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Home My WebLink AboutCSC Holdings, LLC RESOLUTION 2019-818 ADOPTED DOC ID: 15583 THIS IS TO CERTIFY THAT THE FOLLOWING RESOLUTION NO. 2019-818 WAS ADOPTED AT THE REGULAR MEETING OF THE SOUTHOLD TOWN BOARD ON SEPTEMBER 24, 2019: RESOLVED that the Town Board of the Town of Southold hereby authorizes and directs Supervisor Scott A. Russell to execute an Agreement between the Town of Southold and CSC Holdings LLC d/b/a Optimum for the conversion of existing POTS phone lines to SIP lines at the Southold Town Highway Department for an installation cost of One Hundred Eighty Two Dollars and Ninety Five Cents ($182.95) and one year of monthly service for the same at a rate of One Hundred Forty Nine Dollars and Seventy Five Cents ($149.75)per month, for a total amount of One Thousand Nine Hundred Seventy Nine Dollars and Ninety Five Cents ($1,979.95), funded from budget line A.1680.4.200.100, subject to the approval of the Town Attorney. Elizabeth A.Neville Southold Town Clerk RESULT: ADOPTED [UNANIMOUS] MOVER: William P. Ruland, Councilman SECONDER:Louisa P. Evans, Justice AYES: Dinizio Jr, Ruland, Doherty, Evans, Russell ABSENT: Robert Ghosio SEP 3 0 2019 SUPERVISOR'S OFFICE TOWN OF SOUTHOLD Attention: Please separate the attached LOA from the Order Form before placing order. 0 BUSINESS SALES ORDER FORM Optimum Customer Service#: 1-866-575-8000 Company Name: To—ofSouthold Account No.: 07839-391317-02-9—Tax ID: Business Street Address: 275 Peconic Lane Cross Street- Suite- Town/City: Peconic- State: NY Zip- 11958 Business Phone- (631)765-3140 Alternate Phone: 631-765-1891 Primary E-Mail: Owner/Manager Name: Mr Lloyd Reisenberg Alternate Contact Name:Iloydr@southoldtownny gov Billing Name[if different from above]: Billing Address: Suite- Town/City: State: Zip. 'V • A 'N , J 'A .................. 10'. ................... Promo Pnce* Standard Price Promo Price* Standard Price Broadcast Basic* $ $ z $ $ f- W Optimum Business* $ $ 2 $ $ z Optimum Entertainment* z $ $ $ $ CA 1% Optimum Total Business* $ $ $ $ Optimum Total Entertainment* $ $ z W $ $ Promo Price* Standard Price W $ $ 2. $ $ *Depending on your location,some or all of your service and equipment rates,plus certain additional charges,maybe subject to state and local fees of 0-5 35,and an FCC user fee of 9C,which will be added to your monthly bill A sports programming surcharge of$4 98 also applies CT requires collection of taxes on add'I services MKI 0 Cable Box&Remote @— Digital:_HD: Fire Code Occupancy: CableCARD @— $ TV Outlets 2-10 $ 11-20 $ (A)TV MONTHLY CHARGES $ Promo Pnce* Standard Price Total Optimum Online Static IP Optimum Online* #IP addesses: $ Additional Modem Service* Smart Router: Y N Yes Optimum Online Ultra 50* IndoorWiFi: Y N Yes Optimum Online Ultra 101* Integrated Router: Y N Y111f yes,IT Rep must be on site. -Optimum Online is a requirement for Optimum Online Ultra 50 and Ultra 101.Optimum Online Ultra 50 or Ultra 101 is a requirement for Static IP .........�3o a *.............W'.R.O. W.-I Promo PriceO Standard Price Total TFN D/L Name: —OV Lines Number Price Total OV D/L Name: S I P Sessions: 5 @ $2995 $14975 CNAM: (15 characters) Add].DID Blocks: _@ $195 $— Alarm: Connect to Monitored Security? No alarm; Pilot TN: (631)765-3140 High Security; Use OV for Fire Alarm? SIP D/L Name: -TownofSouthold (circle all applicable) SIPTrunk Type IP[—] PBX System: Avaya IPO Toll-Free Numbers @$9.95 per 250 minutes per number #of Digits sent to PBX for DIDs:10 (3-10) TFN: Port: Y N PTN: PRI Fb] Proto'colType- (circleon.) N12 4ESS 5ESS DMS100 TFN: Port: Y N PTN: D Channel: 24 (1-24) Internal Clocking:Yes x No_ TFN: Port: Y N PTN: B Channel: Ascending or Descending Virtual Receptionist/Hunt Group Call Queue Caller ID Enabled:on-off $14.95 each(up to two) Special Instructions:Contact Forerunner Note D/L can be up to 50 characters for proper name and 75 characters for straight line format (B)OOL MONTHLY CHARGES $ N/A (C)OV MONTHLY CHARGES $ 149.75 TOTAL MONTHLY CHARGES [A+ B + C] PROMO': $N/A STANDARD: $14975 Not including taxes and partial month charges Keep in mind you may also see additional taxes and fees as well as partial month charges for services from the day after your installation to the first day of your billing period This will be in addition to the charges noted above which are for a full billing period since we charge one month in advance ♦Promo price for a limited time At the end of the promotional period,services will be billed at the then regular rates Customer must maintain required services for duration of promotional period to maintain promotional pricing 4W, Standard Installation: $ 182.95 Standard installation fee for TV/OOL/OV at primary location only,other locations additional OV installation includes service to the NID(Network Interface Device),modem and standard Wring up to Additional TV Outlet(s)- @ $ 150 feet from main cable line 2nd modem or NID installed at the same time for an additional charge If Additional Modem/NID: @ $— additional cable me from pole is required.additional fee will be charged Additional fees for installation -- ofTV outlets beyond the primary set Installation fees vvill appear on your monthly bill Customwinng Additional OV Lines: @ $ fees will be determined at the time ofinstallation [over 4] Additional OV jacks: —00) $ Special Instructions: TOTAL INSTALLATION CHARGES $ 18295 INSTALLATION DATE/TIME Ad By signing below,Customer acknowl s that th eneral Terms and Conditions of Service on the reverse side of this form have been read and agreed to. Customer Signature: Date: 9/17/19 Sales Representative: Michael Hopkins(631)872-0943 Clear Form Print- Save As IMPORTANT CUSTOMER INFORMATION:The listed programs,packages and services are•00timum's current offerings,The programs;packages,services,number of channels, content,'format,rates and"other aspects of Optimum's•offerings are sdbjegt to change or discontinuance at any time in accordance with applicable law. ORDER ACCEPTANCE-This order is subject to acceptance by an authorized representative at Optimum's corporate office Some sevice restrictions apply ACCEPTANCE OFTERMS AND SERVICE:Customer agrees to be bound by General Terms and Conditions of Service and the applicable terms of service as set forth in the Agreements for OOL for Business, OV for Business,Optimum for Business and Optimum Business Trunking,available at www optimum net,as may be updated from time to time by Optimum Customer further agrees that any use by Customer of these services shall be deemed acknowledgment that Customer has read, understood, and agrees to be bound by such terms and conditions For minimum system requirements, visit www optimumbusiness com. CANCELLATION OF PRIOR SERVICE:Customer is solely responsible for cancellation of prior seances An adult(18 years or older)must be present during connection and service appointments.Digital programming only available with the digital cable box See below for terms and conditions In addition to these General Terms and Conditions of Service,Subscriber agrees to be bound by the terms of 9. Assignment or Transfer:This Agreement and the Services andkr Equipment supplied by Optimum are not service for the applicable Optimum service as set forth at tvv moptimum.net,such as Optimum TV,Optimum assignable or otherwise transferable by Subscriber,without specific written authorization from Optimum Online and Optimum Voice,as well as the Optimum Customer Privacy Notice,as such may be updated from time 10. Termination of Service:Unless otherwise terminated in accordance with the terms hereof or the Terms of to time(collectively,the"Terms of Service"),which are incorporated herein by this reference.In the event of any Service,this agreement shall automatically renew on a month-to-month basis Subscriber acknowledges that conflict between these Terms and Conditions below and the Terms of Service,the Terms of Service shall control, upon such renewal all pricing is subject to change. YOUR USE OF THE SERVICE IS SUBJECT TO A BINDING ARBITRATION PROVISION THAT AFFECTS YOUR RIGHTS 11, Breach of Agreement.In the event of any breach of this agreement(including the Terms of Service)by UNDER THIS AGREEMENT WITH RESPECT TO ALL SERVICES. THIS PROVISION INCLUDES A WAIVER OF CLASS Subscriber,the failure of Subscriber to abide by the rates,rules and regulations of Optimum,the failure of ACTIONS AND PROVISIONS FOR OPTING OUT OF ARBITRATION. A FULL COPY IS CONTAINED IN THE OPTIMUM Subscriber to provide and maintain accurate registration information, or any illegal activity by the REFERENCE GUIDE(provided to you during service installation)AND IN THE TERMS OF SERVICE. Subscriber using the Service,this agreement may be,at Optimum's option,terminated and Optimum's 1. Payment of Charges:Subscriber will be billed monthly in advance for Services to be received,plus pro- Equipment removed.Subscriber shall pay reasonable collection and/or attorney's fees to Optimum in the rata charges,rf any,for penods not previously billed Subscriber will be billed monthly for Pay Per View,On event that Optimum shall find it necessary to enforce collection or to preserve and protect its rights under Demand or other Services ordered where charges are based on actual usage or on orders placed during this agreement the previous month.Subscriber agrees to pay all undisputed monthly charges and all applicable fees and 12. Security Deposit,Any security deposit given by Subscriber for the Equipment or Optimum's Service will taxes as itemized on the Optimum monthly bill and notify Optimum of disputed items within thirty(30)days be due and payable upon the first monthly billing.Such security deposits will be returned to Subscriber of receipt,or longer as provided by applicable law Failure to pay charges billed(including checks retumed within sixty(60)days of termination of Optimum's Service so long as payment has been made for all for insufficient funds)may result in discontinuance of Service,the removal of all Optimum Equipment(as amounts due on Subscriber's account and Subscriber has returned the Optimum Equipment undamaged. defined below)and/or imposition of a late payment or service charge If the Subscriber has more than one 13. Content and Services-All content,program services,program packages,number of channels,channel account(Business and/or Residential)served by Optimum,all Optimum provided Services at all locations allocations,broadcast channels,interactive services,e-mail,data offerings and other services are subject may be subject to discontinuance of Service in the event any one account remains unpaid In the event to change in accordance with applicable law collection activities are required,an additional collection charge may be imposed 14. Rates All rates are subject to change in accordance with applicable law 2. Optimum Property All equipment,including but not limited to,any cables,wires,amplifiers,cable boxes, 15. Late Fee:If your account is 30 days past due,a reminder message will be included on your monthly bili If access cards,remotes,cable cards,battery backup units,modems,and routers distributed to and/or your past due balance remains unpaid,you may be charged an applicable late fee in addition to your past installed for use in the Subscriber's service location(s)by or on behalf of Optimum("Equipment")remains due balance at Optimum's then current rate If your account remains unpaid,your Services may be the property of Optimum None of the Equipment shall become a fixture Optimum property is Intended to disconnected You can avoid incurring late fees by paying your monthly bill promptly Any late fees assessed service and reside at the specific service location and is not to be used off premises without Optimum are not considered interest or penalties Optimum expects that you will pay for Services on a timely basis, authorization.Subscriber must return all Equipment upon substitution of use or terminabon of Service. and Optimum does not extend credit to customers Failure to do se will result in a charge to be determined in accordance with Optimum's then current schedule 16. Disclaimer.Optimum assumes no liability for any program,services,content or information distributed on of charges for non-returned Equipment,which amount shall be due immediately Subscriber agrees to pay or through the Services,and Optimum expressly disclaims any responsibility or liability for your use thereof such charge whether the Equipment is lost(through theft or otherwise),damaged or destroyed. Further,Optimum shall not be responsible for any products,merchandise or prizes promoted or purchased 3. Disruption of Service:All Optimum Services are provided on an"AS IS"and"AS AVAILABLE"basis In no through the use of the Services. event shall Optimum be liable for any failure or interruption of Service,including,without limitation,those 17. Rightto Make Credit Inquuies:You authorize Optimum to make inquiries and to receive information about failures and interruptions resulting in part or entirely from circumstances beyond Optimum's reasonable your credit experiences,Including your credit report,from others,to enter this information In your file,and control.Subject to applicable law,credit with respect to Subscriber's recurring monthly subscription fee to disclose this information concerning you to appropriate third parties for reasonable business purposes shall be given for qualifying outages of Optimum Services. 18. Arbitration: Full copy available in the Optimum Reference Guide (provided to you during service 4. Repair of Optimum Equipment Optimum will repair and/or replace defective Equipment,if any,as long as installation)and in the Terms of Service. such damage was not caused by misuse or other improper operations or handling by Subscriber Optimum is 19. Entire Agreement,These Terms and Conditions(including the Terms of Service)constitutes the entire not responsible forthe maintenance or repair of Subscriber-provided equipment,including,but not limited to, agreement between the Subscriber and Optimum.No undertaking,representation or warranty made by an television sets,or other video equipment,computers,modems,or any other related Subscriber-provided agent or representative of Optimum in connection with the sale,installation,maintenance or removal of equipment.Optimum makes no warranties,with respect to Equipment or Service provided by Optimum or Optimum's Services or Equipment shall be binding on Optimum except as expressly Included herein with respect to the Equipment's compatibility with any Subscriber-provided equipment 5. Subscriber Property: Optimum assumes no responsibility,and shall have no responsibility,for the CENTRAL STATION MONITORED ALARM SERVICE LIMITATIONS. condition or repair of any Subscriber-provided equipment and/or software.Subscriber is responsible for the Although we will provide a wire connection so that Optimum Voice services are available for use with your repair and maintenance of Subscriber-provided equipment and/or software.Optimum is not responsible or existing security and fire systems,it is your responsibility to follow-up with your alarm company to confirm liable for any loss or impairment of Optimum's Service due in whole or in part to a malfunction,defect or that they have your correct and current phone number and to perform any periodic operational tests that otherwise caused by Subscriber-provided equipment and/or software your central station-monitoring provider might recommend.You further understand that in the event of an 6. Taxes:Subscriber agrees to pay any local,state or federal taxes imposed or levied on or with respect to outage,your Optimum Voice service will not be available to contact your central station-monitoring provider the Services,the Equipment or installation or service charges incurred with respect to the same. Optimum does not support the use of any Optimum Voice service as a connection for(i)emergency medical 7. Care of Optimum Property:Subscriber agrees that neither Subscriber nor any other person(except alert systems or(iq all high security monitoring systems(UL 681 orsimilar) If you have any such systems, Optimum's authorized personnel)will open,tamper with,service,make any alterations to,or remove any you must use an alternative connection Equipment from the service address of initial installation.Any alteration,tampering,removal,etc or the use of equipment which permits the receipt of Services without authorization or the receipt of Services to an Effective 08/13 unauthorized number of outlets,or to unauthorized locations constitutes theft of service and is prohibited 8. Access to Subscriber Promises-Subscriber authorizes Optimum and its employees,agents,contractors and representatives to access and otherwise enter the Subscriber's premises to Install,inspect,maintain and/or repair the Equipment and,upon the termination of Service,to remove the same from the premises Optimum's failure to remove its Equipment shall not be deemed an abandonment thereof Pricing,offers and terms subject to change and discontinuance without notice. Optimum,the Optimum family of marks,and Optimum logos are registered trademarks of CSC Holdings,LLC. ©2013 CSC Holdings,LLC. Customer Scenario: Existing Customer is converting OV numbers to pilot SIP/PRI Current Internet Charges:$ N/A New Internet Charges:$N/A Current Voice(OV/SIP)Charges:$N/A _ New Voice(OV/SIP)Charges:$ 149.75 Current IO Charges:$N/A New 10 Charges:$ N/A Current Total Monthly Charges:$ N/A New Total Monthly Charges:$ 149.75 First Name: �� Last Name: Title: Signature: Date: 10 iJ 1 ®pt;mumo Letter of Agency Welcome to Optimum Voice from Cablevision) By selecting Cablevision for the telephone number(s)listed on this form, Cablevision will be your only provider for all local, regional, and long-distance calls within the United States, Puerto Rico,and Canada. We will have to work with your old service providers to obtain accurate records of the transfer.The process will take approximately 15 business days. To confirm that you have expressly requested and authorized this transfer of your number(s),your old service provider(s)require this letter as proof When you supply the information requested below and sign and date this letter,you give us the authority to start the process of transferring your number(s)so that Cablevision may provide its service. Once that process is complete,you will be able to use your old telephone number(s)with your new Optimum Voice service. I understand that I have the right to withdraw this authorization prior to implantation of the change request and that such withdrawal will cancel the order unless an alternate form is completed. Company Name: Town of Southold Pilot BTN: (631)765-3140 SIP BTN: (631)765-3140 S DID Number(s)Transferred to Optimum: Line 1: (631)765-3140 Line 51 Line 2: (631)7654756 Line 52: Line 3' (631)734-5211 Line 53: Line 4* (631)734-7685 Line 54: Line 5: (630734-7744 Line 55: Line 6: Line 56: Line 7: Line 57: Line 8: Line 58: Line 9: Line 59: Line 10• Line 60. Line 11: Line 61: Line 12: Line 62. Line 13: Line 63: Line 14: Line 64: Line 15: Line 65: Line 16. Line 66: Line 17: Line 67: Line 18: Line 68: Line 19: Line 69: Line 20: Line 70: Line 21: Line 71: Line 22: Line 72: Line 23: Line 73: Line 24: Line 74: Line 25: Line 75: Line 26: Line 76: Line 27: Line 77. Line 28: Line 78: Line 29: Line 79: Line 30: Line 80: Line 31: Line 81: Line 32: Line 82: Line 33: Line 83: Line 34: Line 84: Line 35: Line 85: Line 36: Line 86: Line 37: Line 87: Line 38: Line 88: Line 39: Line 89: Line 40: Line 90: Line 41: Line 91: Line 42: Line 92: Line 43: Line 93. Line 44: Line 94. Line 45: Line 95. Line 46. Line 96: Line 47: Line 97: Line 48: Line 98: Line 49. Line 99: Line 50: Line 100: Page 1 of 2 010 "Imum Letter of Agency Company name: Town of Southold Number(s)Transferred to Optimum: Billing Telephone number(BTN): Line 1: BTN: Line 2: BTN: Line 3: BTN: Line 4: BTN: Line 5: BTN: Line 6: BTN: Line 7: BTN: Line 8: BTN: Line 9: BTN: Line 10: BTN: Line 11: BTN: Line 12: BTN: Line 13: BTN: Line 14: BTN: Line 15: BTN: Line 16: BTN: Line 17: BTN: Line 18: BTN: Line 19: BTN: Line 20: BTN: Line 21: BTN: Line 22: BTN: Line 23: BTN: Line 24: BTN: Current Local Service Provider*. For OV to SIP DID Conversion-Phase II (*As shown on your local telephone bill) Please do not place any new service orders with your current service provider(s)on this account,as this may cause a delay or cancellation of your number transfer request.Also,please note that Optimum cannot transfer the numbers if they are Foreign Exchange(FX)Lines. By signing below: 1. 1 authorize Optimum,or its designated agent,to transfer my current telephone number(s)so that Optimum may its Optimum Voice service using that number.After this transfer occurs,I understand that Optimum will be my only provider for all my local,regional,and long distance calls within the U.S.,Puerto Rico,Canada and the U.S.Virgin Islands. 2. 1 also authorize Optimum,or its designated agent,to obtain billing information,customer service records and other network information required to provide me with Optimum Voice service using my current telephone number. 3. 1 affirm that I am authorized to make changes to the telephone account associated with my current number and that I am over 18 years of age. �� c� First Name: /-� Last Name: Title: Signature: �'�l _ Date: 9/6/2019 OFEAST 9/13 Clear Form;4 Print Save As Page 2 of 2 optimume Optimum Voice Business Trunking Porting Readiness When porting numbers to the Optimum Voice Business Trunking service, Subscriber acknowledges and agrees to the following: 1 Temporary Telephone Numbers—Optimum will install the Business Trunking service with a block of ten(10)non-ported temporary telephone numbers on the next available date determined by the Optimum scheduling system when order is submitted via Sales Account Executive. 2 Testing—The Optimum Field Service Technician will test inbound and outbound service from the demarcation device at the time of install.Subscriber(or their phone system vendor)is responsible to test inbound and outbound calling from their phone system/PBX'with the non-ported temporary numbers after initial Business Trunking service installation.Subscriber's testing should include calling to and from both the Pilot(Main Number)and DID numbers to confirm caller ID presentation;and for PRI interface customers,the number of inbound digits sent to the PBX.A member of our Optimum Voice Operations group will contact the Subscriber approximately seventy-two(72)hours after the initial installation to verify that the Subscriber has completed testing of their phone system.If testing is not confirmed when a member of our Optimum Voice Operations group calls the Subscriber to confirm,then the scheduled port date may be in jeopardy,because the carrier who is porting the numbers to Optimum may not have port reversal/recovery capabilities in place once it is completed. 3 Ported Numbers and Scheduling—Ported number(s)will be activated remotely,approximately twenty(20)days after the Business Trunking service is initially installed.A member of our Optimum Voice Operations group will contact the Subscriber approximately seventy-two(72)hours after the initial installation of the Business Trunking service to confirm a scheduled port date. 4 Port Activation—A member of our Optimum Voice Operations group will again contact the Subscriber on the scheduled port date to activate the port.Subscriber's phone system technician must be on-site on the day the ported numbers are activated. 5 Toll Free—If you are porting your Toll Free number,an electronic letter of authorization will be emailed to you once your order is processed.This LOA must be electronically signed within 24 hours after it was sent.Optimum cannot make the port request to your current provider until a signed LOA from you authorizing us to do so is received.If you do not receive this email from Optimum,please check to see if itis in your spam folder or contact the toll free department directly by calling 516-803-6025 to verify the email address we are sending it to is correct. 6 Billing for Business Trunking Service—Subscriber understands and agrees that billing for the Business Trunking service begins on the date the Business Trunking Service is installed with the temporary telephone numbers. 7 Terms of Service—Subscriber understands and agrees that their use of the Business Trunking service is subject to the Agreement for Optimum Voice Business Trunkin ervice,available at https://business.optimum.net/terms/ovbusiness/bt. Customer Signature • 1 Date of Order e • s o s RECEIVED OCT - 4 2019 # Southold Town Clerk QRI ANAL Office of the Town Attorney Town of Southold Town Hall Annex, 54375 Route 25 P.O. Box 1179 Southold, New York 11971-0959 Telephone : 631-765-1939 Facsimile: 631-765-6639 ' r MEMORANDUM , To: Ms. Elizabeth A. Neville, Town Clerk From: Mary Silleck Secretary to the Town Attorney Date: October 3, 2019 Subject: Agreement between Town of Southold and CSC Holding Optimum conversion — Highway Department With respect to the above-referenced matter, I am enclosing the original Agreement together with the Resolution. If you have any questions regarding the enclosed, please do not hesitate to call me. Thank you. /ms Enclosures cc: Accounting