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HomeMy WebLinkAboutAllan Rotto Consultants - Telephone AuditRESOLUTION 2008-994 ADOPTED DOC ID: 4366 THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2008-994 WAS ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON NOVEMBER 5, 2008: RESOLVED that the Town Board of the Town of Southold hereby authorizes and directs Supervisor Scott A. Russell to execute an agreement with Allan Rotto Consultants~ Inc. for the performance of a telephone billing audit. Fee to be earned only after the Town has received a refund, credit or monthly savings according to credit/refund percentage schedule in contract, all in accordance with the approval of the Town Attorney. Elizabeth A. Neville Southold Town Clerk RESULT: ADOPTED [UNANIMOUS] MOVER: Vincent Orlando, Councilman SECONDER: Louisa P. Evans, Justice AYES: Ruland, Orlando, Krupski Jr., Wickham, Evans, Russell ALLAN ROTTO CONSULTANTS, INC. "Telecommunication Auditors Since 1970" 301 MILL ROAD · SUITE L6 · HEWLETT, N.Y. 11557 Phone 516-791-3500 · Fax 516-791-3676 · e-mail: arctel~aol.¢om Ms. Elizabeth Neville TOWN OF SOUTHOLD Town Hall, 53095 Route 25 P.O. Box 1179 Southold, NY 11971-0959 November 25, 2008 Re: Telecom Audit · TaffffAna~ds · UtiE~y Bill P-~i~ · CostAna~sis · Sjstem Design RECEIVED DEC 1 . qoouthol8 Town CleA Dear Ms. Neville: Thank you for having the Town provide our firm the opportunity to review your monthly telecom & data billing. With 38 years of experience, we are confident that every credit and monthly saving due, will be obtained as a result of our efforts. Ed Sheinberg, a Senior Analyst, will conduct bill verification and reconciliation efforts. 1. To assure we have an accurate record of all current account service billing, please provide a recent copy of bills (pages 1-4) received from any carrier for local, long distance & wireless service. 2. If in the past 3 years the Town has settled claims with any carder or changed service providers and there was an issue of "double" billing, please advise. FYI: After first obtaining a $1,700.00 credit, a client then retained our firm, resulting in an additional $20,600.00 refund! 3. If you are changing your current local service or long distance provider, we must know specific time frames, in order to expedite record order retrieval and reconciliation. 4. We need copies of any agreements for service or usage (local or long distance). 5. Please provide a directory listing telephone #s (and circuits) by location and/or individual. 6. Please provide the name of the member of your staff, familiar with your telecom service. CLIENT2008-nc Very truly yours, Howard F. Rotto Executive Vice-President 28/10 '08 TUE 211:04 FAX 631 765 6145 SOUTIIOLD TOWN CLERK -,-,~ Town Atty's ~]002 ALLAN ROITO CONSULTANTS, INC. "Telecommunication Auditors Since 1970" 301 MIlJ. ROAD · SUITE L6 · ItEWLETT, N.Y. 11557 Phone 516-791-3500 · Fax 516-791-3676 · e-mail: arctel~ol.com Ms. Elizabeth Neville TOWN OF SOUTHOLD P.O. Box 1179 Southold, NY 11971 May13,2008 · S. yst~ Dedgn Dear Ms. Neville: b'" .A...s discus.seal, ~is Profession. al. Service Agreement explains the objectives of our utility itt anmung servtces Ia program which includes the services of both our senior tariffanalyst as well as our stafftelecommunications attorney) and terms of compensation, if we are successful. . . W.e ~w.i.ll review your monthly te_!ec_om billing charges (including services, usage & taxes), m oraer to: it ) obtain a ref.u.nd or credit Rom the Telephone Company for monies billed in error; (2) reduce your bottom line by hav~.g telco correct &/or reduce its tariff rates & monthly char~es,~ ur delete ch~ges for services billed yet not connected.. &/or used.._ and ()3 make sure you continue to, sav9 ~_oney eac.h .and, every m.,onth by avoiding further unproper charges. Chent agrees to anew ARC to comptete all reconciliations necessary to secure credits and savings due. As a result of our audit and analysis, we expect to be able to secure o refund and reduce your monthly expenses for telephone services... with our p~omise that we will never change your carrier of choicel How do we cam our fee: 1. If ARC is successful in securing credits or refunds, Client agrees to compensate ARC: TOTALCREDIT/REFUND(~cltaxes&surc~) $ 1.00-$ 50,000.00 $ 50,000.01- $ 99,999.00 $100,000.01- FEE EARNED BY ARC (p~r billing account) 50% 45% of credits over $ 50,000.00 40% of credits over $100,000.00 2. If ARC is successful in securing a p.ermanent reduction in your monthly charges, the fee we earn is as follows (and may be paid in equal monthly payments): MONTR1LYREDUCTION (incl~x~s&surch) FEE EARNED BY ARC (perbillingaccount) $ 0.00 - $1,000.00 50% multiplied by 36 $1,000.01 - $ 45% of reduction over $1,000.00 x 36 If payments are timely received and you subsequently change the local service provider under the-BTN (billing number) where the errors were uncovered or disconnect service, then no further monthly payment will be due. Finally, we will make sure that your refund and monthly savings include ail taxes, surcharges and interest (18% in NY) due as a result of the Telephone Company's erroneous billing! - Now, what could be fairer than that? 28/10 '08 TpE 11:05 FAX 631 765 6145 SOUTHOLD TOWN CLERK ~ Town ASLy s ~ ovq 3mother benefit o four Professional Service dgreement provides our clients with further value, as if at any .t.'.~e after the completion of our audit there is a rate chance (varvine the monthly charges billed fi:om the prew'ous month), you may immediately call~s knd w' e~will provide you with a full explanation, at no cost. Again, thls together wi'th access to our legal staff, is available only with our Professional Service dgreement. Here is all you have to do: (1) Have the enclosed letter of authorization printed on your letterhead and signed (see attached instruction sheet). (2) Provide us with copies of the firs.t 5 pages of all telephone bills received during any recent monthfor local (voice, data, internet) & long distance services. (3) Return this material and a signed copy of this agreement (both pages) to us. That is it! Once received, we can immediately begin our review of your monthly billing charges. If we do not fred any billing errors or savings, we will let you know and per agreement, there will be no fee due for our services. Again, our fcc is earned based on your organization's receipt of money (credits or refunds) or monthly savings opportunities. There will never be any new out-of-pocket expenses, as we want to increase your bottom line profit. Kindly sign a copy of this letter and return with the other requested material, so that we can start working on getting your organization its' refund check and monthly savings! Yours truly, Agreed and Accepted: TOWN OF SOUTHOLD (Company) Scott A. Russell, Supervisor BY: (Name/a 'rifle) TELECOST AUDITING SERVICES ALLAN RO'ITO CONSULTANTS, INC. Account Representative Howard F. Rotto _ Executive Vice-President t , /lo/O~ Page 2 of 2 (maste~pro/0906-n¢) PATRICIA A, FINNEGAN TOWN ATTORNEY patricia.finnegan(~Wtown.southold.ny.us KIERAN M. CORCORAN ASSISTANT TOWN ATTORNEY kieran.corcoran~)town.southold.ny.us LORI M. HULSE ASSISTANT TOWN ATTORNEY lori.hulseCa)town.southold.ny.us SCOTT A. RUSSELL Supervisor Town Hall Annex, 54375 Route 25 P.O. Box 1179 Southold, New York 11971-0959 Telephone (631) 765-1939 Facsimile (631) 765-6639 OFFICE OF THE TOWN ATTORNEY TOWN OF SOUTHOLD R~CEI'~ ) November 12, 2008 NOV 17 Mr. Howard F. Rotto, Executive Vice President c/o Allan Rotto Consultants, Inc. Telecost Auditing Services 301 Mill Road, Suite L-6 Hewlett, NY 11557 RE: Audit of Telecommunication Bills for the Town of Southold Dear Mr. Rotto: I am enclosing the authorization letter as well as your Professional Service Letter Agreement in connection with the referenced matter, which have been signed by Supervisor Russell. By copy of this letter and the enclosures to Ms. Elizabeth Neville, our Town Clerk, I ask that she provide you with the documents requested in order to begin this audit. If you have any questions regarding this matter, please do not hesitate to call me. Thank you for your attention. Very truly yours, Lynne Krauza Secretary to the Town Attorney /Ik Enclosures cc: Ms. Elizabeth A. Neville, Town Clerk (w/encls.) Patricia A. Finnegan, Esq., Town Attorney (w/encls.) SCOTT A. RUSSELL SUPERVISOR Town Hall, 53095 Route 25 P.O. Box 1179 Southold, New York 11971-0959 Fax (631) 765-1823 Telephone (631) 765-1889 OFFICE OF THE SUPERVISOR TOWN OF $OUTHOLD November 6, 2008 Allan Rotto Consultants, Inc. Telecost Auditing Services 301 Mill Road, Suite L-6 Hewlett, NY 11557 RE: Audit of Telecommunication Bills: Local Operating Companies, CLECs, Resellers, LD Carriers, Floor Exchange Services, Equipment Vendor, AT&T, Vz Gentlemen: We have engaged Allan Rotto Consultants, Inc. as our agent and consultant to audit and review all of our telecommunication billing charges pursuant and having accepted the terms outlined in their Letter of Agreement dated May 13, 2008. They are authorized to act as our agent on any of our accounts with any of the above vendors. These companies are requested and authorized to furnish directly to ARC at their above address, copies of CSRs, any records of our telephone lines, services, usage, equipment, orders, bills, contracts/agreements or any other data that they may require for their study or to facilitate reconciliation, as well as issue necessary orders per their request. This authorization shall remain valid until otherwise notified. Very tru~,~urs, Supervisor SAR/Ik