HomeMy WebLinkAboutExpanets, Inc. ets
CUSTOMER NUMBEI
TOW809-001
CUSTOME
Town
11701
descri
LOCATED
P.O. Box 117
53095 Route ~
Southold, N.Y, 11
SERVICE AGREEMENT
)
2001
in accordance t,
Southold .~r") day the
Februar' ~ANETS service as
.~rms and n to:
EQUIPMENT:
Lucent legend with 16 analog station eorts, 80 digital station ports, and 24 trunk ports
Merlin voice mail with 6 ports
5/00
Exoanets. Ino. 6000 New Horizons Boulevard RO. Box 9004. Am !yvflle, NY 11701-1146 Tel: 63%841-5200 Fax: 631-841-5209
hftp://www, expan ets.corn
Exp .apets
1. TERM
The term of this Agreement shall be for a period of one (1) year commencing on the date hereof,
and shag be automatically renewed from year to year thereafter at EXPANETS then prevailing rates
unless either party gives the other party written notice of termination at least 30 days prior to the
expi~'ation of the initial term or any renewal term...i.T, his.;agre.emgnt shall not be terminable by either
~arty during the initial term, exceot under tbo~'b'i~'~i~t~'d~!'~g~'einafter set forth.
2. MAINTENANCE FEE (Cos~ ,as ~ t a ~;e~ ~n~Ore ~a'a'~' .', . ~'' ;'
Subscriber agrees to pay an an~al~mte.na'dbb fee and to 'nc fldg ~y-a~'~'l ~'able Federal, State and
Local taxes for the first ...... ~" ....
EXPANETS reservesWq~':n~Et':1-~ ad'ust the future
billed in advance, if nov., ~r cddi :mini eq~.a)m(;~:l :s ". "' :'
subsequent to the Ireement, a nev.' h;n '.'.'i.I be (mlc,.~ a.nd [.I .1'., I~'(~i.. ~:~'}~:~,;~'.1 ra~es a~d
the appropriate 3iced. to reflect II'e nCl,;~;sue scop<~ n'l qui"l.(H]~:;llC~; <.c;li'dtre~ billi~
date. .,~' .
3. PAY~ .......
Payments luarteny. ~y[a~0~pa~5~n~,;~e,.proytde.~.j~ne Subs(
is in arrear ~ement will lapse .thrg~g~,pay~ent:ef, 30-aays~past the due
4. · ...... · ...... :"'; ~..~::-2::.;::,.L ..
All sumg"~g&~' by ........ :::"; '
Subscnben;hereunHe"sha~l he paid .m,.o~{~i~'. hdl~.. '...%~
abatome'n ~n, counterclakin;;or;s~oii c, ;.nv vl;It;m, hm "" ,
present.:.di;':f~'[G}~ .... claim Subs6~i]5'erJ~'~]~. . 'u:'.,a ;.¢.1 ;':'~ 6XPA~L~S:'~"~i. ;~ ..... . n. ary or
Maintasance:.provided for u6d6}~]t]]i~:Agre<~n~cnl <h.' '.' 't)i ........ ' '"' '
~ts c0~.~[~I:...~PANETS may. ?pp.n:;~ days .... e ) y '; ~ "~ . ,'.on('.i the
Agreem'.~n~]kp~cept the terms q~{'['~Daymen.~;. '.'.'hicl' ' '.' ' ' '"
of the.~Agrb~menL The S~'Sscrib~.~]represc~ns :1~;i ......
equip~]dUg]'dh'der Agreement,rp~;s abthoriTc I :r/ 1 ';~ e;:.';{~'~r.l~.i~c'ndu s,:cn ,;c,.d:):n'({~ under this
Agreehie~f~TNd ..... action, regardless .of.ts fo.i~', armu'g;p.~. ,:[ ,: At , , ~ ,,.~' .~,,. ~rought by
e~ther [~t~:jr~6re than twelvo;mqnths'.afte- .Ira < , ~ p '~:cl~(m I'¢.s ;:'.'.scr. d{.'~ I'm case of any
action fbr nonTg~ymen; moro tha~ ~we[ve o ~ s o' '.3 c '~,~.t o, ~sk~D~'v c [ was
S . · -,. ......... ~-. "'a'~; · ~"' · .:~ . '.'
ubscnb~[ q[3.dg[~tands, acknowleHg.es;:ana agCe~;~at EXPANET~s: no~. an, nsurer and that the
charges fo...~g~nance prowded h~re'uKde.r ~r,e."Dased'so e v.:?q'..t~ ;~a ne and the scope of the
ool[gat~ons ~et..~[D ~ thru Agreement and .'are unre ated to tie 'h~e3t a for nd rent ~cidental
consequent,a~.:~~ damages. EXPANETS and Sdps~,ber agree that this a[Iocatio~sk and
liability is fair~'~6~]~ble and not unconscionable.
Except as expres~,~xprovi~ed here~n, EXPANETS extends no warranties to 'suffs~r ddr for the
na~ntenance prov~ae~..:yO[;.,.r?::7?. ~greement, express or ]mphed,;.mclud~ng warrant~es of
merchantability or f, ltn~'for-a.pa~tiCO[a~;purflose E~PANETS w not be. 'ab e;tb Subscr bar for any
. )ec]a., incidental, or consoquen{ml damagas.ec~Or.]oss; damage, o'r expense d~re~ly or mdlrectly
arising 'from the Subscriber's use ~f i~r',i]{?~ijlf;~:}b '~]~d);.~h& ~y~tem or its components either
separately or in combination with other eqbi~me~h~, or f~r' commercial loss of any k nd
7. ATTORNEY S FEES
Not Applicable
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Ez~perienced .4t
Networked Solutions
S. FORCE MAJEURE
If EXPANETS performance is preventeO, delayed, or otherwise made impractical by reason of any
civil disturbance, t~lood, riot, fire, strike, explosion, war, government requirement; Local Exchange
Carrier (EEC), Inter-exchange Carrier (IXC) or other maintenance provider, product unavailability or
any similar cause beyond control of EXPA~E~,~,EXIF'~.NETS shall be excused from such
performance until abatement of such ca.u,s.e(s~?;~[~'~.[5~l~Ef~!~'h~l.l',h'otif¥, Subscribe~ of the nature and
extent of such circumstances if and,.w~h~:~lt:§~ ~ir
9. MANUFACTURER DlSCOii~'i~jl):I~q=:I~F~)'0'CT ""
EXPANETS shall nor be .~l}~c~?place the system or eny lu,rl-=ol.t..Ir,~}~'/sl:m' ;~here such
sgstem cannot be purc~j~;}~6'~".the manufacturer at a nnrmr.i tx,,=:~'~[~i,~}[~nt,n rn.laced b~t a
new model or the repl~cemen[ .is 'Impractical. In. such c~rcumsl~:mx;s. EXPA~.E.I.S' ~.r obligation
shall ae~o offer a [¢~a'~a'[~ system to th, Subscriber at EXPANETS ~be. and the
bscnber shall ~e:~l~['t~ ~ a refund of the maintenance plan'.equal' to th{ of the
prepaid m a [nt e~'~'e s
10. UNAUT~D~ED ACCESS
EXPANETS ~0psl:0~:~arranty that the:.fu'~[,,~,~:~'qu~pme~f~o~,software ent the
......... ~.d · . ......;; '.l~ . · ~. ..'.,
unauthonzed:access,~o the sy~em fo'r:any';~ur~'e .whats0e,e~, :inCla~ing,but not on-net
or o'[f-net:i~a]l)'[i~'ther ocal or Io~'~:~ig~; a~ess ~o the':sO~sfe'~:'~atabase or )r ~ata
network ~[~[~; or a~thor]z~d ~8~6~.~hich results in abbgb',6'~t};e circuirs,
software.wh~h.,~ay be connectbd.~o.-or accessed through the,E~u pment a nd r for
11 . E~SION ............
The co~[pge:[of the rnainto~a~c~'~'Olfi~ Selected Dy ~he Subsdgi~:[~c udes ~quired
when.¢;Vg:;t~U.:(a) Subscnberr~]0a~th~nzed mmntenance or repai~:gf:ghe Equi gence;
(c} abdsey~[d ,connection to.~na.ppropr ate power su es; e .f r "f o'od w nd
........... · . - ,, .... PP .. ~ .... similar
cts o~'.G~U;,..(f) farlure of the: SO~scnber to mamta n proper..en,wtoement conditions
(as st~eo;[~:J~2(:b) below a~:~'be modified n the apprdO'i~t&' Schedu e g
]stall~bon ehepa~r or alterat]un~,the..Equ pment by a wono..ot ~er,th'an EXPAN -TS or
(h) softwa~e:,~haages or atten~tb~:~bftware changes in:~he',:S~f~ by persons'r by
EXPA~:E~2~,=I~ =malfunction o~ ~g~t0~er supphed part~ .pen~ber;al:'dew~ces or expe~
as bat~.r~¢:l~;requested by ~:~¢r;~ber, repmrs neces~[raf~d 5~:~ny of the above~ causes
shall b~.ed by EXPANE~¢~[:~XP~ET~'~I~'~[~;r~vaili~O~J~'cal ra't~ ~o~J.g~ )nance
and/or m~e[~.al~ including .portal-to~-Fortal.trave[ t m~;." - ; :": ~::~;..~ ...... : '
12 SUBSG~'BER OBL GAT ONS
a) ~ubscn~[.~g¢~e~ to permit and arrange fu access by EXPA~ETS~
.... p oyees 'and ts ~..., .,... _~.,:
agents to per'[o'rm'm.amtenance.
b) Environm e~[~[~h'~i~ion
11 The*~[pi~:room(s) will be maietained m a mean. dry, dust and
environ~6~E:~.: ':~} :}::}{` ;..
2) Temperat~'~ti~l ~&[;~aintained betweee 62 degrees and 82 oegrees Fa~/enheit:
humidity betwe~',?~?&}~an~:~:5%.. Both the tern oerarure and humidity parameter shall be
maintained 24 hours'~ E~y?7 .days: h'-~&~,
3) The electrical supply shall be dedidate~::a~ nbt' ~'~¢:~G'man +/- lO volts of
specifications.
4) ~adio frequency producing equipment wili not be installed within 10 feet of the switching
equipment or of any CPU covered under this Agreement.
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F q ets
c) Subscriber shall also provide adequate work space and follow all EXPANETS installation.
operation and maintenance instructions and will make available a reasonable amount of secure
space for storage by EXPANETS of such repair or maintenance items as EXPANETS deems
necessary,
C ~ Hazardous Material; Subscriber shall be responsible for all costs, exoenses and liabilities incurred
by EXPANETS iF asbestos or any o~n~r...bazard'd',u~,.~!ii~ib':,suUstance is found to be present at
Subscriber s work s~te including ,but.'not':hm~tod ,to,'~add~t cna .costs fo~ labor material, special
equipment, down 'umes, englneen~g':affd,safety nspect~ons 'whethe~ or.nat;the oresence of such
asbestos or other t; was Known ~o either t~ar~,~'~p~r~c/~,to
commencement
of the worK. Subscri necessary by EXPANETS- ";~in"l~'l~ti~scretion, remove
and dispose of said hazardous or toxic material au expense
pno'r to the co~ WOrK oy EXPANETS.
1 3. SOLICITA~T
he Subscr ber ~e sehc~t for h~re. any Expanets employee dur ng )d of the
man~tenan~e ~g~ for one ~ear af. te¢:l~,i0a:d'o.Ji,.of;this agreement.
EXPANETS.v0a~L.s~icontract any or atl,..*g,f:thu..,worl( to be performed= bt) ~.[ =under thru /
sha retai[q%~es'l~b'fi's~b ty u~der .t~e~.term;s: .a~d condtols-ol"..ths A reemont ' work
If e~ther,~..a.,r,~y,/j,s ~n material def~Lllt~,o~:'..]ts obhgat~ons under this :Agreement o[her non-
payme~.~t;.~.~.U.:s~h dafault cooho~ms;.'fE~, fifteen (15) days aftsr.wntten"notme [s gwe~ party
not ~n !d~?~'~r]t;',-such, non-defa~ltrng:~i~' may [n addition to all Ot ,~er r ghts and remed dad in
the Agr.e.e~ri',t.' or by law) can'Ce[. ~hLs~Agreement. Upon term~nat]on:;';cancellat~on or ion of
th~s A~j(e~me0t, each party.shall..p,r, pmptly return to the other party a papers, and
propert~es~b~;~t~e other had .U~'.-such party, and each part.y.,'sha further prov other
reasonal~l,e~;:ass[atance as may.b~.,?aessary 'for the orderly.non-dmrupted business ~ation of
Subsc~[~er+~na?,,,,~, ..... Lot transfer or' 'ass~g~ . thru Acreement~ to' a'ny -t ~ rd. party w t ~ou ~ pnor'
wr tten'c~ag'~e~ of EXPANETS ..... ;'"; ....
Thrs Ag~e.egqerlt,. whet execute~.,~y.,.EXRANETS anO Subscr beE) const tutes the e~t re Agreement
between,~l~A~ETS,.,_.,....,.,. ..... and the Subscr. b~.[.w~th, ..... .regard to Subscr.~ier.,.. .. s ~a ;te~ance by EXPANETS.
Any alter~tion~;i~'modifications to 'the Agre'ement must be made~n writing, and must executed
by both E'~.~l~,~;~§'!and the Subscriber. Any alterations or modifications to this unless
made in acc0¥t!i~'fb~'.. ,-~_"..'..~.'ith the above shall be void and of no effect. .,
This
Agre~men~,;';tisg~'the, .with any applicable Maintenance Agreement Supplement,' i~riJe}sedes all
prior and conterd~io'r'a'fl~bu~oral or written communications, proposals, agreements, re'presentations,
statements, negoti'~l~i~:~s :~h:d~/~Je~takings between the parties with respect to"the Maintenance o'f
the Equipmen't provided'hereunder :~!;;~ ,~ · ' ~ ~
18 SEVERABILIT¥ ......... " .. · ' ' .", -,
The parties expressly agree that ~'~ m'po~;t.!~.e: ~ntcnt~on. pf any party, to'v o ate pub c policy or state or
· Federal statutory or common laws and ~13at if any"sentence, paragraph, clause or combination of the
same, shall be inoperative, the remainder of the Agreement shall remain binding upon the parties
hereto.
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Ex e s
19. WRITTEN NOTICE
Any notice or other communication required or permitted to be given under this Agreement shall be
in writing and shall be delivered by hand or maflL~i~erfi~e~ma , ~eturn receipt, postage prepaid,
and addressed as follows: ,. i...i:.i :.:i:i.:.',..i '- :: ' · .
If to Expanets:..::.;;;~;..~!~;..:i.:.- If to the
Expanets . ~:;:~';~;~i'~:~:~: .... Town of Southold
6000 ne.w,; H.'.o. nzon,s~BIvd P.O. Box 1179
P.O. So~,~.O~);~!i..'~' 53095 Route 25
nmit.y~viil~;i ~E~i '~ 1701 Southold, N.Y. 11971-0959
Att!'~ ~t ;C'iSi{£~act" '"'" M.anager .Att..,
..~.o~ ........ . ..... ~,.-~ - ,~,; ,,,...,.. .,.,
be deemed ef{~',~,.c,~e upon receipt.:.:::: : : :* ':::: -,;.-.:.
20. AUTHORI'TY : .i;i'.: : i~: "' ' ......
The subs'cri'lJ~?~arran[s and rep~esent~ that it has fu]l authoritY; '~'o~,~'x~cute this Agre6 ~nd to
consum~ate.~'-t~'e transact~ons:~0n:templdted 3araby and that th~,s~A:~eement is not in
any other:A{t".~ment [o which':S0~3scriber is a party or by.w}~'ich;it may be bound,
Subscribbr: s'bhl'l inderTmify ad~i 'Iidld barrel.ess EXPANETS fro~i ~ny' ~;nd ~11 costs,
ar sing e the~l rect y or indi~b'dtl'~)'{rom any ack of such authoTit~/:
21, ::HE~I~I'N'GS. - - "' ' ....
The headihg~::iin this Agreemeli~':a'~ .f~)r convenience only afi.~!~i~ll hot be or in
any way [ m!t. ~lhy ~erms her~i 3'b'r 5tl~erwise affect the mea!~i'r~ig"~)r' [~,terprotation of
22 GOYE. I~INING LAW '-'~ .... .,.....,.."~' . "
This agree0~i~t shall De gove~r~e'd~ !c(~ns~ruea and enforc~d:i~'~o'r~lance with f the State
of New'York,:., ......... . :'.; i .. .......... · .
23, ,NO V[/:A'JVER :-.. .'_.! . .~ "~:: ' .; ......
No waiver ,5,y..;:'-,E.'XPANETS el~ a'n~/:term:or'ct~ndition' of tfi!s:~/~gree!-nent,'.whether by conduct or
other~me: m .~Re or more ins'£anc'~;: shall..Se:deeffled a furth'~r .~)r continuing waiver of any such
term or con~.t'oW,7:or a waiver of any off, er term or condition of this'Agreement.
24 S U BC RI'I~'~! FEE®
[] First Ye..a.r.,-~nnua~ Maintenance Fee $ 4,680,00 + applicable taxes,
~ Quar[eri~',A~,anc~.Payment $ !,170.00 -I- applicable taxes.
IN WITNESS V~I:I~'I~EOF, .zne p_arties have caused this Agreement to be
first written above! ..::'.'"'
EXPANETS: '*'
BY: );BY:
TITLE: TITLE:
DA~E: DATE:
See Attachment Schedule A to Service Agreement
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SCHEDULE A
The service agreement is for. those ,s~'s'fem(s)'.listed !in::£he agreement. This service is
providod Monday through FridaY/', 8:00~im to 5:00pm, excldding ho'lidays observed by
Expanets shell dunng, th,e:Agreement period furmsh all parts, material and.~abontto maintain
and repair the sys'.te,m(s)t~n accordance with the manufacturer spec~bc
under tho seeti(~i~!~;~his Agreement entitled "Exclusions". Expanets service
personnel t,e';,Cust0'.mer's premise to perfo(r9 :ne'ee.sya[y repairs, unless to
perform tt-~:;F~i~:~ '[rom a remote Iopa:~'i~t~,:,:i"il~:l~i~:'.shall conduc~ remote ics
testrng ~l~en,ep.plrcable .... ?,~-~'. ....... '.' '-~.~i:. .... ~: ~
RESPON$,E.~:JI~E. When on-s~te.repa~rs'.,are necessary. Expanets,§~iall use. ~t$ best to
respoRU':W thru the next busmess:.da¥.of'rece~pt of CustomCr. s .serwce request wh( ed
nt~n C~'nt~a D spatch, or:~tbm:'4:~[~ours ~n the case of;'~:~.eme~'¢ency. When ~ ~al
wodl~z:f'6r,;~dds moves or; changes la're requested which ,are-notI covered m th ce
aor~h'~t ;Expanets shall:us~:i~s:bB-g't efforts to respond witlSin':5:~.bbsiness days.
1 ,-.,'*,~::;T~ie answenng pos~t~on ;=onsole cannot make or ree.e.~ye,calls.
· .. ...... ~,: ,..,.:......,., : :,¢:~,., · :....
2; ~ ..~ m ~ mum of 2(3 ~ of,all telephone or da~a ports.c~]npot make or recel~ a.
3..~,.-* -~.ma onty of any~trtmk,.group s noperat ve . ......:.
4 ,-,..'-:7~ho. vo ce ma system, s:noperatva. · ,. · ',,,'-.,.,~::' , .,~
OFF-~(~R COVERAGE' Coverage wdl be provided for emergency serv ce on y dur n~ours
~-i;~t:, , . ' ....
Jot co~,e¥~d,.by'th~s agreemert Tls WOrK W be b abe at Expanets standard~tes as
applicable,tot, the.labor port~on. Material ~s covered per the terms of this agreemeh~.. ·
For the ternh"6~- tiis"Agreement, and subjoct to the conditions therein} 'Exp~n&ts Shall
maintain the eq~Ji~mel'~t :i'~5 :good working order and repair including, the furnishing of all labor
and materials with respcbf har~.tbi~': , ,: ~:.
· !'.,...: ....... , . · ..... ~:~'.'.', .
Maintenance service does no s~J're unii~'t tu e ~ra ~f t e equipment.
March 12, 2001
Mary C.
Assistant
Town of SoStllold
53095
Sou ~'1971-0959
executed
lated to show
01. I
the
like to than
Service Agreement for~yo!~r~files. Your accoul us
ance coverage for yo~ur ~§¢n,e and voice mad ~
a credit for any repairs th~,t have been the
to continue our se
Sin
any
free to call ~1-7442.
Kath
Contract Ma
Expanets, Inc. 6000 New Horizons Boulevard. P.O. Box 9004. Ami~yvJlle. NY 11701-1~ 46 Teh 631 841-5200 Fax: 631-841-5209
htto://www, exD~nets.com