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HomeMy WebLinkAboutGeneva Worldwide, Inc RESOLUTION 2021-678 ADOPTED DOC ID: 17333 THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2021-678 WAS ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON AUGUST 24, 2021: RESOLVED that the Town Board of the Town of Southold authorizes and directs the Supervisor Scott A. Russel to execute a service agreement with Geneva Worldwide Inc. for over-the- telephone, written, and/or interpretation services on behalf of the Southold Town Human Resource Center as required for senior services by the County of Suffolk's Office for the Aging. The term of the agreement shall be from the date of execution until May 31, 2024. Subject to approval by the Town Attorney and funded from budget line A.6772.4.100.110. Denis Noncarrow Southold Town Clerk RESULT: ADOPTED [UNANIMOUS] MOVER: James Dinizio Jr, Councilman SECONDER:Jill Doherty, Councilwoman AYES: Nappa, Dinizio Jr, Doherty, Ghosio, Evans, Russell MAY 1 9 2023 Office of the Town Attorney Town of Southold Town Hall Annex, 54375 Route 25 P.O. Box 1179 Southold, New York 11971-0959 Telephone : 631-765-1939 Facsimile: 631-765-6639 MEMORANDUM To: Denis Noncarrow, Town Clerk From: Missy Mirabelli Secretary to the Town Attorney Date: May 17, 2023 Subject: Agreement between Town of Southold and Geneva Worldwide, Inc. June 2021- May 31, 2024 With respect to the above-referenced matter, I am enclosing a copy Agreement together with the Resolution. If you have any questions regarding the enclosed, please do not hesitate to call me. Thank you. /mm Enclosures cc: Accounting Q 'A' , Nutrition Program HoIjie Delivered Meals I�IL1\ l KAREN.'MCLAUC `�' i' t `iai' ^� Case Management Town Director of Human �..^4( _; 1, G� _ =, Essential Transportation Services '�'rf '" � Senior Adult Day Town of Southold - tf < Caie/1`aiinka louse :,ti, P.O.Box 85 c Care Alzheimer's Day 750.Pacific Street Telephone Reassurance Mattituck,NY 11952 Residential Repair Tel•..(631)2984460 Fax(631)298-4462 August 31, 2021 Geneva Worldwide, Inc. Attn: Craig Buckstein, CEO 256 West 38th Street New York, NY 10,018 Re. Master Service Agreement- June 1, 2021 to May 31, 2024 Dear Mr. Buckstein: eement our executed signed copy of the Master Agreement. 'i please find enclosed, Resource Center. between Geneva Worldwide Inc. and Southold Town Human The body Agreement consists of: cement The Ag of the Master Service Agr Schedule A: Price Schedule b both Schedule B: Language List . Amendments to this agreement, as may be executed in writing y j parties from time to time. document where indicated and retur ttehe original to us or our r. Please sign thisour prompt attention to this m files. Thank you for y We look forward to a mutually beneficial partnership. Since 'Mug n. ? ices K� n . ri Sery Torn Director of Hu Enc. j G E N E W 0 R L p W } p E MASTER SERVICE AGREEMENT between GENEVA WORLDWIDE,INC. and SOUTHOLD TOWN HUMAN RESOURCE CENTER—SENIOR SERVICES OS 2021 through effective lune , Agreement(hereinafte'r referred to as"Agreement'),.. herein after This is a Master Service Ag SENloA5ERVICES offices at 750 Pacific-Street,PO Box 85, May 31,2024,between the SOUTHOLD TQWN HUMAN RESOURCE CENTER- . a New York having referred to collectively as"Client")a(n)organization,{hereinafter referred to as"Geneva"), Mattituck,Ny 11952 and GENEVA WORT DWIDE, 10 corporation,having officeth Floor,Newyork,New York 10018. s at 255 West 38`h Street, This Agreement consists of. • The body of this Master Service Agreement • Schedule A;Price.Schedule both parties from time to f . Schedule B:Language List be executed in writing Amendments to this agreement,as may by time WITNESSETH ulation,including limited English � WHEREAS,Client provides services to a segment oft e pop proficient(LEP)persons;and W HEREAS;Client wishes to contract with Geneva for provision of in-person interpreting, and document translation services; telephonic interpreting, NOW,THEREFORE,in consideration of the mutual covenants and agreements herein,Client and Geneva agree as follows: 't ARTICLE 1—TERM AND VALUE ' above and shall continue until May 31, up on thirty(3 a days prior written notice,with or without The Term of this Agteeminated by either Party the effective ate 2024,unless earlier cause. Master Service Agreement Page 1 Inc. Sauthoid Tovm Human Resource Center I I ^ Geneva Worldwide,In I this Agreement,and per- services required beyond this rate must be pre-approved by the Agency The contract amount shall not exceed$5,000 for the first fiscal year covered y any renewal years thereafter.Any s Director. ARTICLE 2-SCOPE OF SERVICES Subject to the terms and conditions contained herein,Client hereby retains Geneva and Geneva accepts the engagement to perform the services detailed below: telephonic interpretation, and interpretation, p 21 but not limited.to weekends, Geneva shall provide Client with in-person interp: document translation services on an as needed basis, including holidays,or evenings• detailed in Schedule B:Language List. Geneva retains 2.2 Services are available in multiple languages,on this list at Geneva's discretion. the right to add and/or delete languagesreting services and 2.3 2417/365. Client shall safeguard Geneva shall provicfe:.Client wde to ocolnne�with an interpret r,ePhonic In erP to whom the toll- an account-specific access co ersonnel/agents the usage of the toll-free numbe s be beendisclosed,cess coda restrictingcaccess tot e P free number and access code has who are authorized to incur charges on behalf of Client. time in-person or video remote interpreter within atwo-dei on is 2.4 Geneva shall provide Client with an in-p te contact p nested in less than 48 hours are nt is scheduled. Assignments req frame. An exact date, start time, estimated duration, location and on-si required before an assignme � filled on a best efforts basis he went -four-hour cancellation policy for all in-person and video remotefour hours' notice, 2.5 2 5 There is a t Y event the Client needs to ctwolhour min mulm for/that service- than twen - the Clierlt;will be billed the ime for written document a rush fee; delivery timeline to be quoted station is 2.6 The standard turn-around t words in 2-3 business days. Documents needed more quickly are subject ! upon receipt of documents. 1 30 days�rrill.:be charged additional editing and l 2.7 Client entitled to one round of revision of the translated text within 30 days of receiving e i completed tr charges.Furtherorevisiorls of ris the after 30 beybnd'the first round of revisions will proofreading be subject to an additional quote/charge. evisions or modifications require a new ision or modification of the source document foce r translation constitutes a change int e 2.g Any rev articular request. Said sour scope of work for that:p quote for translation service"s,,incurring additional fees and turnaround time. easures to typesetting but shall not be held liable for damages due All document translation orders are fidnal. Geneva Worldwide uses all available m. .... 2.9 of translations an, yp ensure the accuracy translation,transcription or formatting. to error or negligence in Geneva worldwide,Inc. 1 Southold Town Human ResouPage 1 2 rce Center 1 Master Service Agreement ARTICLE 3-PAYMENT 3.1 Client shall pay Geneva in accordance with the rates detailed in the attached Schedule A Price Schedule. hour percent(50%)Of 'tt Geneva 3.2 For each in or video remote interpretingtasm p�a increments,at`fiftylp two .(2 minimum. Any additional time will be billed In Y to the nearest half hour. the hourly rate. For billing purposes,Geneva will round minutes up 3.3 Cancellation Fee for in-person services: the minimum 2-hour fee will be charged if cancelled within 24 hours of the scheduled assignment start time. There is a$125 min+mum per language per projectfor document translation services. In excess 3.4 licable per word rate;based on the English of the$125 minimum,Client will be billed at the app word count. 3.5 Geneva shall submit a monthly invoice to the Client by the fifteenth (15th) calendar day of the following month following the month of service. Pa ment is due net 30 days from the date of the invoice. Interest will accrue at a rate of 2%per 3.6 Y month for any balances that remain outstanding ARTICLE 4—TERMS AND CONDITIONS protect the confidentiality of financial 4.1 CONFIDENTIALITY. Geneva undertakes reasonable aterials such as trade secrets,customer t Client's proprietary information, including stent applications,litigation, I products,p information,information relating to business,. . ltih in otected heaformation,to the extent that such materials are 1 lists,personal Information or pr. and agreed designated by Client as"Proprietary and:Confjderitial!"N will belenfited to p ov decop es of any g ement by client,.Ge, that(a)in the course of its.engt and all of Geneva's employees, agents, such Confidential or .Propriietary materiaparty, ServlCe providers, to:the extent required, in independent contractors. .or other third p rh! Client,and(b)Geneva shall have no { Geneva's judgment,to:complete the becomes s availtria able bl for by public through no act or 1 responsibility for information that becomes availab{e to the general j negligence on the part of Geneva. ! INDEPENDENT CONTRACTOR. Each Party agrees that reement relationship construed as sc eatngthat of aa 4.2 in this Ag . independent contractor and nothing er-employee relationship. Neither Geneva nor any i partnership, joint venture or employ ed by Geneva for per the Services shall oue intitled to nsurance, , 1 employees and consultants engaged employees, such as..g P in' with any of the benefits.that Client may make available �I Ibe solely responsible for.Cornp.lY bgt not I profit-sharing, or retirement benefits. Each Party licable to that Party; including. ° all applicable focal,.state and federal laws which are app i work authorization, obligations such as limited to immigration It and regulations governing disability and other contributions payment of federal, state and local taxes,.social security, penalties nd liabilities, damages; taxes, fines or p attributable to the rendition of Services hereunder.sr.IEa ch Party shall indemnify,hold harmless a ue defend the other Party from any and all claim sought or recovered by any governrrlental entity,including but not lirriited to the Internal Riven eneva Worldwide,Inc. I Southold Town Human Resource Center I Master Service Agreement Page 1 3 G Service or any state taxing authority;arising out of such Party's alleged failure to pay. such taxes or make such contributions. Nothing in this Agreement shall be deemed to constitute Geneva or he a ent of the other. Neither Geneva nor Clieo �Tall be or become liable or bound by Client tg any representation,act or omission whatsoever of the (CITATION. During the term of this Agreement and for a period of one(1.)year:after the 4.3 NON-SOL either directly or indirectly, an eesonnel contracted or supplied by Geneva termination or expiry thereof, Client shall not solicit or retain, rovide services 6njoloyee, translator, interpreter, or other p. e desired work to Geneva.In the event of anyGeneva,Client (collectively referred to as"Gen Agents.and Independent Contractors" to p breach:of this for Client other than by submitting t Client to any of provision by Client;without limiting any other remedy which may available to o and all amounts paid by respect to any services performed for Client shall owe to Geneva as a referral fee, 100% o any Geneva's-Agents and:Inde:pendent Contractors.with resp Independent Contractors,other than by orthrough Geneva,at any by any.of Geneva's Agents and lndep: . .. tune within one year after the date of Client's most recent request made to Geneva. BY OTHER COUNTY ORGANI7J�TIONS: Geneya:extends the pricing,terms,and 4.4 USE OF CONTRACT Political subdivision and'others anticipate in this Contract.This conditions.herein to any Southold a Town Human Resource Center to,p p ubiic school and fire so:authorized by Southold public authorities,,p . anizations. Any includes, but is not limited to: local governrnerits, p districts,public-and nonprofit librariesa dvia this ther ribrioubjic/nonpro contractvehicle shall be�equired to directly Other County organization accessing service remit payment Geneva,and shall individually be held liable for the same.n,warranty, ex cess or or guaranty, P o.representatio or timeliness of the ( 4.5 LIMITATION OF LIABILITIES.- �eseincliad ng but not limited to the avail bility breach of this implied.,concerning the if any,arising as a result of any Bone call or perforrriance of�any Se is Geneva s Ii specifically tally limited to the cost of any phone for any Agreement or otherwise, is expressly and sp . k service_in 'q special damages,whether or not foreseeable or question.- In no event shall Geneva be liable for loss of revenue or j unitive,or sp agents, employees, directors, or f incidental, consequential, indirect, p j unforeseeable, clalmed,on behalf of Client or its officers, g { representatives. ects be construed in accordance with and ro. nate court-in 4.6 GOVERNING.LAW. This agreement shall in r .resp or dispute 'urisdictior►with respect to any controversy i governed by the laws of the state of New York. The Parties.agree that the app New York County shall have exclusive1 arising.-Out-Of or relafing`to this Agreement. al,unenforceable,or i 4.7 SEVERABILITY. if dny.of the provisions of this Agreement is or becomes illeg art for any reason,the rem invalid,m waihder of this Agreement hole or in pshall remain in full force.and effect without.being impaired or invalidated in any way. t b a written of be modified or amended excep Y Iced from conductor a failure to enforce ` 4.8 (MODIFICATION/WAtV.ER: This Agreement may n. against whom instrument signed by'both Parties. No waiver will be imp rights,and no waiver Will be.effective unless in.writing signed on behalf of the Party. the waiver is asserted. Page 4 Geneva Worldwide,Inc. l Southold Town Human Resource Center l Master Service Agreement 1 AGREEMENT. This agreement contains the entire understanding of the Parties with 4.9 ENTIREsupersedes all previous agreements. and respect to the matters herein contained and undertakings with respect thereto. ARncIE 5-NO7ICFS and request,statement,or other writing required or permitted by this Agreement shall Any notice,dem given when personally delivered or mailed by certified or registered be deemed to have been sufficiently g or express mail services such as Federal Express,addressed as follows: United States mail,postage prepaid, For GENEVA WORLDWIDE,INC. For SOUTHOLD TOWN HUMAN RESOURCE CENTER— SENIOR CITIZEN SERVICES 256 West 3e Street 75 pacific Street,PO Box 85 New York,NY 10018 Mattituck,NY 11952 Name 5col Ci— Name: Craig Buckstein Title: CEO Title Lt,/1� i-rc f�rr � Phone: (212)255-8400 Extension 111 36 q /(,fCter-f Fax: n/a enevaworidwide.comAddress Email: cbuckstein@g _ 1'z/ G Phone Fax j Email r2!►`. o the other Party. Each Party may change its designation by written notice t IN WITNESS WHEREOF,the parties hereto have executed this Agreement in duplicate as of the date first above written. { SOUTHOLD TOWN HUMAN RESOURCE CENTER { GENEVA WORLDWIDE,INC. + '} ,c41'l2e2,►2Gr'-Q� ELL- By: - Louis Lesce Print Name By. Amanda Broadway / Title: Title: vP,Sales&Contracts Director,Government Contracts &Services ` Date: ' Date: *�� 17 X023 Geneva Worldwide,Inc. Southold Town Human Resource Center l Master service Agreement Page 15 SOUTNO TOWN HUM N R OURGE.CENTER Print mtwl Title: Date: SO. THOLD T HUMAN RESOURCE CENTER I Print Name: � � ! p�v1r S oe, Title: .X'r►tli Date: 1 i, E ' 7 I i i t t t i i ft 1 f f e i Page 6 Geneva Worldwide,Inc. I Southold Town Human Resource Center I Master Service Agreement 1 SCHEDULE A:PRICE SCHEDULE In-Person interpreting Hourly.Rate'o,!, signmerits Requesfeiaess';Than',24-, Standdrd',Hourly Rate.- Advance*" Hoursar $65.99 $54.99 $81.25 Spanish $66,00 Vietnamese $69.49 $56.50 $95.63 Russian $69.50 Cambodian $81.25 $66.00 $77.25 Arabic Chinese (Mandarin or $63.00 $77.25 Cantonese) $64.00 $80.00 Korean $65.99 $80.00 Polish $66.99 Bosnian $76.25 $63.00 French $116.00 $91.78 $87.00 Creole $70.00 Nepali $69.50 $87.00$79.99 Gu a jarati $65.99 Portuguese $79.99 $65.99 $79.99 Bengali $66.99 i Albanian $125.00 s $100.00 1 American Sign Language $98.73$79.99 I Other Languages s s i Video Remote Interpreting -per Minute _ $ 2.25 t All Languages 4 Scheduled service k a �I han 48 hours are filled at a best efforts basis. *Assignments requested in less t i i **Minimum Charge:Two Hours i Interpretation-Telephonic Price.per Minute All Languages $1.09 (74/7J36S) page 7 Geneva Worldwide,Inc. Southold Town Human Resource Center Master Agreement Translation Standard Turn Around Rush Turn Around Time Time 'language 0.17 per word 25%increase Spanish (Spain and Latin America), Portuguese Tier 1 (Brazilian and PT),Italian 25%increase Chinese Simplified, Chinese Traditional, French 0.20 per word Tier 2 Euro,German,Russian Albanian, Arabic, Bengali, Bosnian, Bulgarian, Catalan, Croatian, Czech, Danish, Dutch, Farsi, 0.23 per word 25%increase Fre Creole, Cand., Greek, Haitian Finish, Flemish, Fr Creole, Hindi, Hungarian, Indonesian, Khmer, Korean,Polish,Romanian,Serb an,STurkish,rbo-C Ukrainian, Slovene, Swahili, Thai, Tier 3 Vietnamese Amharic, Armenian - East, Armenian - West, Belarusian, Azeri Belochi, Bambara, Burmese, Dari, Estonian, Ga, Georgian; Hebrew, 0 27 p 25%increase Icelandic, Igbo, Ilokano, Japanese, per word Hmong, Karkarpalak, Lao, Latvian, Lithuanian, Malay, Mongolian,_ Montenegrin, Nepali, Norwegian, Pashto, Punjabi, Romani, Sanskrit, Samoan, I Songhai, Swedish,Tagalog, Tajik, Telugu, Tibetan, i k,Yiddish,Yoruban,Zulu Tier 4 Twi,.Urdu;Uzbe i Additional Information: j Desktop publishing:$65.00 Per Hour t � Minimum Charge:$125.00 Per Language Per Project { Turn Around Times: i Standard Turn Around Time is 2,500 words in 2-3 business days Rush Turn Around Time is 2,500 words in 24 hours l 1 t i f r thold Town Human Resource Center i Master Agr Geneva Worldwide,Inc. Soueement Pagel S SCHEDULE B:LANGUAGE LIST Lao Sicilian Afrikaans Fijian Sinhalese Finnish Latvian Akan Lebanese Slovak Albanian Flemish French Somali Lithuanian ASL Maithili Somali Bantu Amharic French Canadian Spanish Frisian Malay Arabic Malayalam Sudanese Armenian Fulde Fuzhou Swahili Maltese Ashanti Mandarin Swedish Assyrian Ga Tagalog Georgian Mandinka Azeri Marathi Taiwanese Bahasa(Malaysia) German Greek Tamil Marshallese Bambara May-May Tatar Basque Greenlandic Telugu Gujarati Mien Bassa Mongolian Teochew Belorussian Hakka Hebrew Thai More Bengali Myanmar Thai Dam Bosnian Hindi Hmong Tibetan Navajo Bulgarian Nepali Tigrinya Burmese Hunanese Toisanese Hungarian Norwegian Cambodian Nuer Tongan Ca n jobal lb° Trukese Cantonese Paman Icelandic(modern) Oro pangan Turkish Cape Verde . Ilocano Indo Turkmen Pangasinan Cebuano Pashtu Twi Chamorro Italian Uighur k Jaaxane Polish Chinese Yunnan Ponapean Ukrainian Choujo Japanese p Persian Urdu Javanese Uzbek Chukchi Portuguese Kannada Vietnamese Chuukese Karen (Brazil,European) t Cotocoli Pulaar Visayan Creole(Haitian,French) Kazakh Welsh Khmer Punjabi Wolof Croatian Quechua Kinyarwanda Xhosa Czech Romanian Yiddish Danish Russian Dari Korean Yoruba Kosrae Samoa Zulu r Dinka Sara i Dutch Kpelle Krahn Serbian Estonian Shanghainese Ewe Kurdish Farsi Lanzhaou Sichuan i Geneva Worldwide,Inc. Southold Town Human Resource Center I Master Agreement Page 19 NEW YORK Office of General Services STATE OF OPPORTUNITY. Procurement Services Coming Tower,Empire State`P'laza,Albany,NY 122421 https://ogs.ny.gov/procurement 1 customer.services@ogs.ny.gov 1516-474-6717 ontr c 'o Information summary Updated: July 14,2021 Group 73003 -ADMINISTRATIVE SERVICES (STATEWIDE) Award Number: 23057 Contract Period October 25, 2017—October 24, 2022 OGS CONTRACTOR INFORMATION CONTRACT LOT CONTRACT DO NOT USE THE BELOW EMAILS FOR RFQ REQUESTS— SPECIFICS NUMBER USE MAILING LIST LINK General Healthcare Resources, LLC Federal ID Price List 1218 Central Ave. 23-2720209 Suite 100 Quality Control LOT Albany, NY 12205 Vendor ID Procedures PS67888 1100189013 5, 7, 8 Niina Laitinen (610)684-4570 (800)879-4471 contracts@ghresources.com Geneva Worldwide,Inc. Federal ID Price List 256 West 38th Street 13-3897160 Quality Control 10th Floor New York,NY 10018 Vendor ID Procedures. 1000001361 LOT PS67889 Louis Lesce and,Michelle Lemus 3, 6 Louis: 212-255-8400 x 115 Michelle: 212-255-8400 x 164 Toll free 877-Go-Geneva llesce@genevaworldwide.com mlemus@genevaworldwide.com Heber Associates, Inc. Federal ID Price List 420 Quaker Road 14-1460248 Queensbury, NY 12804 Quality Control Vendor ID Procedures LOT PS67890 ' 1, 5 SB, Controller Baxter 1000001613 Controller 518-793-2727 Toll Free 888-998-8829 mike@heberassociates.com Horizon Healthcare Staffing Federal ID Price List 20 Jerusalem Ave. 11-3130244 Quality Control 3rd Floor LOT PS67891 Hicksville, NY 11801 Vendor ID Procedures 1, 5, 7, 8 SB 1100000783 Nancy Goldstein 516-326-2020 x413 nancy@hhstaff.com 7300323057Contractorinfo.docx Page 4 of 11 P' I WYORK Office cif General Services ORTUNIN Procurement Services Coming Tower,Empire State Plaza,Albany,NY 122421 https://ogs.ny.gov/procurement I customer.services@ogs.ny.gov 1518-474-6717 ontract Award 'Notification Title Group 73003 -Administrative Services (Statewide) Classification Code(s): 80, 82, 85, 86 Award Number 23057 (Replaces 22559) Contract Period October 25, 2017—October 24, 2022 Bid Opening Date April 14,2017 Date of Issue September 24,2020 (Revised October 2, 2020) Specification Reference : As Incorporated in the Solicitation Contractor Information ., Appears on Page 2 of this Award Address Inquiries To: State Agencies &Vendors Political Subdivisions &Others Name Kelly Oathout Procurement Services Title Contract Management Specialist I Customer Services Phone (518)473-9825 E=mail Kelly.Oathout@ogs.ny.gov Phone (518)474-6717 E-mail customer.services@oqs.ny.gov Procurement Services values your input. Complete and return"Contract Performance Re .ort" at end of document. Description The Statewide Backdrop Contracts are to provide temporary personnel services for a variety of occupations, including; healthcare and office professionals;technical and management occupations; clerical occupations;service occupations; agricultural and related occupations; building construction trade work occupations;translation and interpretation services of judicial and administrative proceedings. PR#23057 (continued) 23057ra12 , IA NSSTEaI►YORK Office of General Services OPPORTUNITY. Prod® ement Service Coming Tower,Empire State Plaza,Albany,NY 122421 haps://ogs.ny.gov/procurement I customer.services@ogs.ny.gov 1518474-6717 ri ract Award OtIf�c t-lo Title Group 73003-Administrative Services(Statewide) Classification Code(s): 80, 82, 85, 86 Award Number 23057 (Replaces 22559) Contract Period October 25, 2017—October 24, 2022 Bid Opening Date April 14,2017 Date of Issue September 24,2020 (Revised October 2,2020) Specification Reference : As Incorporated in the Solicitation Contractor Information : Appears on Page 2 of this Award Address Inquiries To: State Agencies &Vendors Political Subdivisions &Others Name : Kelly Oathout Procurement Services Title : Contract Management Specialist I Customer Services Phone : (518)473-9825 E=mail : Kelly.Oathout@ogs.ny.gov Phone : (518)474-6717 E-mail : customer.services@_ogs.ny.gov Procurement Services values your input. Complete and return"Contract Performance Re ort"at end of document. Description The Statewide Backdrop Contracts are to provide temporary personnel services for a variety of occupations, including; healthcare and office professionals;technical and management occupations; clerical occupations;service occupations; agricultural and related occupations; building construction trade work occupations;translation and interpretation services of judicial and administrative proceedings. PR#23057 (continued) 23057ra 12