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HomeMy WebLinkAboutNYS Dept of Labor Powerpoint . . . WORKPLACE VIOLENCE PREVENTION For Public Employers NYS Department of Labor ? Edit View Favorites Tools Help ) Back . [~ ~ Se;rch Favorites e . Il .$ http://www .11tlor .state.ny .usjworkerprotection/safetyhealthfworkplaceviolence.shtm STATE George E. Patakl Governor $V York State Department of Labor orkforceNew York Linda AnlJ<lllo Commissiooor WorkJllace Violence Prwenlion Informalion Online Selvices Workplace violence is a serious safety and health concern, There are a number of measures that employers and employees can take to pro-actively prevent violence from occurring in workplaces. The essential ingredients of such measures include the conduct of workplace risk assessments, the development of functional response plans and the conduct of employee training and awareness programs. The "New York State Public Employer Workplace Violence Prevention Law" was enacted to ensure that public workplaces are evaluated and effective response and prevention strategies are implemented to prevent and minimize workplace violence, The information found below will assist public employers in meeting the requirements of the Law and ensuring that their workplaces and employees are as safe as possible from the threat of violence. . Asbestos Notification . Child Performer . Registered Apparel Contractors &. Manufacturers Eml,loymen! LawsclabO! St,ln,1.1Hls . Wage & Hour Laws . Child Labor Planning . Working Papers . Apparel Industry . Farm Labor . PEO (Employee Leasing Firms) . Child Performer Fact Sheet jword} Law (Pdf) Model Plan for WOlkDlace Violence Plevention (word) WOlkpl'lce Secnrity Checklist jwordl he! Sheet (Pdfl Model Plan for WOlklllace Violence Prevention (pdf) WorkDlaee Secmitv Checklist (pdf) . licenses, PermitsJ Certifications ~~~..~ R~2istratip_Q" . II,I,IEII,!!!!.. ~.;iL~4-'''::''''',^ . . . What Is Workplace Violence? Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting NYS Department of Labor . . . Definition Workplace violence is any physical assault, threatening behavior, or verbal abuse occurring in the work setting A workplace may be any location either permanent or temporary where an employee performs any work-related duty NYS Department of Labor . . . Definition Cont'd >- This includes, but is not limited to, the buildings and the surrounding perimeters, including the parking lots, field locations, clients' homes and traveling to and from work assignments NYS Department of Labor . . . Workplace Violence Includes: y Beatings y Stabbings y Suicides y Shootings y Rapes y Near-suicides y Psychological traumas ~ Threats or obscene phone calls ~ Intimidation ~ Harassment of any natu re ~ Being followed, sworn or shouted at NYS Department of Labor . . . Examples y Verbal threats to inflict bodily harm; including vague or covert threats y Attempting to cause physical harm; striking, pushing and other aggressive physical acts against another person NYS Department of Labor . . . Types of Workplace Violence ~ Violence by strangers ~ Violence by customers or cl ients ~ Violence by co- workers ~ Violence by personal relations NYS Department of Labor . . . Extent of Problem We live in an increasingly violent culture y Job-related homicides were the third leading cause of death for all workers. y The #1 cause of occupational death for all female workers. y The #2 cause of occupational death for male workers. NYS Department of Labor . . . Economic Impact of Workplace Violence ~ Cost 500,000 employees 1,175,100 lost work days each year ~ Lost wages: $55 million annually ~ Lost productivity, legal expenses, property damage, diminished public image, increased security: $ billions $ NYS Department of Labor . Number of vTolent Acts to · Government Workers in New York State Acfsor Employees Ac.ti Local Governments NYS Department of Labor . . . New York State Workplace Violence Prevention Act On June 7, 2006 New York State passed legislation, Article 27-b of the Labor Law, that requires public employers to perform a workplace evaluation or risk assessment at each worksite and to develop and implement programs to prevent and minimize workplace violence. NYS Department of Labor . . . What Is Required By The Law? Every public employer should perform a risk assessment and evaluate their workplace to determine the presence of risk factors or situations that might place employees at risk of occupational assaults and homicides. NYS Department of Labor . . . What is a Risk Assessment? A Risk Assessment is an inspection or examination of the workplace to find existing or potential hazards {Risk Factors} for workplace violence; this can include: . Look at the history of past incidents; try to identify patterns or trends which occurred in your workplace. . Review your occupational injury and illness logs (SH 900) and incident reports to identify injuries resulting from violence. . Survey your workers at all levels regarding violent incidents reported or unreported NYS Department of Labor . . . Risk Factors ~ Contact with the public ~ Working late night or early morning ~ Exchanging money with the public ~ Working alone or in small numbers ~ Uncontrolled access to the workplace ~ Having a mobile workplace such as a police cruiser, fire fighter or ambulance . service NYS Department of Labor . . . Risk Factors y Prevalence of handguns and other weapons among the public, employees, or clients y Solo work, often in remote locations, high crime settings with no back-up or means of obtaining assistance such as communication devices or alarm systems NYS Department of Labor . . . Risk Factors (cont'dl ~ Lack of training in recognizing and managing escalating hostile and aggressive behavior ~ Poorly-lighted parking areas -- NYS Department of Labor . . Workplace Violence Prevention Proqram . ~ List of Risk Factors found during analysis ~ Methods used for Hazard Prevention and Control ~ Written plan required if you have 20 or more full time employees ~ Management Commitment and Employee Involvement NYS Department of Labor . . . Methods Used For Hazard Prevention and Control Could Include: y Make high risk areas more visible y Install more lighting y Use drop safes, decrease cash on hand y Post signs - stating limited cash y Train employees on conflict resolution y Need a system to respond NYS Department of Labor . . . Engineering Controls ~ Visibility and lighting ~ Drop safes ~ Video surveillance ~ Height markers ~ Door detectors, buzzers ~ Alarms ~ Bullet resistant barriers NYS Department of Labor . . . Administrative and Work Practice Controls y Lock delivery doors y Establish rules for workers leaving facility y Lock doors when not open, procedures for opening and closing y Limit access y Adopt safety procedures for off-site work NYS Department of Labor . . Administrative and Work Practice Controls y State clearly to patients, clients, and employees that violence will not be tolerated or permitted y Establish liaison with local police and state prosecutors y Require employees to report all assaults and threats y Set up trained response teams to respond to emergencies . NYS Department of Labor . . . Administrative and Work Practice Controls ~ Integrate violence prevention into daily procedures ~ Minimal cash in register ~ Emergency procedures, systems of communication ~ Procedures to use barriers & enclosures ~ Evaluate staffing needs for high risk locations/times NYS Department of Labor . . . ManaQement Commitment and Employee Involvement ~ Complementary and essential ~ Management commitment provides the motivating force to deal effectively with workplace violence ~ Employee involvement and feedback-enable workers to develop and express their commitment to safety and health NYS Department of Labor . . . Employee Involvement ~ Understand and comply with the workplace violence prevention program and other safety and security measures ~ Participate in employee complaints or suggestion procedures covering safety and security concerns ~ Prompt and accurate reporting of violent incidents NYS Department of Labor . . . Post-Incident Response ~ Trauma-crisis counseling ~ Critical incident stress debriefing ~ Employee assistance programs to assist victims NYS Department of Labor . . . Traininq and Education ~ Initially or upon assignment and annually thereafter ~ Review of the Workplace Violence Prevention Program ~ Risk Factors ~ Methods for employees to protect themselves ~ Controls/procedures put in place by the emRlo NYS Department of Labor . . . Traininq and Education ~ Employees should understand concept of "Universal Precautions for Violence" - i.e., that violence should be expected but can be avoided or mitigated through preparation ~ Employees should be instructed to limit physical interventions in workplace altercations unless designated emergency response team or security personnel are available NYS Department of Labor . . . Traininq and Education Training program should involve all employees, including supervisors and managers NYS Department of Labor . . . Traininq and Education ~ Workplace violence prevention policy ~ Risk factors that cause or contribute to assaults ~ Early recognition of escalating behavior or warning signs ~ Ways to prevent volatile situations ~ Standard response action plan for violent situations ~ Location and operation of safety devices NYS Department of Labor . . . Recordkeepinq and Evaluation y Recordkeeping and evaluation of the violence prevention program are necessary to determine overall effectiveness and Identify deficiencies or changes that should be made NYS Department of Labor . . Recordkeepinq y DOSH Log of Injury and Illness (SH 900) y Reports of work injuries from assaults y Incidents of abuse, verbal attacks or aggressive behavior y Information on patients with history of violence y Minutes of safety meetings, records of hazard analyses and corrective actions y Records of all training programs NYS Department of Labor . . . . Evaluation ~ Establish uniform violence reporting system and regular review of reports ~ Review reports of minutes from staff meetings on safety issues ~ Analyze trends and rates in illness/injury or fatalities caused by violence ~ Measure improvement based on lowering frequency and severity of workplace violence NYS Department of Labor . . . In Summary ~ Risk Evaluation ~ WPVPP (~20 employees, must be writte n ) . List of Risk Factors . Control Methods ~ Information and Training . Initial Assignment . Annually Thereafter NYS Department of Labor . . . Additional Resources y NYS DOL Safety and Health website . http://www.labor.state.nv.us/workerprotection/s afetvhealth/DOSH INDEX.shtm y NIOSH . http://www . cd c. gOY / n ios h/i n i u rv /tra u mavi 0 I e n ce. html y FBI . http://www . fbi .qov /pu bl ications/violence. pdf NYS Department of Labor