._OViDED IN pARAGRAPH 6 OF THE ADDITIONAL TERMS AND CONDITIONS OF Customer's Aulhor;zed Signature SLS-OO4B September, 2008 CBS I Canon Business Solutions, Inc. Town of Southold ADDENDUM TO ACQUISITION AGREEMENT ADDENDUM TRADE-IN, RETURN OR BUY-OUT REIMBURSEMENT IReis~l Acquisition A~'eerm~t Nut,bec · 799280 53095 Main Road, Southold, NY 1~1971 60 months WHEREAS, Ca~on Business Solutions, Inc. ('CBS"), and the above-described Customer ('You") have determined that it is in -their mutual benefit to enter Into this Acquisition Agreement Addendum ('Addendum") to the above-described Acquisition Agreement ('Agreement'). ' AgreemanL NI caPifahzed terms used below that are not defined in this Addendum shall have the meanings set fo~n in the 1,. NOW, THEREFORE, for good and valuable consideration, Intending to be legally bound, the paraes hereby agree aa follows: Anything in the Agreement to the contrary notwithstanding, and subject to all of the terms and conditions set forth in this Addendum, the terms and conditions of the Agreement shall be modified as follows: a) Soction 1: Delete the entire section. It is expre~ly agreed by the pallas that this Addendum is supplemental to the Agreement, and that the provisions thereof, unless specifically modified herein, shall remain in full force and effect and shell apply to this Addendum as though they were expressly set forth herein. In the event of any senfllet or inconsistency between the pmvisions of Ihis Addendum and any provisions of the Agreement, the provisions of this Addendum shall in ali respect govern and contr~. IN WITNESS WHEREOF, the parties have caused this Addendum to be executed on the date set forth below. Name: Title: Date: Canon Busines~ Solutions, Inc, ,~_of Sout~ld Name: ~ Date: . OH COST PER COPY Canon NON-CANCELABLE RENTAL AGREEMENT Canon F~anclal Services, Inc. ('CFS") CANON BUSINESS SOL~ONS I ~.~.; I cid~o, ,,~= ~.3 NUMBER m NAME (COMPANY LEGAL NAME) DBA I PHONE TOWN OF SOUTHOLD ("Customer") BILLING ADDRESS CITY COUNTY STATE ZIP 53095 MAIN ROAD SOUTHOLD SUFFOLK NY 11971 EQUIPMENT ADDRESS CITY COUNTY STATE ZIP 275 PECONIC LN. PECONIC SUFFOLK NY 11958 CANON IR3225 2,000 N/A $.0147 N/A $107.61 F Term: 60 ~ths TOTALS Guaranteed Copy Plan: [] Individual [] Fidet (Totals only required) · Flus Applicable Taxes Service/Supplies Included Meter Reading ' Payments held as Sewice Provider: [] Se~ice including drums and toner Frequency "Securily Deposit': Sen, ice including drums [~ Monthly $ 0.00 CANON BUSINESS SOLUTIONS [~ Other k~l Quarterly (Cue at Si~nin~) I acs [] THIS AGREEMENT IS EFFECTIVE ONLY UPON S~GNIND BY ~)TH PARTIES. THIS AGREEMENT iS NON~ANC Y CUSTOMER. CUSTOMPR REPRESENTS THAT --AU' ACTION REQUIRED TOAccEPTEDAUTHORIZE THE EXECUTION OF THIS AGREEMENT ON BEHALF__OF THE CUSTOME~Nc~ E~Z E D C i~.~O M E i~ ~6j~M~T U~EHE FOLLOWING SIGNA?ORIES HAS BEEN TAKEN. · CA.O. F~NANC~AL SEaWCES, INC. ACCEPTANCE CERTIFICATE TERMS AND CONDITIONS SEE REVERSE SIDE FOR ADDITIONAL TERMS AND CONDITIONS. comlnued · PERSONAL GUARANTY ~nted Name: Signature: X (No il~e) Date: CFS-1079 (0~J08) Initials: wheerequ'mdbylaw*~Sw~eeanv~sandpw~nalpm~a~sle.adon~eEqu~ s~l re,mb~e ~S ~e~en. ~m~ pmpe~ a=as.~dbyCFSa~yCF~spr~l~ fee~t~ex~ed ~.id Payments and o~r a~ue and.yale u~r this ~ree~nl ~h CFS rel~i~ .e to ~ Eq~n ~) o e~ any a~ Canon Financial Services, Inc. Addendum t° Agreement for Application 602977 WHEREAS, Canon Financial Services, Ink ('CFS') and Town of Sonthold ('Customer') have determined that it is for their mutual benefit to enter into this Addendum ("Addendum') to the Lease Agreement (whether designated a I~ease, Rental Agresment. Master Lease, or otherwise) ("Agreement") for the lease or rental of ca~ain equipment ('Equipment'). NOW, THEREFORE, for gcod and veiuabte consideration, intending to be legally bound, the parUes hereto hemb,y, agree as follows: It Is expmasly agreed by the parties that this Addendum is supplemental to the Agreement and that the provisions thereof, unless spe~flcally modified herein, shall remein in full force and effect and shall apply to this Addendum as tho,ugh they were expressly set forth herein. In the event of any conflict or inconsistency between the provisions of this Addendum and any provisions of the Agreement, the provisions of this Addendum shall In all respect govern and control. The terms and conditions paragraph(s) in the Agreement am changed as follows; 2. AGREEMENT PAYMENTS. Paragraph 2 is amended by deleting the 2nd sentence 'Once In each twelve (12) month pednd following the flint ennlvema~y of this Agreement, the Service Provider whose name and address is indicated herein has tbe right to Increase both 0) the Monthly Base Charge and (ri) the Per Image Charge in an amount not to exceed fifteen percent (! 5%) of such charges where were In atfoct Immediately prior to such palco Increase.' 10. INDEMNITY. Paragraph 10 Is ameeded by deie'dag the paragraph in its entirety and repleclng with 'CF$ is not responsible for any losses or InJudns caused by the Installation, removal or use of the Equipment excap~ those due to CF$' gross negligence. Customer agrees to reimburse CF$ for and defend CF,~ against any claims for losses or InJultas 0nsludlag attorneys' fees and costs) caused by the Equipment.' 17. LATE CHARGES; EXPENSES OF ENFORCEMENT. Paragraph 17 is amended by deleting the paragraph in its entirety. Customer witi be late charge exempt. Customer agrees that CFS may accept a facsimile copy of this Addendum as an original, and that such facsimile copy will be treated as an original for all puq~:~as. THIS ADDENDUM SHALL BE EFFECTIVE VVHEN IT HA8 BEEN SIGNED BY CUSTOMER AND ACCEPTED BY CF$. 'canon CANON BUSINESS SOLUTIONS Service Provider Terms and Conditions Canon Financial Services ('CFS") Coat Per Copy Agreement l. TERM. Canon Business Sctutfons, Inc. ('CBS") shell provide maintenance on the Equipment thcluded In the CFS Cost Per Copy Agreement ("CFS Agreement') for the term of the CFS Agreement, including any applicable renewal term, beginning on the date of installation. Capitalized terms not defined herein shall have the meaning set forth In the CFS AgreemanL 2. CHARGES. Base Charges aqd Per Image Charges, ncluding Images in Excess of Covered Images, shall be invoiced In accordance with the CFS Agreement. (a) Toner inclusive San/Ice includes replenishment of Supplies specified In the CFS Agreement end are for exblusive use with the Equipment. If Cuatomer's usage of toner exceeds manufacturer specifications for cenventionai coverage by more than 10%, CBS may advise CFS to Invoice Customer directly for such excess toner. Customer may purchase additional toner from CBS if required during the term. Customer shall bear ell risk of loss, theft or damage fo unused Supplies, which shall remain CBS' property end shall be mfumed promptly upon termlnafion of this Agreement. {b) If Customer has specified the Fleet Guaranteed Copy plan in the CFS Agnv~ceof, the Base Charge end the Covered Images shall apply to the fleet of Equipment, r~espectlve of the usage of indh/idusl units of Equipment in the fleet. (c) If Customer has elected to ullllze the ImageWARE Remote feature of the Equ[pmont' Customer euthedzes CBS (a) to transmit uss and service date accumulated by the Equipment over Customer's networ~ by means of en H'FI'PS protocol and (b) to store, analyze and use such data for purposes related to servicing the Equipment and for predust improv~menL (d) Customer agrees to provfde meter readings to CBS, if apellssble, in accordance ~ the Meter Mdihod and/or Meter Reading Frequency specified in the CFS Agreement and CBS' normal procedures. If you selected CBS' eManage web~dte, you shall complete CBS' rag~'aiton ixouess governing access to and use of such waists. CBS may change Customer's Meter Method and/or Meter Reading Frequency from time to Ifree upon 60 days notice. If CBS does not receive timely meter readings from Customer, Customer agrees to pay Invo[ces that reflect CBS' e~mates of meter readings. CBS reserves the right to verify the accuracy of any meter readings from time fo time, end to advise CFS to make appmpdate adjustments to Customer's accoant an Customer's next bwoice. 3. COVERED 8ERVlCE. CBS shall provide all rou'dne preventive maintenance and emergency service necessary to keep the Equipment in good working order In accordance with this Agreement and CBS' semml practice. Such service shall be performed during CBS' local raguler business hours (8:30 A.M. to 5:00 P.M. Monday through Friday, except hol~'ays). - (a) Customer sha# permit CBS full, free and safe access fo the Equipment to perform an-site sea,ice. Customer acknowledges that CBS may not be able to provkJe maintenanCe for Equipment outside of CBS' esrvlcing tenitory, Parts or Equipment replaced or removed by CBS in connectfon with maintenance sewices bemunder shall become the property of CBS and Customer disclaims any interaat therein. ('o) CBS shall make available to Customer from time to time and at prevailing pdces, if any, such upgrades and bug fixes for the 'Software' (namely, the software licensed as per~ of the Equipment and the Application Software specified In the CFS Agreement) as are provided to CBS by suppllere of the Soifv, are and are required {1) for compatibility, (il) to melntatn supportability or (a) for other masons controlled by the Sot~ware suppliers. CBS shall also use reasonable effmls to provide Level I support on the Solvers. Level I support constste of providing help*line telephone assistance In operallng the Software and Identifying sm,Ace problems, tedltiedng contact between Customer and the supplier of the Software fo rectify such problems and melntelntng a log of sesh IXoblerns to assist in backing the same. Customer acknowledges that CBS can only coordinate such support for the Software to the extent that the Software supplier addresses and rectifies the problems. Customer further acknowledges that it is Customer's responsibiltiy fo acquire pacJcagss for support and maintenance ("Support Contracts') for any Application Software and to complete the ragistretion or other qualifications process applicable to such Support Contran~ If Customer desires support for sen/ice problems beyond Level 1 support. 4. NON-COVERED SERVICE. The f~lowtng santas, and any other work bey(md the scope of this Agreement, shall be invoiced in accordance with CBS' then current labor, parts and supply sherges: (a) replacement of any consumable supply item, including, without limitallon, paper, toner, in~, waste sentalnem, dear tenet, fussr dil or staples (except for toner inclusive service to the extent provided In Subperagraph 2(a) abeve), other media, print hesda and puncher dies; (b) repairs ceceesiteted by tectom other than normal use Induding, without limitation, any willful act, nagilganse, abuse or misuse of the Equipment; the use of parts, supplies or software which ars n~ supplied by CBS and which cause abnormally frequent sendce cells or sen, ice IXOblems; service perfon~ed by persenndi other than CBS persennbl; transportsUon of the Equipment; accident; use of the Equipment ~ non-compatible hardware or anflwam components; electrical power malfoncdon or heating, cooling or humidity ambient candlltons; (e) req,~t~toitan or relocation of Equipment; (d) repairs to or realignment of Equipment, and related training, nesessiteted by changes you made fo your system configuration or r,,atwork environment; (e) repa~ or sendce required es a result of Inadequate operedon of the Equil~ant (e.g.. CSS technidan is dispatched fo re.fy a problem described In the oporefor manuai)~ (f) work wblch you request to be performed outside of CBS' regular bu~ness hours; or (g) repair of RJP er other netvmrldsystem connection pev~e, except when flsted in the CFS AgreemenL 5. CUSTOMER SATISFACTION POUCY. Wtihin three years of the original Instellagon of any newly installed Caren brand equipment under this Agreement, CBS will, at Cust~mm's w~tttan.. ~_ request, rsplace such Equipment with a like unit provi~J~d (~, u s~-om er is not in dafauit of the CFS Agreement and Customer gives CSS a rsssonable opportunity to cure any service problems Customer may have with the Equipment. CUSTOMER AGREES THAT NOTHING IN THiS SECTION WILL ENTITLE CUSTOMER TO TERMINATE THE CFS AGREEMENT. SER-CPC 023 December, 2008 CBS Customer Initials